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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Commercial Air Duct Cleaning Service

10/12/2018 (Permalink)

Cleaning air ducts in a commercial building may seem like an unimportant item to add to a long list of “building needs”; however, it is not something to ignore, even if your ducts do not seem to be experiencing any issues. If you own a commercial property in the North Garland area, consider using SERVPRO of North Garland when it comes time to clean the air ducts in your building. There are many benefits to having air ducts routinely cleaned, here are just a few:

  • Decrease in dust reentering the system, which will cut down in cleaning and remove potential allergens from the environment.
  • Reduce the risk of mold in your ducts, which will help lower the amount of mold spores spreading throughout your property.
  • Remove any materials from previous pest infestations, and decrease the likelihood of any future infestations.
  • Longer HVAC lifespan and greater HVAC efficiency.
  • Better air quality for building occupants.

For more information regarding a duct cleaning service for your commercial property call SERVPRO of North Garland at 972-496-2441.

Mold After a Hurricane

10/7/2018 (Permalink)

Many SERVPRO crews flocked to North Carolina following Hurricane Florence to assist with the cleanup, including our own SERVPRO of North Garland professionals. Getting back to “normal” is a long process, especially for those who had their homes destroyed by flood waters. Unfortunately, this lengthy cleanup is often exacerbated by mold.

Mold requires a warm, moist environment to grow. The flood waters produced by hurricanes along with the high temperatures of hurricane season (June-November) provide the perfect climate for mold. Hurricane Florence produced an unprecedented amount of rainfall – damaging hundreds of thousands of homes. On top of dealing with water damage these home owners may also have to be concerned about hazardous mold growth.

If you ever experience a flood in your home, there are some steps you can take to protect both yourself and your home from mold.

  • Protect your mouth and nose with a N-95 respirator.
  • Wear gloves to tear out any drywall.
  • Use eye protection.
  • Open as many doors and windows as possible to encourage air flow before SERVPRO professionals can get to the scene.
  • Do not paint or caulk over any visible mold, it only hides the issue from view.
  • Throw away any items that cannot be saved.

The key to preventing mold from growing in your home is removing the moisture. SERVPRO crews will work as fast as possible to begin the drying process, and are prepared to handle any mold that may arise. If you experience a water damage in your house call SERVPRO of North Garland anytime at 972-496-2441.

Storm Damage Cleanup

7/23/2018 (Permalink)

While we typically consider storm season to be during the spring here in Texas, technically it is storm season all year round. Our high temperatures and tendency for drastic temperature changes overnight create the perfect environment for violent storms. Cleaning up after one of these storms can be frustrating and time consuming if you aren't sure where or how to start. SERVPRO is here to help whenever needed, but we have also compiled a list of tips that are useful for any home or business owner when it comes to storm cleanup: 

  1. Consider safety hazards.
    • Watch out for loose debris. Know how to shut off the electricity in affected areas. Educate your employees and family on how to do this safely and correctly.
  2. Examine outside doors and windows.
    • Outside doors and windows are exposed to any and every storm. Ensure all door handles and knobs as well as window locks are still working properly. This can help prevent more water from entering and deter possible break ins.
  3. Disinfect contaminated surfaces.
    • Remove all contaminated material when cleaning after a storm, particularly after a flood. Cleaning the contaminated areas helps to prevent the spread from infected areas to other surfaces.
  4. Restore plumbing and water line.
    • After storm damage, specifically flooding, water lines can be clogged or cause them to back flow. By ensuring they are clear, you can limit the chance of closures and odor issues.

For any and all of your cleanup needs after a water, mold, or fire damage call SERVPRO of North Garland at 972-496-2441. 

A/C Water Damages

7/23/2018 (Permalink)

With the temperatures reaching well over 100 degrees for the past week our air conditioners have been working over time in North Texas. If air conditioner units are not properly maintained then you may be at risk for a water damage, especially with the current temperatures. An air conditioning system can collect up to 10-20 gallons of water daily. If the system is not working properly, either due to a clog or a drain, the unit will produce too much water and potentially cause a water damage.  

Units are not typically in easily accessed place, so a water damage may be occurring unbeknownst to the owner. This can result in costly mold damage that can affect an entire home. Follow these tips to help maintain your unit and prevent water damages in your home:

  1. Consider having a professional air conditioning repair service to clean the condensation line at least once a year or every six months if the AC system is used on a year-round basis. 
  2. Make sure to change the air filter every month. By changing the air filter monthly, it gives you the opportunity to check whether there is excessive moisture collecting on the condensation line. 
  3. It is important to regularly check to see that water is indeed flowing from the opening of the condensation line directly to the drain as it was designed to do, especially during periods of very high humidity.

If you experience a water damage at your home or business call SERVPRO of North Garland at 972-496-2441.

Drying a Water Damage

7/23/2018 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its former condition. While your initial reaction may be to grab a few towels to mop up the mess and place a few fans or two around the damaged area, this can actually lead to secondary damages like mold. Our SERVPRO professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any of these secondary damages. If your business suffers a water damage, we will:

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet material and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment. 

What exactly does it mean to help "speed up Mother Nature?" A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air is, indeed, drier. 

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. 

SERVPRO of North Garland Professionals have the tools and equipment to help Mother Nature along, including equipment to hep dry hardwood floors, tough-to-reach spaces inside walls, and much more. We also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business. 

It's not only the equipment, but the technology too. SERVPRO has developed DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook Mobile, you have the ability to know exactly where your property is in the drying process. 

The bottom line? SERVPRO of North Garland Professionals have the training and equipment to help make water damage "Like it never even happened." Call us anytime at 972-496-2441!

Looking Out for Your Business

6/1/2018 (Permalink)

Protecting a business from a major fire or water damage is not something that is at the forefront of any commercial property owners mind, but knowing what to do should that situation ever arise is vital. Here is some information about the various categories of structure damages, and the safety precautions surrounding them, that every business owner should know:

  • Fire classifications and extinguishers -  A fire with a stable supply of fuel, oxygen, and heat can double in size within 60 seconds; therefore, quick action is key to preventing catastrophic damage. Fires, and their extinguishers, are categorized into 5 different classes based on fuel types. An ABC fire extinguisher is typically what most people stock within their homes and businesses as it is versatile – it can extinguish 3 out of the 5 fire groups; however, fires result from Class K type situations, which require their own specific extinguisher. Click on the link above to learn more. 
  • Mold myths and facts - Bleach does not kill mold, it can even make a mold problem worse. It is effective if the growth is on a hard, solid surface, such as tile or glass, but it will not work when the surface is porous. Unfortunately, many growths occur on these materials, like drywall and wood, in our homes. Bleach does not soak into porous materials, which means it can’t reach the growth spread out through the pores, it only kills the surface. The outer surface of the affected area will appear clean, as the bleach will have whitened any stains and scrubbed away the exterior mold, but the internal mold will be quick to grow back. Follow this link to learn more mold myths and facts. 
  • Signs of a water damage - While it may seem like water damages should be easy to spot, many times their signs are subtle and hard to find. Water damages, particularly when they go unnoticed for a long period of time, can cause extensive damage to the structure of homes and they encourage mold growth. Early intervention can save you time and money. These signs can include stains, peeling, and a bad odor. To learn more about the signs of water damage follow the link above. 

If you experience any damage to your commercial property due to fire, water, or even mold call SERVPRO of North Garland at 972-496-2441 to handle all of your restoration needs. 

Real Quotes from Real SERVPRO Customers

6/1/2018 (Permalink)

Dealing with any kind of property damage is extremely stressful, especially when mold is involved. At SERVPRO of North Garland we understand just how difficult every job we arrive at can be for our customers, so we strive to make the process as easy and stress free as possible. Our number one goal is to please our customers, no matter what the job is. Here are some quotes from real customers about the service they received from SERVPRO during their mold remediation: 

"SERVPRO were professional, timely, and met all our expectations. I have been involved with 8 church projects for construction, repair, and cleanup. SERVPRO was the best."

