Recent Water Damage Posts

Local Company Resolves All Types of Water Damage Emergencies

5/29/2020 (Permalink)

Here to Help, observing damage Here to Help

Summary: Every water damage disaster is unique and requires an individualized solution. SERVPRO of North Garland has the training and experience to address any water damage emergency.

Every water disaster is different, from the amount of water to the level of contamination of the water. The following scenario illustrates that every water damage situation is unique in many ways.

An HVAC Drain Pan Overflows

Jessica and Mike loved to work in the yard. A butterfly garden, a raised bed teaming with herbs, and a koi pond graced the couple’s backyard. The east side of their home needed some color and activity, so they decided to plant a flowering vine. Drippage from the HVAC unit drain pipe would keep the vine watered and flourishing.

The couple considered the crossvine with its lovely red blooms, the fragrant star jasmine, and the loud orange blooms of a trumpet vine. These popular landscape vines thrive in the Dallas/Fort Worth area. It was the wisteria vine, with its spectacular purple blooms, that the couple finally decided on. Wisteria grows an impressive 30-40 feet per season, so it would cover the desired area quickly. Mike and Jessica set out several vines that they trained along a trellis beside the home.

The vines thrived in the morning sun with daily moisture from the HVAC irrigation system. Jessica and Mike were pleased with how fast their new plant grew, and they loved its pale, purple color. Little did they know what a beast this beautiful vine would prove to be.

That summer, the temperature in the Dallas/Fort Worth area skyrocketed to over 110 degrees. To escape the heat, the couple decided to take a two-week vacation in the Rockies. While they were gone, their HVAC system worked overtime to keep the home comfortable for their two dogs. Mike and Jessica arranged for a neighbor to come over daily to give the pets food and water and take them for a walk. About ten days after the couple left for the trip, the neighbor noticed a strong, musty smell in the house and streaks on the ceiling and along the walls of the hallway. The next day, the neighbor saw wet carpet in the hallway and adjacent bedrooms, and she immediately called Jessica and Mike. Returning home, the couple realized the problem was serious. Investigation revealed that the HVAC system was the source of the flooding.

The local HVAC technician discovered that the drain pan was full and had been overflowing for days, if not weeks. The coils needed cleaning, and the filter was past due for a change, which caused the system to work overtime. However, the drain pan was in good condition, and the drain pipe did not appear to be clogged at the pan. These factors did not explain why water was not flowing through the system.

The technician asked the couple to show him where the drain pipe evacuated the water from the system, and they took him to the spot. Where the drain pipe should have been, there was a mass of wisteria. Only after clawing through the wisteria did the technician find the hidden drain pipe, which was clogged with vines. Once the plant growth was removed, water gushed from the pipe.

With the mystery of the overflowing drain pan solved, the HVAC technician urged Mike and Jessica to contact a local water damage restoration company immediately. As much as several hundred gallons of water had spilled out of the drain pan while the couple was on vacation. The ceiling appeared to be at the point of collapse, the carpet and flooring were water-logged, and the smell was unbearable, indicating mold and mildew growth.

The SERVPRO Water Damage Restoration Process

Each water damage restoration call requires a unique solution, but the general process does not change. The steps listed below illustrate the process for the "typical" water damage emergency. When a home or commercial property has water damage from flooding or leaks, SERVPRO of North Garland has the expertise and equipment to restore the property. The technicians’ experience and scientific approach to water removal and water cleanup enable them to properly dry and restore the property.

Step 1 - Emergency Contact

The restoration process begins with a phone call. The SERVPRO representative guides the property owner through the crisis and may ask several questions to help better understand the equipment and resources that are needed for the situation.

Step 2 - Inspection and Water Damage Assessment

The SERVPRO specialists will determine the scope of the water damage at this stage. They inspect and test to determine the extent of damage and how far the moisture has traveled.

Step 3 - Water Removal

The water removal process begins almost immediately and powerful pumps and vacuum units quickly remove hundreds or thousands of gallons of water from the property. Prompt water extraction helps prevent secondary water damage and mold growth.

Step 4 - Drying and Dehumidification

Specialized equipment removes the remaining moisture. The SERVPRO professionals use room measurements, temperature, and relative humidity to determine the optimal number of air movers and dehumidifiers needed to dry the home or business.

Step 5 - Cleaning and Sanitizing

SERVPRO cleans all of the restorable items and structures damaged by the water. They are adept at cleaning contents using a number of techniques. These experts provide sanitizing treatments, remove odors, and deodorize the property.

