Recent Posts

Technology Tips for Dealing with Storms

10/19/2020 (Permalink)

thunderstorm in the night sky Be Ready if Storms Hit North Garland.

Storms are common in North Texas, so when the moisture level and temperature combine in just the right way, we get thunder, lightning and wind. Storms cause trouble inside and outside the house. Rain water can lead to flooding, heavy winds and hail can damage your roof and occasionally lightning can start fires. There is good knows though - even though storms are unpredictable, we can  minimize the potential damage by being prepared.

Use Technology to Track Storms

There are lots of weather tracking apps that can alert you as well as keep you updated on a storm’s progress. Recently, TripSavvy reviewed several in this article

Smart phones and social media can let friends and family know how you’re doing during or after a storm hits North Garland. It’s important to keep phones charged and contact lists are up to date so you can easily reach out. Twitter is also a great tool for getting the word out - if you happen to see someone in distress, tweet their location so that first responders hear about it. This technology saved many Houstonians during tropical storm Harvey.

Both Facebook and the American Red Cross are platforms where you can update your status during a storm.  If logged into Facebook, it will prompt you to share through Safety Check and if you have access to the internet, go to to check on friends or family and share your own status.

Use Technology to Store Important Information suggests saving an electronic version of insurance policies, identification documents, medical records, and information on your pets in a cloud based system as well as keeping copies in a waterproof bag as part of your emergency preparedness kit.

Try SERVPRO's Storm Readiness Technology

If you’re a business owner in North Garland, we offer a free evaluation of your workspace to help you develop an Emergency Readiness Plan (ERP) so you’re ready for anything. Our teams are always watching the weather and your ERP will keep us up to date on your business to make our assistance as efficient as possible.

Our professional equipment and technicians are available 24 hours a day, 7 days a week so call us at 972-496-2441 if you need help after a storm.

Dos and Don’ts when it Comes to Water Damage

10/15/2020 (Permalink)

A room with several water drying fans We have the equipment and expertise to help restore your home after water damage.

Garland has seen its share of pipes burst, roofs leak and houses flood, so SERVPRO of North Garland knows exactly what to do if, and when, it happens to you. Our team of professionals has the right tools and equipment to safely dry out your home or business and the contents within it.

There are also things YOU can do before our team gets there to save you time and money – here are some things to keep in mind:


  • If pipes have burst, make sure to turn off the water source to prevent more flooding.
  • Remove as much excess water as possible, sopping it up with towels or mopping to minimize damage to furniture.
  • Safely turn off electricity and if you can’t – wait outside until you know it is safe.  
  • Make sure the damage is not sewer related. This requires different protocols for cleanup.


  • Enter, or stay in a room with standing water since there could be a risk of electrical shock. 
  • Leave rugs and furniture upholstery wet against one another because the fabrics have the potential to bleed between each other. 
  • Use your vacuum to try and remove water.
  • Walk through moving water - even six inches of moving water can cause a fall.

These dos and don’ts will minimize potential damage and you’ll be ready when our team arrives. Water damage should be professionally assessed and remedied to avoid further damage from mold.

Our Team at SERVPRO of North Garland is ready to assist at a moment's notice with any of your water emergencies. Give our team a call at 972-496-2441.

Keep Your Air Ducts Clean

10/14/2020 (Permalink)

Two SERVPRO employees inspecting under a building. SERVPRO North Garland is Here to Help.

One of the most important maintenance tasks for property managers is keeping the HVAC system clean. Ducts run throughout the building and can affect all of your tenants. These days it is more important than ever to make sure the air is clean to prevent spreading any allergens, mold spores, bacteria or microbes. Property Managers that keep up with regular cleanings have the best (and healthiest) office spaces for lease.

If you have a business in North Garland, consider using your local SERVPRO to manage ongoing HVAC system cleanings. We have the most up to date technology and cleaning methods to remove dirt, dust, bacteria lint, mold, and mildew from your ducts, increasing the air quality in your building. Our SERVPRO Certified cleaning process is based on recommendations from the CDC for maximum protection – which is especially important as we try to prevent the spread of COVID. Schedule your cleanings and let your tenants know you’re taking extra precautions with the HVAC system. Regular cleanings will also keep your system more effective and efficient to save you money.

And while we’re on site, we’re happy to do a free Emergency Readiness Profile ® for you so you know that you’ll be prepared if we get storms in North Garland. We’re here to help – call us at 972-496-2441 and one of our experts will be happy to help.

Be Ready for Texas Storms

10/14/2020 (Permalink)

Lightning near a house Families in North Garland Can Be Prepared

Does your family have an emergency kit ready to go in case of sudden storms? SERVPRO North Garland has gathered information and tips for creating one that will keep you and your family safe in a storm.

Your kit should have enough supplies to last at least 72 hours. The Red Cross recommends storing items in a backpack or an easy to carry container. It should also be in a known location and easily accessible.