"I found SERVPRO to be an excellent company when we discovered some recent water damage and needed some mold remediation. They were very thorough and efficient in their work, and they kept me informed of what they were doing and the progress of the project. Shannon was great to work with and I would strongly recommend him and his company."

If you suspect mold growth in your home, call SERVPRO of North Garland anytime at 972-496-2441.

Dry Ice Blasting for Commercial Properties

5/31/2018 (Permalink)

Commercial Smoke and Odor Cleaning

One of the major issues after a large scale fire (or a small one for that matter) is cleaning the contents and structure after the loss. This is done in order to eliminate the smoke odor that lingers on everything the smoke touches. On a recent commercial job SERVPRO of North Garland needed to clean a massive 55,000 sq ft facility after they experienced a fire. After considering all our available options; hand cleaning, sandblasting, and dry-ice blasting, we determined that dry-ice blasting would be the best decision given the requirements of this particular job.

What is Dry Ice Blasting (Cleaning)?

Dry ice blasting is known by several names: dry ice blasting, dry ice cleaning, CO2 blasting, dry ice dusting, and even environmentally sustainable cleaning. Dry ice blasting is an efficient and cost-effective way for industries to maximize production capability and quality. Dry ice blasting is similar to sand blasting, plastic bead blasting or soda blasting where media is accelerated in a pressurized air stream to impact a surface to be cleaned or prepared. But that's where the similarity ends.

Instead of using hard abrasive media to grind on a surface (and damage it), dry ice blasting uses soft dry ice, accelerated at supersonic speeds, and creates mini-explosions on the surface to lift the undesirable item off the underlying substrate. If you want to read all the technical details, see the How CO2 Blasting Works page.

Why Dry Ice Blasting?

  • is a non-abrasive, nonflammable and nonconductive cleaning method
  • is environmentally responsible and contains no secondary contaminants such as solvents or grit media
  • allows most items to be cleaned in place without time-consuming disassembly
  • can be used without damaging active electrical or mechanical parts or creating fire hazards
  • can be as gentle as dusting smoke damage from books or as aggressive as removing weld slag from tooling
  • can be used for many general cleaning applications

Dry ice blasting uses compressed air to accelerate frozen carbon dioxide (CO2) "dry ice" pellets to a high velocity. A compressed air supply of 80 PSI/50 CFM can be used in this process. Dry ice pellets can be made on-site or supplied. Pellets are made from food grade carbon dioxide that has been specifically approved by the FDA, EPA, and USDA.

Carbon dioxide is a non-poisonous, liquefied gas, which is both inexpensive and easily stored at work sites.

We are very experienced at using this and other types of processes in order to mitigate any malodors from any type of commercial loss. If you or your company have experienced any type of issue, give SERVPRO of North Garland a call at 972-496-2441.

Preventing Mold - Controlling Humidity, Temperature, and Ventilation

5/31/2018 (Permalink)

The key to preventing and stopping indoor mold growth is to control excessive moisture and condensation. Keeping susceptible areas in the home clean and dry is critical. In general, mold will not grow indoors without water, dampness or excessive moisture.

Three main factors contribute to condensation of water on building surfaces:

  • Relative Humidity: Condensation occurs when the air is saturated with water and it cannot hold any more moisture. For example, steam generated from bathroom showers or from cooking can fill up the air with moisture, which will then condense into drops of water on cooler surfaces, such as mirrors and windows. Where possible, localized sources of humidity, such as clothes dryers, should be directly vented to the outdoors. To lower indoor humidity during warm, humid weather, air conditioners should be used.
  • Temperature: Warm air holds more moisture than cold air. Condensation occurs when warm humid air comes into contact with a cold surface and the moisture condenses into water. This can often be seen on single-pane windows, where water condenses and then runs down, causing the wood frames and sills to rot and the wall under the windows to blister.
  • Poor Ventilation: Indoor humidity can build up if there is not enough ventilation and exchange of indoor and outdoor air. Where there is little or no air movement, such as behind dressers and cabinets, surfaces can remain cooler than surrounding areas, which can lead to increased condensation and mold growth. It is recommended that the area is ventilated and the occupants use exhaust fans (vented to the outdoors) to remove moisture from high-humidity areas, particularly in bathrooms, kitchens, and laundry areas. Furniture should be moved slightly away from walls so that air can freely pass behind it. Air should be allowed to circulate between rooms and regularly ventilate to remove humid air. Fans should be used as needed.

Other things that can be done are to clean and repair gutters regularly, make sure the ground slopes down and away from the home’s foundation and keep air conditioner drip pans and drain lines clean. In addition, in air conditioned buildings in hot and humid climates, vinyl wall coverings on the interior sides of exterior walls should not be used, as these materials can trap moisture, resulting in mold growth underneath them.

In the case of floods or leaking pipes, any standing water should be promptly removed and water-damaged materials should either be dried out and cleaned, or removed and replaced. Porous materials that are wet for more than 48 hours are likely to produce mold growth and should be discarded. In instances where the water damage is extensive, it is recommended that you call SERVPRO of North Garland at 972-496-2441, so that we may assist you in preventing growth after a water damage, or remove the mold if it is already an issue.

Emergency Supply Kit

5/29/2018 (Permalink)

Severe weather can happen anytime, anywhere. In North Texas we are particularly prone to experiencing severe weather throughout every season. 

Approximately 98% of all disasters declared emergent by the president are weather-related, leading to around 500 deaths per year and nearly $15 billion in damage. Preparing an emergency supply kit can help keep you and your family safe if you're ever caught in an severe storm situation. 

Build an Emergency Supply Kit

  • Water (1 gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents; copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

Contact SERVPRO of North Garland for more readiness tips and tools, including SERVPRO’s Emergency READY Profile (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster.

Kitchen Fire Safety

5/29/2018 (Permalink)

Fire Damage Kitchen Fire Safety Firefighters work to put out a house fire.

According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. Follow these tips to create a safer cooking environment: 

  • Be alert! If you are tired or have consumed alcohol don’t use the oven or stove.
  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
  • If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire – oven mitts, wooden utensils, food packaging, towels or curtains – away from the stovetop.
  • Keep an easily accessible fire extinguisher somewhere in your kitchen. 

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe.

  • Just get out! When you leave, close the door behind you to help contain the fire.
  • Call 911 or the local emergency number after you leave.
  • For an oven fire turn off the heat and keep the door closed.
  • If you try to fight the fire, be sure others are getting out and you have a clear way out.
  • Keep a lid nearby when you are cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave a pan covered until it is completely cooled. Never add water to a grease fire!

If you have experienced a kitchen fire call the professionals at SERVPRO of North Garland at 972-496-2441.

Speed Up Your Restoration Process

5/29/2018 (Permalink)

For a property owner, a fire or water damage can be disastrous. It not only results in property and inventory loss, but oftentimes it also means a temporary loss of business. When you're depending on that business for your own livelihood or your employees then you don't have months to spare during a long drawn out restoration process. 

In the aftermath of a disaster, quick response time can help minimize property damage as well as inventory or content loss. Here are some tips to help you be prepared for both a disaster and a quick turn around in the restoration process. 

1) Download the SERVPRO READY Plan App.

The SERVPRO Ready Plan mobile application provides home and business owners with a quick and convenient way to call in SERVPRO professionals when disaster strikes. The Ready Plan app is a free emergency preparedness tool offered by SERVPRO and  it can be downloaded on any smartphone. 

For more information on the SERVPRO READY Plan mobile app and how it can help you be more prepared, contact SERVPRO of North Garland professionals at 972-496-2441. Don't wait for a disaster to happen to download this app, do it today!

2) Call SERVPRO of North Garland 

Our professionals are highly trained and are prepared for any situation. They will be on scene within hours to assess and begin working to get your business back to normal. The sooner a SERVPRO professional is on the scene, the sooner your restoration process can begin. 

3) Call your insurance agent and start documenting damage and inventory.

Without risking your safety, try and document any areas or items that may have been affected in the disaster. This will help both the SERVPRO professionals - so they know what to target - and your insurance agent - so they can start preparing the claim. 

With help from SERVPRO of North Garland your business can be back up and running quickly. If you experience a water or fire damage, mold, or any other kind of disaster call us anytime on our 24-hour emergency phone line 972-496-2441. 