Step 6 - Restoration

Restoration is the process of restoring a home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet, or major repairs, such as the reconstruction of various areas or rooms in a home or business.

Conclusion

For over 15 years, SERVPRO of North Garland has been providing damage restoration services to the local community. The experienced and licensed professionals aim to provide excellent service to every customer needing assistance with fire damage, flood damage, duct cleaning, or restoration projects. No matter what the client’s needs may be, SERVPRO of North Garland is available to help at any time with its 24-hour emergency services. Offering a range of specialized equipment, the professionals can quickly return a property to its previous condition. SERVPRO is the number one choice for all restoration and reconstruction needs. The team can take disaster damage and make it "Like it never even happened."

Local Water Damage Restoration Company Provides Emergency Tarping

5/1/2020 (Permalink)

Here to Help Here to Help

Summary: SERVPRO of North Garland provides disaster services, including emergency tarping for homes and businesses.

 

On occasions, the weather in North Texas can be stormy. In October 2019, tornadoes touched down in Garland and Dallas, damaging or destroying thousands of structures. The Garland tornado was an EF-1 with winds of 100 mph, while the Dallas twister proved to be more severe as an EF-3 with winds reaching 140 mph. Some of the structural damage caused by these storms would not be discovered for months.

A Stormy Scenario

For an unfortunate homeowner, it seemed that all the rain for the two wettest months of the year – April and May –  would fall in the span of a week. Each soggy day, the homeowner discovered a new water spot in the ceiling. First, it was the area above the oven hood. Next, a grayish outline appeared around the bathroom exhaust fan. A streak etched its way alongside the chimney. The last straw was the dripping leak around the perimeter of the skylight in the den. The ceiling sagged. The carpet sloshed underfoot. The bathroom smelled musty and moldy. The situation was becoming more serious as the minutes passed, and circumstances called for more than a roof inspection.

The homeowner called on the expertise and equipment of a water damage restoration specialist who could come right out and inspect the damage. The team covered the roof with emergency tarping to prevent any more water from leaking into the home and causing more damage.

The Immediate Solution: Emergency Tarping to Stop the Leaking

Roof leaks can become a breeding ground for black mold, ruin insulation, rot wooden framing, and damage interior ceilings and walls. While stopping the leak does not solve the problem of the leaky roof or repair the damage to the home, emergency tarping brings immediate peace of mind to the homeowner. No more water will pour through the roof. Once the situation is stabilized, the roof issue can be permanently resolved, and the water damage restoration process can begin.

Homeowners need to know that although their insurance does not cover the roof repair, it may still cover damage caused by the leaky roof. Often, the water damage repair and restoration process is covered by insurance, saving the homeowner thousands of dollars.

What the Homeowner Can Do Until Help Arrives

After any water damage situation, the primary focus should be safety:

  • Electrical and "slip and fall" hazards are some of the most prevalent concerns.
  • Only do activities that are safe to perform. Leave emergency tarping to experienced professionals who have the needed materials and safety equipment for a job this dangerous.
  • Wet materials can be very heavy. Be careful when lifting debris.

What To Do After Flooding

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

What NOT to Do After Flooding

  • Do not leave wet fabrics in place. Hang furs and leather goods.
  • Do not leave books, magazines, or other colored items on wet carpet or floors.
  • Do not use a household vacuum to remove water.
  • Do not use turn on the TV or other household appliances.
  • Do not turn on ceiling fixtures if the ceiling is wet, and keep out of rooms where ceilings are sagging.

A leaky roof can be a dreaded problem for a homeowner, especially if the leak is severe, it continues to rain, and the homeowner does not have the means to tarp the roof. Emergency tarping is an effective short-term strategy to stop leaks and curtail the potential damage. Stopping the leak as quickly as possible and beginning the recovery and restoration process can be quick and simple if the homeowner turns to a competent professional with a demonstrated track record of resolving emergencies quickly.

For more information about emergency tarping, call SERVPRO of North Garland at (972) 496-2441.

North Garland Flood Safety Tips

1/31/2020 (Permalink)

An overhead shot of a full SERVPRO fleet. SERVPRO has years of experience and knowledge that we can use to help you in tough situations.

SERVPRO is known for its nationwide 24/7 services and fast turn around times. Whether it’s fire damage or water damage SERVPRO has got you covered. Water damage can be caused by a multitude of reasons, one of the most common being floods. Statistically most home/business owners will be affected by flooding at some point in their lives. The American Red Cross confirmed that floods cause more in damage in the U.S. every year than any other weather related disaster. Here are some tips for general flood safety actions for you to take while you figure out your next steps.