Things to include in your kit:

  • Water (at least one gallon per person, per day)
  • Non-perishable foods such as crackers, peanut butter and other shelf stable items that don't require cooking.
  • Battery-powered or hand-powered radio and extra batteries
  • At least 1 high-powered flashlight
  • Whistle (to signal for help)
  • Matches in a waterproof container
  • Dust masks
  • Cellphone with charger and/or solar charger 
  • Baby wipes, garbage bags, and twist ties (for sanitation)
  • Blankets or sleeping bags for each person in the family.
  • Cash (in small bills)
  • A first aid kit and any medications that your family needs as well as over the counter meds such as pain relievers or stomach aids.
  • A complete change of seasonally appropriate clothing for every member of your family
  • Personal care items for each member of your family (toothbrushes, toothpaste, wipes, deodorant, diapers, feminine hygiene items)
  • Pet food, leash and supplies

While not necessary for survival, it’s also good to have these items on hand:

  • Plastic sheeting and duct tape, or emergency tents
  • Trash bags
  • A camping stove for cooking
  • Wrench or pliers to turn off utilities and a multi-tool (such as a Leatherman)
  • Copies of essential documents, such as birth certificates, IDs, wills, health insurance cards, immunization records, all stored in a sealed Ziploc bag
  • A list of emergency numbers, including family contacts (keep in mind your cell phone might run out of batteries or be damaged during an emergency)
  • An emergency medical book if medical help is unavailable or delayed. One good option is “The Survival Medicine Handbook.”

And since the spring of 2020, the CDC has also recommended people include items in their kits to help prevent the spread of coronavirus or the flu, such as cloth face coverings, soap, hand sanitizer, and disinfecting wipes.

There are ready made kits that can be purchased, but it’s much more affordable to assemble it yourself. This allows you to pack supplies tailored to your family’s unique situation and needs. If there are kids in the house, get them involved and let them pick out their own clothes or food items to carry in their kid-sized backpacks.

Preparing for emergencies can be scary, but knowing you’ll be ready for anything is equally, if not more, empowering.

 For more information about what you can do to prepare for, or recover from storms in North Garland, call us at 972-496-2441.

SERVPRO Commercial Services

10/12/2020 (Permalink)

Certified: SERVPRO Cleaned table tent sitting on a table at a restaurant. Certified: SERVPRO Cleaned - A Higher Standard of Clean

Recently, a national survey showed nearly 90% of consumers are concerned about returning to the office, 40% of which say “cleanliness” is their top concern. Even without a pandemic, having a clean work environment is vital to the success of any business. SERVPRO of North Garland has the expertise and equipment to help you keep your commercial properties at their cleanest.

SERVPRO of North Garland recommends regular deep cleaning of carpets and floors as well as air ducts to remove pests, allergens and other potentially harmful substances that accumulate over time. We are also licensed to handle hazardous cleanups such as certain chemical spills, sewer-related damages or issues resulting from biomedical waste.

And, should you find your office dealing with a COVID+ tenant or employee, our Certified: SERVPRO Cleaned service is a comprehensive cleaning program that goes far beyond traditional janitorial services. Designed from protocols and practices suggested by the Centers for Disease Control and Prevention (CDC), it incorporates Environmental Protection Agency (EPA)-registered professional cleaning and disinfecting products to remove viral pathogens like the Coronavirus.

With over 50 years of commercial restoration experience, SERVPRO of North Garland is ready to assist with your cleaning needs. For more information on our services please call us anytime at 972-496-2441.

Create a Fire Escape Plan

10/9/2020 (Permalink)

A graphic of the layout of a house Create Your Fire Escape Plan

October is Fire Prevention Month and a good time to set the family’s emergency preparedness plans. If you don’t have a plan in place, here are some steps you can take to ensure everyone in the household knows what to do.

First, make sure you have smoke alarms – and that they are all in good working order. If there are kids in the house, you can press the test button so that they can hear what it sounds like. Ideally there is an alarm in each sleeping room as well as one in each hallway.  

Draw an outline of your home and indicate the escape routes for each room. Then walk each room and practice the exits. Your plan should include a meeting place outside of the house as well so that it’s easy to account for everyone.

If there are small children or other family members with mobility limitations, assign someone to assist them during drills and in the event of an emergency. It’s not a bad idea to have a backup person as well if the designee isn’t home during the emergency.

Homes with 2 or more floors should invest in escape ladders; practice using them and make sure they are easily accessible near the designated escape windows.

You should always choose the safest exit, but know what to do if you do have to go through a room with smoke and fire in it. Remember to cover your mouth and nose and get low to the ground.

As the #1 choice in cleanup and restoration, we stand on over 50 years of experience and expertise to help ensure you stay safe, informed, and ready for any disaster that comes your way. The time to prepare is now. SERVPRO of North Garland is ready to help at any time.

To download a sample plan, visit the National Fire Prevention Association here.