Tornado Knowledge

5/29/2018 (Permalink)

Storm Damage Tornado Knowledge Tornado

Since North Texas is located in "Tornado Alley" - an area of North America prone to tornadoes includes the states of Texas, Oklahoma, Kansas, Nebraska, and South Dakota - many of us that live here are used to dealing with the threats that tornadoes provide, but is our knowledge really up to scratch? Since we are currently in the middle of tornado season, mid-March through June (although tornadoes can occur at anytime of the year), check out these tips to see if you know everything you need to know about staying safe during a tornado. 

  • You should NOT open windows during a tornado. It is a common myth that it equalizes the pressure in your house; however, it does not do anything other than cause you to spend precious time outside of your shelter area. Doors should also not be opened, as it makes it easier for dangerous debris to fly into the house. 
  • Always pick an interior room, on a ground floor, and without windows as a shelter. If it is an option try to be in a room close to the north or northwest side of your home as tornadoes approach from the southwest typically. Hide under a sturdy piece of furniture or in a bath tub within your shelter area. 
  • Tornadoes are most likely to occur between 3 PM and 9 PM, but can occur at anytime. 
  • A tornado watch means that the conditions are right for a tornado, while a warning means that a tornado has touched down or there is circulation in your area. You should seek shelter immediately if a warning is issued. 
  • Never seek shelter under an overpass if you are driving during a tornado situation. Try to get off of the road and into a building as soon as possible. Many tornadoes can easily move cars, so you could be blown out from under an overpass or it could collapse on top of you. 

If you experience any damage to your home or business during this storm season call SERVPRO of North Garland at 972-496-2441.

Preventing Grill Fires

5/29/2018 (Permalink)

As we get further into summer more and more people will be lighting up their grills family gatherings and holidays. While it may not seem like an outdoor grill would pose much of a risk to your home, without the proper safety precautions a barbecue can cause extensive fire and smoke damage to your home. The following tips can help you reduce the risk of a grill fire at your home this summer:

  • Inspect the propane tank for holes or loose hoses before using. Periodically check the hose for holes by submerging it in soapy water. If any bubbles form the hose should be replaced.
  • Keep the grill at a safe distance from the home and any flammable items. Never grill under any kind of overhang like a garage or a porch. 
  • Always keep a fire extinguisher in an easily accessible location not too far from the grilling area. 
  • Never leave a lit grill unattended, especially around children or animals that could easily knock it over.
  • Use tools with long handles to keep a safe distance from the flame, and avoid wearing any clothing items that may easily catch fire (i.e. long, baggy sleeves)
  • Always clean a grill after use, while its still hot, with a wire brush to avoid accumulations of fatty, greasy materials. Periodically check and empty any trays below the grill that may collect grease. 
  • If you use lighter fluid to light a charcoal grill, only use charcoal starter fluid. Never add the fluid to a flame, add it before lighting the grill. 

If you experience any fire or smoke damage this summer call SERVPRO of North Garland anytime at 972-496-2441.

Hail Facts

5/29/2018 (Permalink)

Hail is a common occurrence around North Texas during storm season each year. Hail was the number one cause of homeowners insurance losses in Texas during the period from 1999-2011, at $10.4 billion. Knowing more about hail can help you be better prepared for the next time a storm hits - here are some interesting hail facts and tips:

  • According to the National Oceanic and Atmospheric Association (NOAA) hail is responsible for over $1 billion dollars of property and crop damage each year.
  • Hail can vary in size from pea-sized to pieces larger than grapefruits. While pea size hail is not particularly dangerous, it can cause roof damage over time that may eventually lead to a water damage. 
  • Hail comes from a specific type of thunderstorm cloud called a cumulonimbus. 
  • Hailstorms rarely last longer than 15 minutes, and typically last an average of 6 minutes.
  • Meteorologists consider hail that has a diameter of 3/4 an inch or greater capable of causing significant damage to buildings and humans.

Types of Smoke

5/29/2018 (Permalink)

The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke – wet and dry. Before restoration begins, SERVPRO of North Garland Professionals will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows us to focus on saving your precious items.

Different Types of Smoke

Wet Smoke (Plastic and Rubber)

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke (Paper and Wood)

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue (Produced by evaporation of materials rather than from a fire)

Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Fuel Oil Soot (Furnace Puff Backs)

While “puff backs” can create havoc for homeowners, SERVPRO professionals can, in most cases, restore the contents and structure quickly.

Other Types (Tear gas, fingerprint powder and fire extinguisher residue)

Special loss situations require special care.

SERVPRO of North Garland Professionals are trained to handle even the toughest losses. If your home or business suffers fire or smoke damage, contact us, at 972-496-2441, to help make it “Like it never even happened.”

Storm Emergency Kit

5/29/2018 (Permalink)

Is your family prepared for a storm? Are you prepared to survive in your storm shelter, wherever it may be, for up to a week? While storm tracking equipment is much more advanced than it once was, it will unfortunately never be able to predict the future so it is up to us to be prepared for any potential disaster situation. A good way to do that is to have a storm emergency kit prepared and easily accessible. Here are some good items to include in your kit:

  • Non-perishable food (such as dried fruit or peanut butter)
  • Can opener
  • Trash bags and moist towelettes for sanitation reasons 
  • First aid kit with any necessary prescription medications 
  • Extra batteries
  • Matches in a waterproof container
  • Toothbrush, toothpaste, soap
  • Paper plates, plastic cups and utensils, paper towels
  • Water – at least a gallon per person, per day
  • Battery-powered or a hand-cranked radio
  • Sleeping bag or warm blanket for each person
  • Flashlights
  • Whistle 
  • Can opener (manual)
  • Local maps
  • Pet supplies
  • Baby supplies (formula, diapers)
  • Dust masks
  • Cellphone with charger and/or solar charger 
  • Books, games, and puzzles.

Mold Remediation Steps

5/21/2018 (Permalink)

Mold Remediation Mold Remediation Steps Mold in ceiling tiles.

When there's a water intrusion, like a roof leak or a broken water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately, SERVPRO of North Garland professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process. 

Step 1 - Call SERVPRO of North Garland

The mold cleanup and restoration process begins when you call us, SERVPRO of North Garland, at 972-496-2441. One of our representatives will ask a series of questions to help determine the necessary equipment, resources and personnel needed.

Step 2 - Inspection & Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold grows best in dark, moist areas with a food source (drywall, wood, etc.), so the areas that promote growth in homes are often out of sight. 

Step 3 - Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Step 4 - Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of North Garland technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Step 5 - Removing Mold & Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth. 

Step 6 - Cleaning Contents & Belongings

SERVPRO of North Garland cleans your furniture, decorative items, curtains and any other items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings. We are also able to remove odors and deodorize using fogging equipment. 

Step 7 - Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. 

SERVPRO of North Garland Professionals understand mold growth, and have the training and equipment to remediate mold in your home or business. Call us now if you suspect mold growth in your home at 972-496-2441.

Heat Safety For You & Your Home

5/1/2018 (Permalink)

As summer approaches, it is time to consider precautions for the extreme Texas heat we are sure to experience in the coming months. On top of being a concern for safety, heat can also cause severe damage to homes in a variety of ways. Urban area residents have a greater chance of being affected than those who live in rural areas due to the heat island effect – increased temperatures in highly populated areas due to large amounts of concrete. To be better prepared for the impact of heat on both your health and your home read the following information:

Protecting Yourself

Whether you are in an urban or rural area, there are several things you can do to prepare for and prevent extreme heat from affecting you. If possible, stay indoors in air conditioning. Be sure to check on your pets who may be outdoors or bring them inside. Stay hydrated and limit alcohol and caffeine intake.

If you must go outside, wear loose-fitting, light-colored clothing, and be sure to apply sunscreen often. Pay attention to signs of heat exhaustion, which are heavy sweating; weakness; cold, pale, and clammy skin; nausea or vomiting; fainting, according to the Center for Disease Control and Prevention (CDC). Heat exhaustion can lead to heat stroke, which is life-threatening. Signs of heat stroke are a high body temperature (103+), rapid and strong pulse, and possible unconsciousness. If you think someone has heat stroke, call 911 immediately and move the person somewhere cool. Reduce body temperature with cool, wet cloths, or a bath. Do not give a person with heat strokes fluids, and treat the situation as a serious medical emergency (CDC).