Flood Safety Tips:

  • Stay away from floodwaters, if you come up on high waters it’s important that you turn around and find higher ground. Waters up to 6 inches moving fast enough can sweep the average person off their feet.
  • Follow the same caution when it comes driving. If you cannot quickly retreat get out of the car and find higher ground. Most cars can actually be swept away by less than 2 ft of water.
  • Always keep children away from water from any water damaged area. A child’s curiosity is a wonderful thing, but in the cases of things that are potentially dangerous we must do all we can to keep them safe. They are almost always unaware of the dangers that exists in contaminated waters and most of the dangers are invisible to the eye, so its best to keep them away from it all together. 

If you do ever find yourself dealing with flood and water damage you can count on your SERVPRO of North Garland. Minor floods have the potential to cause major damage to a structure if not handled correctly. SERVPRO of North Garland is properly equipped to take on any size disasters.Give us a call at 972-496-2441

Restoration Process for toilet overflow

10/31/2019 (Permalink)

Master bathroom area with water damaged tiles from toilet overflow. Toilet overflow can be a mess most of us don’t want to deal with. Let SERVPRO of North Garland handle it for you the right way.

Nobody wants to have to deal with a water damage in their home or business, but this is especially true when that water damage is a result of a toilet backing up. When things in the bathroom go awry it can be overwhelming to figure out what your first step should be, but have no fear, SERVPRO is here to help. The following steps describe both what you should do in this situation, and what the restoration process looks like.

  • When a toilet starts to overflow, the best and first thing you can do to protect your home is to turn the water off.
  • Try to avoid the contaminated wet area as much as possible to prevent sewage from being tracked into any other rooms.
  • Call your insurance agent and SERVPRO to begin your restoration process as much as possible.
  • Highly trained SERVPRO professionals will tear out anything that may have been contaminated by the toilet water, including flooring, drywall, and ceilings.
  • Once all infected materials have been removed, our professional’s will disinfect the area. The disinfectant chosen depends on the job and the equipment needed to clean the space.
  • Finally, our crew will put in dehumidifiers and fans to remove any excess water that remains.

If you experience a water damage at your home, especially those that are created by a toilet or sewage backup call SERVPRO of North Garland anytime at 972-496-2441.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       

Signs of internal water damage- North Garland

10/23/2019 (Permalink)

 A bathroom toilet surrounded by slightly discoloring tiles indicating water damage. Water damage can be subtle. It’s important to know the signs and catch it before its too late.

While it may seem like water damages should be easy to spot, many times their signs are subtle and hard to find. Water damages, particularly when they go unnoticed for a long period of time, can cause extensive damage to the structure of homes and they encourage mold growth. Early intervention can save you time and money. Here are some signs that you might have a water damage in your home:

Wall Stains – Water damages can leave yellow, brown, or copper colored marks on your walls or ceilings. Excessive moisture can also lead to peeling, cracking, or bubbling paint. If you see any of these in your home, you may have had a water damage in the past or may have one currently. Rust marks under sinks or on water heaters don’t necessarily mean you have a current leak issue, but they are areas that you will want to keep your eye on in the future.

Damage to Floors – Floor boards affected by water may be discolored, but more often will show texture changes. Warped floor boards have gaps between them and curl at the edges. Some boards may have a spongy, soft spot or sink down lower than normal. Water damaged floors may also buckle or expand.   

Water Bill – If you notice that your water bill has been higher than usual then you may have a leak somewhere in your home. A water meter check, either of the flow indicator or an actual reading, can help confirm any potential leaks.

Odor – A musty odor can indicate both mold and a water damage. Mold can grow within 24-48 hours when provided with a source of moisture, so if you see any signs of mold in your home there is a good chance you have had a water damage.

If you suspect a water damage in your home it is time to call in the SERVPRO of North Garland experts. Call us for 24-hour emergency services at 972-496-2441

Understanding Water Damage in North Garland.

10/2/2019 (Permalink)

Multiple Units of Air Movers which are primarily used as a part of water removal. 2 out of 3 times when you’re experiencing water damage you need professional assistance. Let SERVPRO of North Garland help you.

We are not talking about phone water damage because the whole world knows you put the phone in a bag covered in rice, the rice absorbs the moisture and your phone is almost as good as new (key word: almost). But we are talking about a large scale water loss like what comes after a flood.

Water damage can be so many things but you know if you have water damage if there is rooting of wood, growth (mold), rusting of steel, and delaminating of material such as plywood. For some folks, it is a minor water damage like a stain in the ceiling from water coming in after a rain, but for others it is a bit more catastrophic like with a flood where water comes in and there is no stopping it.