Hear from Real SERVPRO of North Garland Customers

10/7/2020 (Permalink)

Illustration of a Satisfaction Meter Happy Customers make SERVPRO of North Garland Happy!!

Dealing with property damage is extremely stressful, and SERVPRO of North Garland wants to help reduce as much of that stress as we can. The customer is top of mind in every job and we strive to make the process as easy and painless as possible.

But, don’t let us put words in other people’s referrals – read for yourself why SERVPRO of North Garland is an excellent partner when it comes to dealing with water, fire and mold damage.

McKnight Property Management Says...

“When disaster strikes, tenants get upset and fearful. A major tenant who houses within 20,500 sf was affected by thick smoke after a fire erupted on the premises. Within a very short time, SERVPRO representative John Stalsworth was on site to assess the damages and soon had the necessary equipment delivered to the building.

The tenant was able to keep operations going and lost no productivity. John’s knowledge and professionalism saved the day! To have an emergency as this happen and end up with a happy tenant through the troubled times and after is amazing. The process from start to finish was seamless. I highly recommend SERVPRO as your go to contact for disaster.”

Buckingham Methodist Church Says...

"SERVPRO was professional, timely, and met all our expectations. I have been involved with 8 church projects for construction, repair, and cleanup. SERVPRO was the best."

Customer Kurt G. Says...

"I found SERVPRO to be an excellent company when we discovered some recent water damage and needed some mold remediation. They were very thorough and efficient in their work, and they kept me informed of what they were doing and the progress of the project. They were great to work with and I would strongly recommend this company."

Halloween Safety Tips for North Garland

10/7/2020 (Permalink)

Infographic of Halloween Safety Tips SERVPRO North Garland and the National Fire Protection Association Have Tips for a Fire Safe Halloween

October brings pumpkin flavored everything, fall décor and of course – candy! Halloween traditions like decorative haystacks, paper ghosts, glowing jack-o-lanterns and flowing costumes can unfortunately, also be fire risks. There is good news though – all of these are easily controlled with the following safety tips from the National Fire Protection Association:

  • Use a battery-operated candle or glow stick in jack-o-lanterns.
  • When choosing costumes, stay away from long trailing fabric.
  • Teach children to stay away from open flames, including jack-o-lanterns with candles in them.
  • Dried flowers, cornstalks, and crepe paper catch fire easily. Keep all decorations away from open flames and other heat sources like light bulbs and heaters
  • Provide children with flashlights to carry for lighting or glow sticks as part of their costume. 
  • Remember to keep exits clear of decorations so nothing blocks escape routes. Make sure all smoke alarms are working.

At SERVPRO of North Garland, we wish you and your families a safe and happy Halloween! Remember that if anything scary happens we are here around the clock to help. Give us a call at  972-476-2441.

What Storm Season Means for SERVPRO of North Garland

10/7/2020 (Permalink)

SERVPRO van parked outside a beach house in Alabama preparing to start a job. SERVPRO of North Garland is in Gulf Shores, Alabama working after Hurricane Sally made landfall.

Hurricane season started June 1st and doesn’t end until November 30th.  So far, 2020 has been one of the most active seasons in history with 25 storms as of October 5th. With nearly 2 months to go, we’re on track to overtake the current record which was 27 storms in 2005. The Weather Channel says it’s even possible we will see more than 30 storms in 2020.  

In an active season like the one we are having, it’s not uncommon for other SERVPRO teams to travel to a storm site and help with recovery efforts. Our North Garland team has been on the road since Hurricane Sally and is now bracing for Hurricane Delta to hit Florida and Louisiana later this week. They have been working around the clock to help businesses and residents deal with storm-related water and mold damage.  

It’s this work ethic that makes SERVPRO such a valuable resource in tough times. If you’re dealing with any sort of damage from water, fire or mold – we are ready to assist you. Just call us at 972-496-2441 and one of our experts will be happy to help.

SERVPRO of North Garland Can Help Improve Your Working Conditions.

10/6/2020 (Permalink)

SERVPRO van parked in front of a commercial building SERVPRO of North Garland is here to help!

SERVPRO is well known for the excellent service we provide when disaster strikes. From floods to fires, hail storms and hurricanes, we are ready at a moment’s notice to spring into action and help!

We’re also here to keep your business running smoothly in blue skies.  A clean work environment is vital to success and SERVPRO provides deep cleaning services, which if done regularly, can save a business time and money in the long run. Having clean floors and carpets presents a more professional look and reduces allergens for clients and employees. In addition, a clean and clear HVAC system provides better air quality and reduces the potential for mold damage or pest infestations.

We are also licensed to handle biohazard cleanups according to protocols set forth by the CDC. This type of cleaning goes beyond normal janitorial services to address contaminants that could cause serious illness. Many of our cleaning products are hospital grade and carry the EPA-approved pathogen claims recommended by the CDC to protect against corona and other viruses.

For more information on our commercial cleaning services in North Garland, please call us anytime at 972-496-2441.