Protecting Your Home

In a place like Dallas roof damage can be expected. We have heavy hail storms that are not kind to the roofing on our homes; however, many people don’t realize that it is the months of high temperatures we experience that wear our roofs down quickly. Heat can shrink shingles, causing nails to pop and those shingles to lift. Rafters and joists may start to expand which leads to sealant stretching and breaking. Even the heat rising within your home into your attic can result in blistered and cracked shingles.

These things are bad news for your home as we obviously rely on the roof to protect it from all types of weather, particularly the down pours from summer storms. To try and decrease the impact of the heat this summer on your own roof you can install an attic fan, more insulation, or even ridge vents to attempt to alleviate some of the damage. Professional roofers can assess the damage on your roof, and give you further suggestions on maintaining it.

Extreme Heat

Extreme heat is a serious concern for both the safety of humans and homes. If you experience any damage to your home due to a damaged roof, call SERVPRO of North Garland right away to get your home back to normal as quickly as possible. Call us anytime at 972-496-2441.

Are You at Risk for Flooding?

5/1/2018 (Permalink)

According to the National Weather Service (NOAA). "Approximately 75% of all Presidential disaster declarations are associated with flooding." NOAA lists that the most common flood hazards in the United States are:

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (Caused by Wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (Caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Unfortunately, even people who do not live in areas that are prone to flooding may become flood victims at some point. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the US, and commercial flood claims average more than $75,000 (NFIP).

Here in Dallas flooding events are unfortunately common, especially during this time of year. The combination of our dry climate, clay heavy soil (slow to absorb water), and a tendency for severe storms (high amount of rainfall in a small-time frame) provides the perfect recipe for flash floods. Flood insurance is a must for most people throughout our metroplex, particularly those that are close to any creeks or rivers. Follow these flood safety tips to keep you and your family safe during a flooding event.

When catastrophic water damage happens to you, SERVPRO of Park Cities professionals can help! We can help you prepare ahead of time with an Emergency Ready Profile (ERP), or respond to any size disaster to begin cleanup and restoration to get your home or business back to normal as soon as possible. 

SERVPRO of Park Cities professionals are ready to help make it "Like it never even happened."

SERVPRO Resource for Property Owners

5/1/2018 (Permalink)

There is no disaster that hits home quite like a disaster to your property or business. When you have suffered a fire, water, or mold damage, you don't have time to waste searching for a company to fix your property. When disaster strikes, you can depend on SERVPRO of North Garland. Whether the job is big or small we will be there to help make it "Like it never even happened" so you can get your business up and running as soon as possible.

As a resource for commercial property managers, SERVPRO produces Restoration Newsline each month. In the issues of Restoration Newsline, you will find priceless information that can benefit you as a business owner. This includes suggestions on handling water and fire damages, advice regarding air quality, tips on dealing with the damage from difficult tenants, and much more. If you are interested in receiving a copy of Restoration Newsline each month, please call our office anytime. We have both physical and online copies available.

If you're in need of cleanup and restoration services, call SERVPRO of North Garland at 972-496-2441.

What To Do After a Fire: Dealing With the Damage

3/20/2018 (Permalink)

From the first call to 911 to calling in a remediation team, dealing with a fire is extremely overwhelming and stressful. After the fire has been put out it can be hard to know what your next steps should be, so here are a few tips on what you can do to get your life and home back to normal as quick as possible. 

1. Call in your local SERVPRO remediation specialists. A fire can result in multiple types of damage to your home or business, including water, so call in the professionals who have years of experience in all realms of restoration. 

2. Call your insurance agent in order to get your insurance claim rolling, and to find out important information such as coverage provisions, emergency housing options, etc. If you are a tenant, call your landlord so that they know to get in touch with their insurance agent.

3. Do not enter the home until a fire fighter has assured it is safe for you to do so. Once inside try to limit your movement around the home so soot particles are not spread or embedded. Also avoid touching anything to avoid soiling previously clean areas. 

4. Carefully move any undamaged items that are at risk in the effected area (i.e. television at risk for water damage) to a safe zone if possible.  

Our SERVPRO professionals will be onsite within just a couple of hours after a call to begin the cleanup. We work with insurance agents to ensure that people get their homes or businesses back to normal as quickly as possible. If you experience a fire, do not hesitate to call SERVPRO of North Garland at 972-496-2441 anytime of the day or night. 

Preparing Your Pipes

2/1/2018 (Permalink)

Water Damage Preparing Your Pipes Pipes on an outdoor wall with additional insulation to prevent them from freezing.

Quick Tips for Preventing Frozen Pipes

Living in North Texas, we don’t have to deal with the months of freezing temperatures that are typical in the northern parts of the country; however, we unfortunately still deal with frozen pipes on a regular basis. Homes in warmer climates tend to lack the insulation that is the standard in places with frigid winter temperatures, so whenever we experience freezing weather pipes are quickly frozen if precautions have not been taken. Frozen pipes are inconvenient and problematic. Along with preventing water flow into your home, they regularly burst and cause costly damages. Be better prepared for the next arctic blast by following these frozen pipe prevention tips:

  • Keep faucets dripping to relieve pressure and prevent the pipes from freezing. Particularly important over night when your plumbing system is not being used frequently and the temperature is dropping.
  • Disconnect hoses on outdoor faucets and use faucet covers to prevent them from freezing.
  • Seal any leaks that might be allowing cold air inside your house, especially in areas that are close to pipes.
  • If you have some particularly vulnerable pipes you can use heat tape. Heat tape and heat cables are electrically powered heat sources that you wrap around pipes that are at risk for freezing. Like using any other type of heater, they will need to be monitored to ensure their safe use.
  • Try to keep your house at a constant temperature all day and night. Many people turn down thermostats when they go to bed, but night time is when your pipes are most likely to freeze. Opening cabinet doors, especially at night, allows the warm air in your home to circle around pipes and reduce their risk of freezing.
  • Additional insulation is one of the best choices when preparing your house for winter weather. Any pipes on outdoor walls or in areas with less insulation (i.e. attic) may need some foam or fiberglass sleeves from your local hardware store. Insulation will always be less expensive than a water damage, so the more insulation the better.

If you do experience a burst pipe this winter, call SERVPRO of North Garland. We are a 24-hour emergency service business, and can have a professional on site within hours to help you get your home back to normal. Call us anytime at 972-496-2441.

Preventing Mold in Your Bathroom

11/6/2017 (Permalink)

Mold Remediation Preventing Mold in Your Bathroom Mold growing in a shower.

Mold in bathrooms is a common problem in almost every home. Darkness combined with excessive moisture provides the perfect conditions for consistent mold growth. Constantly cleaning and re-caulking, to keep a growth problem under control, can be time consuming and expensive. The best defense against mold is to prevent it from occurring in the first place. Here are a few tricks to help you stop mold growth in your bathroom:

  • Run the ventilation fan while you are showering, and leave it on for 15 minutes after. If you don’t have a fan open a window or use a dehumidifier.
  • Use a squeegee after a bath or shower to remove some of the excess moisture. Instead of a squeegee, a small towel can be used to dry any accumulated water.
  • Try to avoid keeping a lot of things inside of the bath/shower. They can hide mold growth as well as collecting water to promote it. Children’s toys are particularly notorious for growing mold, so be sure to dry them as much as possible and clean them regularly.
  • Fix leaky faucets and shower heads.
  • Use a shower curtain that can be put in the washing machine. There are also many mold-resistant liners available.
  • Clean out the shower and wash bathroom rugs regularly.
  • Check for any other signs of mold in the bathroom under the sink, behind the toilet, etc.

If you are consistently experiencing mold in your bathroom, regardless of how often you clean, then you may have a larger, hidden growth problem. Call SERVPRO of North Garland at 972-496-2441, and one of our mold experts will be at your house quickly to assess the issue.