Other than a flood, there are more causes for water damage. There can be a broken dishwasher hose, or maybe a washing machine overflow. It could also be broken or leaking pipes or maybe a clogged toilet. All of these and more could be causes of water damage. I recommend checking all pipes, drains, toilets, and anything that has waterflow or access to water to avoid this loss.

But be careful when going to fix water damage on your own. There are three categories of water and one is safe for you to clean without professional help.

There is “Clean Water” which is water that comes from a broken water supply line and a tub or sink overflowing. This is safe to clean on your own. The second it “Grey Water” which is water that comes with some degree of chemicals and microorganisms that contaminate and can cause health problems if consumed in any way. This water can be coming from toilets overflowing, a sump pump failure and water discharge from a dishwasher or washing machine. The last category is called “Black Water” and this is the gross, unsanitary water that comes from sewages, rising waters from streams and rivers, and standing water. “Grey Water” if not properly cleaned up can become “Black Water.”

In sure there are other cleanup companies that can do all the work but I can tell you with certainty no one will make it look "Like it never even happened." SERVPRO of North Garland is at your service! If you have any questions or concerns about potential water damage in your home or business, give us a call at 972-496-2441 and we will gladly come out and figure out what you need. If you need our services, we will make sure it looks "Like it never even happened."

Why it’s important to check your house after this recent storm in North Garland.

9/26/2019 (Permalink)

An average home in the rain. When the rain stops does mean the danger stops. Give SERVPRO a call to make sure your water is removed correction.

At SERVPRO of North Garland we realize a water damage restoration service is the kind of professional that no one wants to call, but when they are needed, it is important not to delay. Most Dallas homeowners know that moisture is often the enemy, capable of penetrating into just about any space, and taking advantage of every little crack and structural problem. No matter how moisture gets into the building, be it from rain (currently in our Dallas forecast), a burst pipe, or any other reason - the response should be the same. Bring in a certified firm like SERVPRO of North Garland as soon as possible to clean the home, dry it, and ensure there are no lingering health threats once the moisture is gone.

If water has entered the home through a contaminated source, never try to handle it on your own. Floods and sewage backflows contain a cocktail of deadly bacteria, viruses and fungi, and even momentary skin contact can leave a person seriously ill. SERVPRO of North Garland, a certified water damage restoration service, not only has the tools to eliminate the moisture, they have the protective equipment to remain free from harm.

Our highly trained restoration technicians have a lot of technology at their disposal. These include powerful vacuums and pumping systems, high volume air movers, dehumidifiers, heat injectors, moisture meters, and a number of detergents formulated for destroying fungi and other microbial threats. While the technicians work on the building, disposing of compromised materials, and drying the rest, they will also destroy all mold and microbial colonies. This is the only way to ensure a home is safe to live, and a business safe to work in; any other cleaning method is a dangerous gamble. To learn more feel free to contact us at ((972)-496-2441.

Professional Water Damage Clean Up in your North Garland Home.

9/10/2019 (Permalink)

fully furnished living area, with multiple commercial grade fans being used and drying tools. Professional water removal in the first 24-48 hours is very important in preventing the risk of further damage to your North Garland home.

The Case for Professional Water Removal in Your North Garland Home

When an appliance or plumbing line breaks in your North Garland home the amount of water threatening your property can be shocking. If the emergency happens when you are out of town or even away on a work day you can return to several inches to feet of standing water in the affected spaces. Facing the task of removing this amount of water with a wet household vacuum or a bucket and mop is a mistake. You need water moved out fast, and our highly-qualified crews can help.

The keys to efficient water removal in North Garland is commercial grade equipment and specially trained technicians. Water damage moves quickly from inconvenience to significant structural component deterioration if not removed fast. Water that lingers more than 24 to 48 hours also subjects your home to the risk of secondary damage such as mold growth. You need a partner during this crisis with experienced employees and state of the art water removal and drying tools.

SERVPRO crews arrive within hours in our signature green trucks loaded with the equipment needed to remove water, detect structural moisture levels, and dry out your home. Submersible pumps and truck-mounted water extractors do quick work of suctioning out large quantities of water. If the electricity in your home is unavailable temporarily for safety reasons, we forge ahead using generators on our vehicles. 