Signs of a Water Damage

11/1/2017 (Permalink)

Water Damage Signs of a Water Damage Water damage mark on a bathroom wall.

While it may seem like water damages should be easy to spot, many times their signs are subtle and hard to find. Water damages, particularly when they go unnoticed for a long period of time, can cause extensive damage to the structure of homes and they encourage mold growth. Early intervention can save you time and money. Here are some signs that you might have a water damage in your home:

Wall Stains – Water damages can leave yellow, brown, or copper colored marks on your walls or ceilings. Excessive moisture can also lead to peeling, cracking, or bubbling paint. If you see any of these in your home, you may have had a water damage in the past or may have one currently. Rust marks under sinks or on water heaters don’t necessarily mean you have a current leak issue, but they are areas that you will want to keep your eye on in the future.

Damage to Floors – Floor boards affected by water may be discolored, but more often will show texture changes. Warped floor boards have gaps between them and curl at the edges. Some boards may have a spongy, soft spot or sink down lower than normal. Water damaged floors may also buckle or expand.   

Water Bill – If you notice that your water bill has been higher than usual then you may have a leak somewhere in your home. A water meter check, either of the flow indicator or an actual reading, can help confirm any potential leaks.

Odor – A musty odor can indicate both mold and a water damage. Mold can grow within 24-48 hours when provided with a source of moisture, so if you see any signs of mold in your home there is a good chance you have had a water damage.

If you suspect a water damage in your home it is time to call in the SERVPRO of North Garland experts. Call us for 24-hour emergency services at 972-496-2441.

Common Causes of Fires in Homes

10/30/2017 (Permalink)

Fire Damage Common Causes of Fires in Homes Smoke damage from a kitchen fire.

Fires contribute to millions of dollars’ worth of property damage each year. Knowing the most common causes of household fires can help your family better prevent these types of damages in your home. According to the NFPA, the leading causes of fires in homes from 2010-2014 were:

  • Cooking Equipment - 46% of all fires
  • Heating Equipment - 16%
  • Electrical Equipment - 9%
  • Intentional - 8%
  • Smoking Materials - 5%

Almost half of all home fires result from cooking. While that number is concerning, many cooking fires can be prevented through general awareness and by following proper procedures. This is particularly important with the holidays coming up. Here are some tips to help you prevent a fire damage from occurring in your kitchen:

  • Never leave your cooking food unattended, especially if you are broiling, frying, or grilling. Use a timer to remind you when you are using a stove or an oven.
  • Avoid leaving anything flammable – such as oven mitts, plastic bags, paper towels, or pot holders - close to your stove or oven. You should also not cook when you are wearing loose clothing.
  • Install a fire alarm close to your kitchen, and be sure to test it each month.
  • Avoid a flammable grease buildup by cleaning regularly, particularly in the oven and on the stove.
  • Turn off all cooking appliances when you are not using them, and double check the kitchen prior to going to bed to make sure everything is off.
  • To be prepared for any cooking related fires, buy a Class K fire extinguisher to keep in your kitchen. 

If you experience a fire damage in your home, call SERVPRO of North Garland today at 972-496-2441!

Flood Safety Tips

10/27/2017 (Permalink)

In August, Hurricane Harvey dumped an estimated 27 trillion gallons of water across Texas and Louisiana which caused damage to over 200,000 homes. The economic losses are upwards of $180 billion. Unfortunately, flooding is not something that only coastal cities have to deal with. Flooding can occur for a variety of reasons and at any time, so it is best to be knowledgeable and prepared in case a flooding event happens in your area. 

Stay Safe During a Flood with These Tips

  • Put the safety of you and your family members above all else. Items can be replaced, you cannot. Evacuate when necessary, stay with friends or in a shelter, and avoid entering flood waters whenever possible.
  • Prepare for potential flooding during a storm by creating an emergency kit
  • securing your home, moving all essential items to an upper level, disconnecting electrical equipment, and turning off utilities.
  • Do not walk through moving water that is more than 6 inches high. Half a foot of moving water is enough to make you fall. You should also not drive into flooded areas, as flood waters can rise quickly.
  • Do not enter any flooded areas before the electricity has been turned off, and do not attempt to use any electronic devices.
  • Even if flood waters appear clear they may be contaminated. During a flood the water can be a combination of river and lake water, rain, runoff, or even backed up sewers. Avoid ingesting any flood water at all costs and try to prevent skin contact, especially if you have any open wounds.
  • Avoid cross contaminating clean rooms by removing any items of clothing that may have come into contact with flood water prior to entering the undamaged rooms in your home.
  • If you do have to walk into water use rubber boots for any areas that are below knee level. They will protect you from contaminants and electric shocks. If possible, avoid walking through water that is above knee level unless you are wearing waders – chest high, water proof pants attached to rubber boots. Use rubber gloves when handling any items that have been contaminated by flood water.
  • Take pictures of the damage in your home, and share them with your insurance agent.
  • Avoid using the water supply until it has been deemed safe by your city. Boil if necessary.
  • Use your cell phone sparingly, and charge at every opportunity.

“Do it yourself” cleaning after a water damage can be difficult to accomplish, especially if stores are closed or if they are sold out of equipment. Wet walls can take a long time to dry, particularly if the insulation has been soaked through, and mold can grow within 24 hours. In a flooding event you need professionals like the ones at SERVPRO of North Garland. Our employees have the knowledge and experience to quickly restore your home to make it “Like it never even happened.” If you experience a flood damage, call us at 972-496-2441.  

Quick Tips for Property Owners on Halloween

10/26/2017 (Permalink)

Halloween presents a variety of insurance risks, particularly for property owners. According to 2016 data from Travelers Insurance, crime-related claims increased by 24% on Halloween night. These claims spanned from robberies to vandalism damages. Read the following quick tips to improve the safety of your property on Halloween night:

Lights and Reducing Hazards

Decorations and lights on Halloween are great for creating a spooky atmosphere, but they can leave properties at risk if not placed carefully. Dim lighting and an empty building is the perfect draw for vandals or thieves. Keeping indoor lights on overnight, and making sure that all doors, walkways, and parking lots are adequately lit can help prevent vandalism or robberies at your property. To avoid being liable for any injuries on Halloween night, be sure to look for anything that may be a tripping hazard for trick or treaters.

Review Insurance

Assess your insurance coverage prior to Halloween by checking in with your insurance company. Some of the biggest concerns on Halloween night insurance wise are liability, theft, damages that result from vandalism, and fire. Use the SERVPRO Ready app to create an emergency profile, and increase your preparedness in case of a property damage.

Fire Safety

Halloween decorations present a variety of fire risks, so the first step to protecting your property is to ensure that all your smoke alarms are working. If you decorate try using battery operated candles or glow sticks in pumpkins instead of real candles. Also avoid draping fabrics, or other decorative materials, over lights as their heat can lead to a fire.

If you experience property damage on Halloween night give SERVPRO of Park North Garland a call. Whether it be from vandalism or a fire, we are here to help. Call 972-496-2441 for 24-hour emergency services.

Mold Myths and Facts

10/24/2017 (Permalink)

Mold Remediation Mold Myths and Facts Mold containment chamber.

There is a lot of information about mold out there, but how much of it is true? No one wants to deal with this issue, but it is important to know which are the correct steps, and which are wrong, if it becomes a problem in your home. There are many mold myths that could lead to the spreading of growth if they are followed. To ensure you know fact from fiction, we have outlined some of the most well-known myths as well as the facts. 

Bleach Kills Mold

Bleach is a not good option for killing mold. It is effective if the growth is on a hard, solid surface, such as tile or glass, but it will not work when the surface is porous. Unfortunately, many growths occur on these materials, like drywall and wood, in our homes. Bleach does not soak into porous materials, which means it can’t reach the growth spread out through the pores, it only kills the surface. The outer surface of the affected area will appear clean, as the bleach will have whitened any stains and scrubbed away the exterior mold, but the internal mold will be quick to grow back.