Our crews certify as moisture measurement experts through IICRC coursework. SERVPRO also uses thermal scanning devices to locate any hidden pockets of water that need release and extraction after the water loss. Determining the levels of excess water with meters and probes in building materials and fixtures informs our drying goals. We position air movers, heaters, and dehumidifiers to remove residual moisture, vital to restore the function of the building materials shaping and supporting your home.  

A final step in the water removal protocol is sanitation with an EPA registered disinfectant. SERVPRO treats the affected areas to inhibit any potential mold growth and to control malodors. Our full-service water removal and damage mitigation services get your property back “Like it never even happened.”

SERVPRO of North Garland is prepared for any water removal challenge with an industry-leading combination of skilled technicians and commercial grade equipment. Contact us at (972)-496-2441 for an immediate assessment to put this water crisis behind you.

Common Water Leaks

2/1/2019 (Permalink)

Water leak coming through ceiling.

Dealing with leaks in your home can be both time consuming and costly. Knowing the typical places leaks are found can aid in taking preventative measures and possibly decrease your risk. Here are the most common water leak locations:

Bathtub or Shower Seal
While bathrooms are much better equipped at dealing with moisture than other rooms, there are many times an entire bathroom remodel is required due to a simple leak. One of the typical culprits for a bathroom water damage is a leaking tub or shower due to a faulty seal. The mass amounts of water that could potentially leak from a tub may produce mold growth in the floor or even down to the sub-floor, where it can grow unnoticed for a long and dangerous amount of time.

Toilet
A toilet can leak through its seal, similar to the bathtub and shower, but it can also leak internally. An internal leak will not cause damage to your home, but it may hurt your wallet when it comes time to pay your bill. A seal leak can go unnoticed for a long time around a toilet, due to their positioning in our bathrooms, and can lead to mold problems. Be on the lookout for both external and internal leaks!

Sink Pipes and Garbage Disposals
Pipes from our sink are typically located within visually appealing cabinets, but unfortunately these cabinets are often the worst type of material when it comes to leaks. Wood and particle board are great at absorbing moisture, and supply a great home and food source for mold. Since these pipes are out of sight, and usually out of mind, many leaks go unnoticed and can lead to large restoration projects. Regularly check these areas in order to prevent a smelly and frustrating disaster from happening in your cupboards.

Hot Water Heaters and Washing Machine Hoses
Age is the culprit behind these types of leaks, causing metal to rust out in heaters and cracks to occur in the hoses of washing machines. Do biannual checks (at least!) on both these areas, and replace whenever necessary, in order to prevent a flood from occurring within your home.

If you have experienced a water damage in your home, call SERVPRO of North Garland now at 972-496-2441.

Restoration Process For A Toilet Backup

10/31/2018 (Permalink)

Nobody wants to have to deal with a water damage in their home or business, but this is especially true when that water damage is a result of a toilet backing up. When things in the bathroom go awry it can be overwhelming to figure out what your first step should be, but have no fear, SERVPRO is here to help. The following steps describe both what you should do in this situation, and what the restoration process looks like.

  • When a toilet starts to overflow, the best and first thing you can do to protect your home is to turn the water off.
  • Try to avoid the contaminated wet area as much as possible to prevent sewage from being tracked into any other rooms.
  • Call your insurance agent and SERVPRO to begin your restoration process as much as possible.
  • Highly trained SERVPRO professionals will tear out anything that may have been contaminated by the toilet water, including flooring, drywall, and ceilings.
  • Once all infected materials have been removed, our professional’s will disinfect the area. The disinfectant chosen depends on the job and the equipment needed to clean the space.
  • Finally, our crew will put in dehumidifiers and fans to remove any excess water that remains.

If you experience a water damage at your home, especially those that are created by a toilet or sewage backup call SERVPRO of North Garland anytime at 972-496-2441.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       

Act Fast for Water Damages

10/16/2018 (Permalink)

North Texas is expected to have an extremely wet and cold fall, and the last few days have been proving that prediction to be true. When an increase in the amount of rainfall is expected you can assume that there will also be a rise in water damages, especially when you add in possible low temperatures. Water heaters break, pipes burst, and rain causes some very unwanted flooding. If you experience a water damage in your home of business know that time is of the essence when it comes to the restoration process. Within just 24 hours mold can begin to grow, so ridding an area of moisture as soon as possible is vital in preventing further damage to your property.

  1. After noticing a water damage turn off the source to the water (if applicable).
  2. Call your insurance to submit a claim.
  3. Call SERVPRO of North Garland at 972-496-2441.

Acting sooner rather than later can save you time and money, so call SERVPRO of North Garland anytime for all of your restoration needs.  