Bleach may even intensify a mold problem. The chlorine in bleach quickly evaporates which leaves behind a lot of water. Water that will soak into porous materials and then feed the mold that was left behind, potentially making the problem worse than it was originally.

Dead Mold Doesn't Need to Be Removed

Killing mold should not be the goal during remediation. Even “dead” mold can continue to act as an allergen and spread throughout your house. In order to remove all risks of continued growth in your home the affected areas need to be completely removed with correct remediation procedures

Any Black Mold is Toxic

There are over 100,000 different species of mold, and they can be any size, shape, or color. Just because a growth is black it does not mean that it is Stachybotrys chartarum, the species that is known as the toxic black mold. The only way to truly identify the species of mold in your house is for it to be tested by an industrial hygienist. 

Fix Mold by Painting Over it

Although it is a common practice, you cannot fix a mold problem by painting over it. Even when using mold resistant paint, a growth will not be killed or prevented from spreading. Paint will, however, make it more difficult to see when the mold has grown.

Mold resistant paint can be used in rooms with high moisture levels, such as bathrooms and kitchens, to help prevent growth. Using this paint is in no way a guarantee that you will never experience a mold problem, but when painted on dry, mold-free surfaces it can help prevent it in at risk rooms.

Mold Must be Tested Before it is Removed

Having mold testing can be an important, and expensive, step when determining if you have a mold problem in your home; however, it is not always necessary. All mold, regardless of its type, should be treated in the same manor by a remediation company. If your home is showing signs of mold, particularly if there is visible growth, then you know you have a problem that must be handled. Unless you personally want to know which species of mold is growing in your home, testing is unnecessary when it comes to removing it as the procedure and precautions taken should remain the same.

Mold is Only a Problem in Old Homes

Many people associate mold with older homes, but it can grow in any house, regardless of age, when provided with the right conditions. All mold requires to grow is darkness, a food source (typically drywall or wood in a home), and moisture. If you have any excessive moisture problems in a new home, you may soon have a mold issue too.

Stop Mold Now!

If you have mold in your home don’t spend the time worrying about what information is right or wrong, call in the professionals. SERVPRO of North Garland employees have the training and equipment to remove any growth from your home and reduce the potential for mold problems in the future. Call us now at 972-496-2441.

Fire Classifications and Extinguishers

10/20/2017 (Permalink)

Fire Damage Fire Classifications and Extinguishers Fire damage in a church kitchen.

Every family should have a fire escape plan, working smoke alarms, and at least one fire extinguisher on each level of their home. A fire with a stable supply of fuel, oxygen, and heat can double in size within 60 seconds; therefore, quick action is key to preventing catastrophic damage. Fires, and their extinguishers, are categorized into 5 different classes based on fuel types. An ABC fire extinguisher is typically what most people stock within their homes as it is versatile – it can extinguish 3 out of the 5 fire groups; however, many household fires result from Class K type situations, which require their own specific extinguisher. Read the following information to learn more about these fire groups and the methods to extinguish them.

Fire Classes

Class A - Typical sources of these fires include trash, fabric, paper, wood, and plastics. Class A fires are the most common, and they will burn as long as heat, oxygen, and fuel are available. Water is a good extinguisher for these fires because it reduces heat. Water based and foam extinguishers can also be used.

Class B - Fires with fuel bases of flammable gases or liquids, not including those used/produced in the kitchen (see Class K). Some examples of Class B fuels include gasoline, propane, butane, kerosene, alcohol, solvents, and paints. These fires are typically difficult to extinguish, and they produce thick smoke. Water can spread a liquid fuel source, so it is best to extinguish these fires by smothering the flames with a foam extinguisher.

Class C - Fires that originate from electrical equipment. More common in industries that use large electrically sourced machinery, but can occur in homes with faulty wiring, overloaded outlets, etc. The first step to extinguishing these types is to turn off the electricity source. Water should not be used to control electrical fires, neither should foam extinguishers, instead use carbon dioxide and dry powder extinguishers (ABC).

Class D – Fuels for combustible metal fires include titanium, aluminum, magnesium, and potassium. They typically occur in laboratory settings, but can sometimes happen in various business industries. The intensity of a metal fire may be increased using water or foam, so many times fire fighters will allow these fires to burn themselves out.

Class K –  Two out of five household fires begin in the kitchen. Their fuel types include vegetable and animal fats, grease, and cooking oil. They can be extremely difficult to extinguish because of the high temperatures in which they burn at. Water will not extinguish these fires, it may even increase their severity by spreading the flames. Class K fires require their own personal extinguisher (K) that contains a wet chemical formula to cool off high temperatures and prevent re-ignition.

Use Caution with Extinguishers

During a fire the immediate concern should be for yourself and your family members. Before you attempt to extinguish a fire make sure the fire department is being called and that everyone in your home is aware of the situation. Only use an extinguisher while a fire is small and manageable. Never try to extinguish a fire if you are unsure on how to use an extinguisher correctly, there will be no time for reading instructions. If you have any amount of doubt regarding extinguishing a fire, don’t do it. Leave it to the fire fighters and get yourself to safety.

If you experience a fire in your home, SERVPRO of North Garland is here to help. Our professionals will quickly assess the impact of the flames, smoke, and moisture to create a personalized restoration plan for your home. If you have a fire damage don’t hesitate to call us for 24-hour emergency services at 972-496-2441.

Common Causes of Household Water Damages

10/17/2017 (Permalink)

Water Damage Common Causes of Household Water Damages Warped wooden floor from a water damage caused by the refrigerator's supply line.

Water damages are a problem that many homeowners have to face. According to the Insurance Information Institute, they accounted for 45% of household insurance losses in 2015. Water damages can be caused by many things – floods, sewer backups, or even the process of putting out a fire - but the majority of them originate within our own homes. Knowing the potential sources of any water related issues will allow you to be proactive against them. The risk of a water damage in your home can be reduced through regular maintenance and general awareness of the following items:

Leaking or burst pipes are the leading source of residential water losses. A variety of things can cause pipes to malfunction, such as corrosion, movement of a house overtime, high water pressure, clogs and blockages, freezing temperatures, or even tree roots. The best way to determine if you have a leak is to check you water main, but you can also be wary of leaks by watching out for water pressure changes and checking accessible pipes for rust or corrosion.  

Overflows typically occur when there is a blockage in the plumbing system. With nowhere to go, a flushed toilet will quickly overflow and cause a mess that no homeowner wants to deal with. Overflows can also occur when the drains in sinks or showers are blocked - grease in kitchen drains is a common blockage culprit! They can even be the result of accidents when people forget to turn faucets off, or a child "accidentally" flushes their toy down the toilet. 

Malfunctioning household appliances such as washing machines, dishwashers, water heaters, and refrigerators - often cause water damages. These situations are usually the result of cracked or broken hoses, general age of the machines, or bad connections. Washing machines and water heaters are behind the majority of appliance related water problems. With washing machines, the issues stem from the hose or overflows, whereas water heaters will leak or even burst.

Roof leaks and clogged gutters often go hand in hand. Gutters over weighted with saturated leaves can pull off the roof fascia, damaging the roof in the process. Roof damage can also result from storms (particularly a problem here in Texas), poor maintenance, and general wear and tear. Leaks from the roof can mean constant and consistent water damage to your home, starting from the attic all the way down to the foundation if it is not fixed. Gutters can also cause water damages in ways other than those that are roof related. Clogged gutters will overflow which can potentially warp or break away exterior siding, which then leaves wooden framing and interior walls susceptible to further water damage.  

Water Damage? Call Us Now!

SERVPRO of North Garland is at your service whenever you experience a water damage in your home. Calling us is the first step to ensuring your home can quickly return to normal. If you have any questions or concerns about a potential water damage in your home, call us anytime at 972-496-2441.

Fire Safety in the Workplace

10/13/2017 (Permalink)

We often think about fire safety in our own homes, but how many of us worry about fires while we are at work? October is National Fire Prevention month, so there is no better time than now to brush up on your fire safety knowledge in the office! Each year in the United States there are between 70,000-80,000 workplace fires, and the annual cost to businesses is over $2 billion. Companies that operate from a single location are particularly vulnerable when it comes to fire. Any building damage could temporarily stop business operations, costing a company time and money. In order to prevent employee injuries and damage to the workplace, it is extremely important for every organization to know fire prevention practices and to have an emergency plan in place. 