A/C Water Damages

7/23/2018 (Permalink)

With the temperatures reaching well over 100 degrees for the past week our air conditioners have been working over time in North Texas. If air conditioner units are not properly maintained then you may be at risk for a water damage, especially with the current temperatures. An air conditioning system can collect up to 10-20 gallons of water daily. If the system is not working properly, either due to a clog or a drain, the unit will produce too much water and potentially cause a water damage.  

Units are not typically in easily accessed place, so a water damage may be occurring unbeknownst to the owner. This can result in costly mold damage that can affect an entire home. Follow these tips to help maintain your unit and prevent water damages in your home:

  1. Consider having a professional air conditioning repair service to clean the condensation line at least once a year or every six months if the AC system is used on a year-round basis. 
  2. Make sure to change the air filter every month. By changing the air filter monthly, it gives you the opportunity to check whether there is excessive moisture collecting on the condensation line. 
  3. It is important to regularly check to see that water is indeed flowing from the opening of the condensation line directly to the drain as it was designed to do, especially during periods of very high humidity.

If you experience a water damage at your home or business call SERVPRO of North Garland at 972-496-2441.

Drying a Water Damage

7/23/2018 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its former condition. While your initial reaction may be to grab a few towels to mop up the mess and place a few fans or two around the damaged area, this can actually lead to secondary damages like mold. Our SERVPRO professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any of these secondary damages. If your business suffers a water damage, we will:

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet material and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment. 

What exactly does it mean to help "speed up Mother Nature?" A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air is, indeed, drier. 

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. 

SERVPRO of North Garland Professionals have the tools and equipment to help Mother Nature along, including equipment to hep dry hardwood floors, tough-to-reach spaces inside walls, and much more. We also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business. 

It's not only the equipment, but the technology too. SERVPRO has developed DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook Mobile, you have the ability to know exactly where your property is in the drying process. 

The bottom line? SERVPRO of North Garland Professionals have the training and equipment to help make water damage "Like it never even happened." Call us anytime at 972-496-2441!

Preparing Your Pipes

2/1/2018 (Permalink)

Pipes on an outdoor wall with additional insulation to prevent them from freezing.

Quick Tips for Preventing Frozen Pipes

Living in North Texas, we don’t have to deal with the months of freezing temperatures that are typical in the northern parts of the country; however, we unfortunately still deal with frozen pipes on a regular basis. Homes in warmer climates tend to lack the insulation that is the standard in places with frigid winter temperatures, so whenever we experience freezing weather pipes are quickly frozen if precautions have not been taken. Frozen pipes are inconvenient and problematic. Along with preventing water flow into your home, they regularly burst and cause costly damages. Be better prepared for the next arctic blast by following these frozen pipe prevention tips:

  • Keep faucets dripping to relieve pressure and prevent the pipes from freezing. Particularly important over night when your plumbing system is not being used frequently and the temperature is dropping.
  • Disconnect hoses on outdoor faucets and use faucet covers to prevent them from freezing.
  • Seal any leaks that might be allowing cold air inside your house, especially in areas that are close to pipes.
  • If you have some particularly vulnerable pipes you can use heat tape. Heat tape and heat cables are electrically powered heat sources that you wrap around pipes that are at risk for freezing. Like using any other type of heater, they will need to be monitored to ensure their safe use.
  • Try to keep your house at a constant temperature all day and night. Many people turn down thermostats when they go to bed, but night time is when your pipes are most likely to freeze. Opening cabinet doors, especially at night, allows the warm air in your home to circle around pipes and reduce their risk of freezing.
  • Additional insulation is one of the best choices when preparing your house for winter weather. Any pipes on outdoor walls or in areas with less insulation (i.e. attic) may need some foam or fiberglass sleeves from your local hardware store. Insulation will always be less expensive than a water damage, so the more insulation the better.

If you do experience a burst pipe this winter, call SERVPRO of North Garland. We are a 24-hour emergency service business, and can have a professional on site within hours to help you get your home back to normal. Call us anytime at 972-496-2441.

Call the Cleanup Team that is FASTER TO ANY SIZE DISASTER

7/24/2017 (Permalink)

There's no such thing as a small disaster - especially when the water you don't see contains bacteria or can cause mold, rot, and other unseen damage. Water damage can affect the value of your property. Before you get out the mop bucket and try to clean it yourself, consider how the damage can affect your property.

SERVPRO of North Garland Professionals know how disruptive water damage can be for you business. SERVPRO of North Garland Professionals are trained and equipped to manage the drying process. By utilizing the proper equipment and moisture measuring devices, your building will be quickly and thoroughly dried to industry standards, which will help prevent secondary water damages. With rapid response time and full line of water cleanup and restoration services, SERVPRO of North Garland Professionals can help you regain control quickly, by helping to ensure your facility and its contents are properly dried, deodorized, and protected.

Before you risk further damaging the value of your facility by attempting to clean the mess yourself, call SERVPRO of North Garland, your local water damage cleanup and restoration professionals, at 972-496-2441.

The Science of Drying

7/24/2017 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a few fans or two around the damaged area, you local SERVPRO, SERVPRO of North Garland, professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO of North Garland Professionals will:

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet material and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment. 

What exactly does it mean to help "speed up Mother Nature?" A wet building  can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air is, indeed, drier. 

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. 

SERVPRO of North Garland Professionals have the tools and equipment to help Mother Nature along, including equipment to hep dry hardwood floors, tough-to-reach spaces inside walls, and much more. SERVPRO of North Garland Professionals also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business. 

It's not only the equipment, but the technology too. SERVPRO has developed DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook Mobile, you have the ability to know exactly where your property is in the drying process. 

The bottom line? Your local SERVPRO, SERVPRO of North Garland, Professionals have the training and equipment to help make water damage "Like it never even happened."

Flooding can happen anywhere

5/22/2017 (Permalink)

Inflatable raft with people aboard in a flooded area. Call the cleanup team that is faster to any size disaster.

According to the National Weather Service (NOAA). "Approximately 75% of all Presidential disaster declarations are associated with flooding." NOAA lists the most common flood hazards in the United States are:

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (Caused by Wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (Caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Just because you haven't experienced a flood doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the US, and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, SERVPRO of North Garland Professionals can help! They can help you prepare ahead of time with an Emergency Ready Profile (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible. 

SERVPRO of North Garland Professionals are ready to help make it "Like it never even happened."

Water Damage: What To Do and Not Do Until Help Arrives

2/8/2017 (Permalink)

Rows of Air dryers in a SERVPRO storage facility. We have specialized equipment for any disaster especially water damages. We will restore all your content and make it "Like it never even happened."

As you all might know, SERVPRO of North Garland is a cleanup and restoration company. We work on everything from water damages, such as a floods or water heater leaks, to biohazard cleanups, such as crime or sewage cleanups. 

We are that company you wish you never have to contact, but in case of an emergency, we are here to help. Here are a few Emergency Tips that will assist you in taking the proper action during a water damage until your SERVPRO professional arrives:

WATER DAMAGE FROM A CLEAN WATER

DO:

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electric shock.
  • Remove as much excess water as possible by moping or blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hand furs and leather goods to dry separately at room temperature.

DON'T:

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possible causing electrical shock or damage to the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

WATER DAMAGE FROM CONTAMINATED WATER

DO:

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash your hands thoroughly after contact with contaminated items.

DON"T:

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possiblity of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Please follow these DOs and DON"Ts to help reduce damage and increase the chances of a successful restoration. 

What do you consider water damage?

10/4/2016 (Permalink)

Rows of Air dryers in a Servpro storage facility. At SERVPRO of N. Garland, we have the right equipment and highly trained team to do the job. Call us at 972-496-2441.

We are not talking about phone water damage because the whole world knows you put the phone in a bag covered in rice, the rice absorbs the moisture and your phone is almost as good as new (key word: almost). But we are talking about a large scale water loss like what comes after a flood.

Water damage can be so many things but you know if you have water damage if there is rooting of wood, growth (mold), rusting of steel, and delaminating of material such as plywood. For some folks, it is a minor water damage like a stain in the ceiling from water coming in after a rain, but for others it is a bit more catastrophic like with a flood where water comes in and there is no stopping it.

Other than a flood, there are more causes for water damage. There can be a broken dishwasher hose, or maybe a washing machine overflow. It could also be broken or leaking pipes or maybe a clogged toilet. All of these and more could be causes of water damage. I recommend checking all pipes, drains, toilets, and anything that has waterflow or access to water to avoid this loss.

But be careful when going to fix water damage on your own. There are three categories of water and one is safe for you to clean without professional help.

There is “Clean Water” which is water that comes from a broken water supply line and a tub or sink overflowing. This is safe to clean on your own. The second it “Grey Water” which is water that comes with some degree of chemicals and microorganisms that contaminate and can cause health problems if consumed in any way. This water can be coming from toilets overflowing, a sump pump failure and water discharge from a dishwasher or washing machine. The last category is called “Black Water” and this is the gross, unsanitary water that comes from sewages, rising waters from streams and rivers, and standing water. “Grey Water” if not properly cleaned up can become “Black Water.”