Safety Measures and Emergency Plans

Practicing the following safety measures, and preparing emergency plans, can greatly reduce the risks presented by fires at work:

  • Never block access to firefighting equipment (e.g. fire extinguisher), sprinkler heads, or fire exits with office furniture or other materials.
  • Assign designated smoking areas for employees in safe locations, away from any flammable chemicals or combustible materials. Employees should be sure to completely extinguish cigarettes before disposing of them, a bucket of sand or water can be useful for this.
  • Make sure an adequate number of fire alarms for the size of your location are in place and that all are working.
  • Keep a clean office: get rid of excessive clutter, recycle unneeded papers, remove grease in kitchens, etc. A tidy and clean office would provide less fuel for a fire, which can potentially mean less damage.
  • Do not store furniture or equipment in front of electrical panels, as the power might need to be shut down in an emergency situation.
  • Store all chemicals correctly, in rooms with proper ventilation and away from any potential sources of fire (kitchen, machinery, smoking area, etc.). Check the labels and Material Safety Data Sheets to determine flammability and other risks.
  • Report any electrical hazards, such as equipment not working correctly or faulty wiring. Also practice proper electrical safety (e.g. don’t overload outlets with adaptors, don’t use electrical equipment with wet hands or near water, etc.)
  • Post emergency numbers and the office address next to all phones.
  • Have at least two escape routes, that are separate from one another, and practice drills with employees. Have an escape plan in place for any disabled employees or visitors.
  • Use the SERVPRO Ready Plan App to create an Emergency READY Profile containing critical facility information that can help speed up response time after fire or water damage occurs. Learn more about the app here.

SERVPRO is Here to Help

If you have experienced a fire at your business, SERVPRO of North Garland is here to help. Our highly trained professionals are quick to respond, and can be on location within a few hours to begin the restoration process. The faster restoration begins, the faster our customers can return to business. If you or your company has experienced a fire or water damage call us now at 972-496-2441, we’ll be there quickly to make it “Like it never even happened.”

Signs of Mold: How to Recognize the Symptoms of Mold in Your House

10/9/2017 (Permalink)

Mold Remediation Signs of Mold: How to Recognize the Symptoms of Mold in Your House Mold growth after water damage from Hurricane Harvey.

We are surrounded by mold spores unknowingly every day, but in the right conditions mold can quickly become a problem within our homes. Dealing with mold growth can be overwhelming and frustrating, especially because many people aren’t aware that they have a problem until it is excessive. Recognizing the signs of mold in your house and knowing how to prevent growth can save you time, energy, and money. 

First Signs of Mold - Trust Your Nose

Molds produce gases that have an earthy, musty odor. This odor is typically the first noticeable sign that there is a mold problem; however, for someone who has never encountered this smell it can be hard to identify. Many people compare the smell of mold to rotten wood or wet socks.

Typically, this odor is not one that will go away regardless of how many times you light candles, open windows, etc. People will often become “immune” to the smell of mold since they are living with it each day. If you suspect mold go outside for some fresh air before coming back into the house to try and identify any smells. Even if you are unsure that what you are smelling is mold pay attention to your nose. If your nose feels irritated, or if you are sneezing more often in a certain room, your body might be recognizing mold even if you are not.

Once you have recognized the smell of mold in your house, follow the scent until you find the point at which it is strongest. This is most likely the source of your problem. If you only notice the smell when your air conditioning turns on the growth could be occurring within your HVAC.

Visible Signs 

The first visible signs of mold may be just a few spots of discoloration on the wall or on the grout between tiles. While small spots like this may not seem too problematic, they show that the conditions in that area are perfect for mold growth and you may have a larger, unseen problem somewhere else.

There are many different types of household molds, and they can vary greatly in color. The most common colors of growths in houses are black, grey, and brown; however, mold can also be white, yellow, or even brighter colors such as blue or green. The only way to truly identify the species of mold in your house is for it to be tested by an industrial hygienist, color is not always indicative of the type of mold.

Mold can grow anywhere and on anything, as long as the conditions are conducive. If you see discolored spots in your home – on walls, floors, furniture, or even books - that are accompanied by other signs of mold, you might have a growth problem.

Certain Conditions Can Also Serve as Signs of Mold

The conditions that allow mold spores to thrive in a house can often serve as signs for growth that you might not be able to see or smell. In order to grow mold needs moisture. Knowing the history of your home, particularly pertaining to previous water damages, is vital when it comes to identifying the rooms in your home that may be displaying signs of mold. Some subtle symptoms of excessive moisture in your home that can lead to mold growth include:

  • Rust on pipes
  • Wallpaper or paint peeling
  • Warping wood
  • Condensation on walls or floors
  • A humidity level above 60% inside the home

At SERVPRO of North Garland our professionals have the training and equipment to remediate mold in your home or business, if you suspect a water damage or mold growth don’t hesitate to call us for 24-hour emergency services at 972-496-2441.

Call the Cleanup Team that is FASTER TO ANY SIZE DISASTER

7/24/2017 (Permalink)

There's no such thing as a small disaster - especially when the water you don't see contains bacteria or can cause mold, rot, and other unseen damage. Water damage can affect the value of your property. Before you get out the mop bucket and try to clean it yourself, consider how the damage can affect your property.

SERVPRO of North Garland Professionals know how disruptive water damage can be for you business. SERVPRO of North Garland Professionals are trained and equipped to manage the drying process. By utilizing the proper equipment and moisture measuring devices, your building will be quickly and thoroughly dried to industry standards, which will help prevent secondary water damages. With rapid response time and full line of water cleanup and restoration services, SERVPRO of North Garland Professionals can help you regain control quickly, by helping to ensure your facility and its contents are properly dried, deodorized, and protected.

Before you risk further damaging the value of your facility by attempting to clean the mess yourself, call SERVPRO of North Garland, your local water damage cleanup and restoration professionals, at 972-496-2441.

Be Prepared: Tsunamis

7/24/2017 (Permalink)

Did you know tsunamis can hit any U.S. Coast? While they are more likely to hit states on the Pacific coastline or in the Caribbean, it is good to know what to do if a tsunami does strike where you live, or even where you may vacation.

Ready.gov says "tsunamis, also known as seismic sea waves (mistakenly called "tidal waves"), are a series of enormous waves created by an underwater disturbance such as an earthquake, landslide, volcanic eruption, or meteorite." Areas within a mile of the coast and less than 25 feet above sea level have a greater risk of being hit. 

As with any emergency, be sure you have a plan. know the evacuation plan and move inland or to higher ground and avoid the beach. "The first wave may not be the last or the largest," according to the National Weather Service. 

After a tsunami, do not return to the affected area until officials deem it safe. While drowning is the most common hazard, there are many aftereffects such as flooding and contaminated drinking water.

For more information on preparing for a tsunami, visit ready.gov/tsunamis.

The Science of Drying

7/24/2017 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a few fans or two around the damaged area, you local SERVPRO, SERVPRO of North Garland, professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO of North Garland Professionals will:

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet material and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment. 

What exactly does it mean to help "speed up Mother Nature?" A wet building  can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air is, indeed, drier. 

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. 

SERVPRO of North Garland Professionals have the tools and equipment to help Mother Nature along, including equipment to hep dry hardwood floors, tough-to-reach spaces inside walls, and much more. SERVPRO of North Garland Professionals also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business. 

It's not only the equipment, but the technology too. SERVPRO has developed DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook Mobile, you have the ability to know exactly where your property is in the drying process. 

The bottom line? Your local SERVPRO, SERVPRO of North Garland, Professionals have the training and equipment to help make water damage "Like it never even happened."

Carbon Monoxide: A Silent Killer

7/24/2017 (Permalink)

You can't see or smell carbon monoxide, but at high levels, it can kill a person in minutes. Often called the silent killer, carbon monoxide, or CO, is an invisible, odorless, colorless gas, created when fuels, like gasoline, wood, coal, natural gas and propane burn incompletely. 