In sure there are other cleanup companies that can do all the work but I can tell you with certainty no one will make it look "Like it never even happened." SERVPRO of North Garland is at your service! If you have any questions or concerns about potential water damage in your home or business, give us a call at 972-496-2441 and we will gladly come out and figure out what you need. If you need our services, we will make sure it looks "Like it never even happened."

Quick Tips from SERVPRO of North Garland to prevent Water Damage

10/4/2016 (Permalink)

Drying fans stationed around a tiled floor. We have the necessary equipment for any loss, especially water. Call us if you need us, 972-496-2441.

Remember last year, May 2015, when the whole month it rained and the DFW area was flooded? 2015 was the wettest year on record for the DFW area. In the entire year, we had 62.61 inches of rain; in just the month of May we had a new record high of 16.96 inches of rainfall! And now we are close to the end of 2016 and the rain doesn't seem to end. And all that water didn’t just disappear, oh no it went into our roads, parks, buildings and even into our homes with our families. Here are some tips to prevent water damage the next time mother nature decides to run out of tears.

To prevent water damage, follow these tips to avoid costly repairs:

#1. Ensure good drainage:

  • Clean your gutters.
  • Direct downspouts 5-10’ away from the house.
  • Slope your yard away from the foundation.

Your maintenance costs would be very little. Cleaning the gutters is a no-cost DIY project, but if you would like to hire someone to do the dirty works, the costs would be between $50-$250. To slope your yard away from foundation, there will have to be some additional top soil to create a slope.

If you were to put it off, the foundation could settle cracking the basement walls and the cost to stabilize would be around $15,000-$40,000.

#2. Test your sump pump:

  • Check your sump pump once a year.
  • Test more frequently during storm season.

To test your sump pump is free. But if you need a new one, including installation costs, would be around $150-$350.

If you were to put it off, the basement could flood, ruining everything you own including drywall and flooring. Some insurances don’t cover flooding and if you keep putting it off, you run the risk of mold and mildew which can turn into a very expensive problem very quickly.

#3. Fix water leaks:

  • Repair any noticeable dripping pipes.
  • Check for dark spots under pipes and on ceilings.
  • Repair any cracked caulking.
  • Inspect the roof for missing, loose, or damaged shingles.

Maintenance costs could be to contact a plumber would be $250 or for a roof repair a few hundred dollars to $1,000.

If you were to put it off, water drips will ruin the cabinets under the kitchen sink and run down the floor sheathing and joists underneath, so structural repairs plus new kitchen cabinets and flooring will be needed. If the roof rots, a new roof will need to be in place as well as repairs in the rooms directly beneath.

Following these three steps is a good start to preventing water damage. For some extra tips or in need of some repairs due to water damage, contact us, SERVPRO of North Garland at 972-496-2441.

Rain is on the way for Dallas, SERVPRO of North Garland

10/4/2016 (Permalink)

Rain falling through a canopy of trees. Even a little water can cause major damage if not cleaned properly, Call SERVPRO of North Garland, 972-496-2441 to make sure.

At SERVPRO of North Garland we realize a water damage restoration service is the kind of professional that no one wants to call, but when they are needed, it is important not to delay. Most Dallas homeowners know that moisture is often the enemy, capable of penetrating into just about any space, and taking advantage of every little crack and structural problem. No matter how moisture gets into the building, be it from rain (currently in our Dallas forecast), a burst pipe, or any other reason - the response should be the same. Bring in a certified firm like SERVPRO of North Garland as soon as possible to clean the home, dry it, and ensure there are no lingering health threats once the moisture is gone.

If water has entered the home through a contaminated source, never try to handle it on your own. Floods and sewage backflows contain a cocktail of deadly bacteria, viruses and fungi, and even momentary skin contact can leave a person seriously ill. SERVPRO of Park Cities, a certified water damage restoration service, not only has the tools to eliminate the moisture, they have the protective equipment to remain free from harm.

Our highly trained Dallas restoration technicians have a lot of technology at their disposal. These include powerful vacuums and pumping systems, high volume air movers, dehumidifiers, heat injectors, moisture meters, and a number of detergents formulated for destroying fungi and other microbial threats. While the technicians work on the building, disposing of compromised materials, and drying the rest, they will also destroy all mold and microbial colonies. This is the only way to ensure a home is safe to live, and a business safe to work in; any other cleaning method is a dangerous gamble.