According to the Center for Disease Control and Prevention (CDC), each year more than 400 Americans die from unintentional CO poisoning. It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning. All people and animals are at risk for CO poisoning, with some groups - including unborn babies, infants, and people with chronic heart disease, anemia, or respiratory problems - being more susceptible to the effects of carbon monoxide. 

An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers, or idling cars left running in garages. 

Taking some basic, precautionary steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips, provided by the United States Fire Administration.

  • Have fuel-burning appliances, like oil and gas furnaces, gas or kerosene heaters, fire places and wood stoves inspected by a trained professional every year. 
  • open the damper for proper ventilation before using a fireplace. Never use your oven or stovetop to heat your home. 
  • Make sure all fuel-burning vented equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked. 
  • If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fueled engine or motor indoors, even it garage doors are open. Make sure the exhaust pipe of a running vehicle is not blocked with snow, ice , or other materials. 
  • Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris. 
  • Only use barbecue grills outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home or the garage, even if the doors are open.
  • Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents and other building openings to prevent exhaust fumes from entering the home. 

Benefits of Mitigation

6/2/2017 (Permalink)

SERVPRO of North Garland Professionals can save you from higher property damage costs!

1-4-8 Service Response Guidelines

SERVPRO’s 1-4-8 Service Response Guidelines help ensure timely communication and response. Quick and accurate response can minimize loss expenses from secondary damages.

  • 1. Within one hour from notice of loss, SERVPRO of North Garland Professionals will contact you to arrange for service.
  • 4. Within four hours of loss notification, SERVPRO of North Garland Professional will be on-site to start mitigation services (if necessary).
  • 8. Within 8 business hours, a verbal briefing of the scope of work will be communicated to the property manager or point of contact by a SERVPRO of North Garland Professional.

Restore Versus Replace - SERVPRO of North Garland Professionals strive to restore items to preloss condition. This helps lower mitigation and restoration costs while allowing treasured belongings to be salvaged when possible.

Pretesting - Through pretesting, SERVPRO of North Garland Professionals can determine the extent of the damage, treating only the affected area to reduce job costs, restoration expenses and business disruption.

Inventory Analysis - The Inventory Analysis helps clients and tenants keep records of items and belongings, making the claims process easier should a disaster occur.

Contents Claim Inventory Service - CCIS provides itemized room-by-room loss inventory, allowing clients, tenants, insurance agents and adjusters to document claim items and capture inventory items immediately.

Electronic File Documentation Complete with Loss Reports - Online access is available to all files, information and proof of results, allowing the information to be easily transferrable to various parties involved.

24/7 Call Center - Prompt work order handling and dispatch don’t have to wait for daylight. Utilizing SERVPRO’s 24/7 Call Center, emergency services can begin as soon as possible, helping minimize additional loss, downtime and expense.

Large Loss Capabilities – Catastrophic Loss Response Team - With hundreds of trained crews manned with thousands of pieces of commercial equipment and service vehicles, SERVPRO’s Large Loss Response Teams can initiate response to any sized loss in any part of the country within hours.

Professional Reassurance and Consistency - As leaders in cleanup and restoration, SERVPRO of North Garland Professionals strive to maintain a professional appearance in uniform, equipment, vehicles and cleaning methods to help convey “Green means clean!”

National Accounts Guidelines (for National Accounts Insurance Clients) - To assure to our clients they will receive consistent, professional service and performance across the country, the National Accounts Guidelines require completed job files, detailed communication and much more from SERVPRO of North Garland Professionals.

More than 1,700 Franchises located in North America - SERVPRO of North Garland Professionals are nearby, ready to respond quickly. The faster restoration begins, the quicker our customers can return to business.

Mold Mitigation Services

6/2/2017 (Permalink)

SERVPRO of North Garland Professionals can help provide a solution to your property’s mold damage needs.

Buildings with excessive moisture can be breeding grounds for mold growth. If your facility has experienced an ongoing moisture problem due to water intrusion, long-standing leaks, roof damage or from poor humidity control, it is important to be alert to the following factors:

  • The presence of visible mold.
  • Strong musty odors which may indicate mold is present.
  • Any evidence of past moisture problem that might indicate previous mold growth.
  • Excessive humidity.

Should mold be found within the facility, mold removal and remediation can help eliminate a potentially dangerous situation. SERVPRO of North Garland Professionals will arrive on-site alert for any visible signs of mold. Following industry standards for mold remediation, they will work to remove visible mold and reduce the potential for future mold growth.

Are your Ducts in Order?

6/1/2017 (Permalink)

Did you know, your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in your facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

A routine part of SERVPRO of North Garland Professional’s service is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO of North Garland Professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, SERVPRO of North Garland Professionals can often restore the HVAC system and ductwork to pre-damage condition.

If you have a fuel burning furnace, stove or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning, and be serviced before each heating season to protect against carbon monoxide poisoning.

The SERVPRO Duct Cleaning System is proven and cost efficient. Unlike the majority of duct cleaning services, SERVPRO of North Garland Professionals uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

  • The process begins by using patented equipment including a roto-scraper, which automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • Air if filtered through a HEPA filtration system, removing 99.97% of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.
  • As an option process, a sealant or coating product may be sprayed to address odor or microbial concerns.
  • Filters will either be cleaned or replaced to remove odor and dirt.

For more information on duct cleaning, or schedule an appointment, contact us, SERVPRO of North Garland, at 972-496-2441.

Mold, Biohazard, Crime Scene, and Vandalism Cleanup

6/1/2017 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO of North Garland Professionals also offer fast, reliable mold, biohazard, and crime scene cleanup and restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to property handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO of North Garland Professionals are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations.

Equipped with the necessary safely equipment and cleaning products, SERVPRO of North Garland Professionals help turn unsafe environments into clean, safe homes and offices.

SERVPRO of North Garland can help with the following issues:

  • Bloodborne Pathogens
    • Removal and disposal of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime or death. Technicians thoroughly clean, disinfect, and deodorize the structure.
  • Methamphetamine Labs
    • Many of the chemicals used in the production of illegal drugs, such a methamphetamine, are volatile and can leave harmful residue throughout a structure. SERVPRO of North Garland Professionals follow federal and state guidelines to properly clean all surfaces.
  • Crime Scene Residues
    • From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residue, our technicians can clean and restore your property and contents.
  • Arson and Vandalism
    • We are recognized as leaders at helping property owners recover quickly from fire and water damage. We also provide general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

State and local regulations vary. Contact us, SERVPRO of North Garland, at 972-496-2441, today for 24-hour emergency services.

Understanding the Behavior of Smoke

5/31/2017 (Permalink)

The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke – wet and dry. As a result, there are different types of soot residue after a fire, SERVPRO of North Garland Professionals are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, SERVPRO of North Garland Professionals will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows SERVPRO of North Garland to focus on saving your precious items.

SERVPRO of North Garland Professionals know smoke can penetrate various cavities within the structure, causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread. The following are additional facts you may not know about smoke.

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The types of smoke may greatly affect the restoration process.

Different Types of Smoke

Wet Smoke (Plastic and Rubber)

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke (Paper and Wood)

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue (Produced by evaporation of materials rather than from a fire)

Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Fuel Oil Soot (Furnace Puff Backs)

While “puff backs” can create havoc for homeowners, SERVPRO of North Garland Professionals can, in most cases, restore the contents and structure quickly.

Other Types (Tear gas, fingerprint powder and fire extinguisher residue)

Special loss situations require special care.

SERVPRO of North Garland Professionals are trained to handle even the toughest losses. If your home or business suffers fire or smoke damage, contact us, at 972-496-2441, to help make it “Like it never even happened.”

Celebrate Safely with a Recipe for Safety

5/31/2017 (Permalink)

Each holiday season, families gather to celebrate by preparing delicious feasts, but if you don’t practice safe cooking habits, your holiday could become hazardous very quickly. According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. It’s important to be alert to prevent cooking fires.

  • Be alert! If you are sleepy or have consumed alcohol don’t use the stove or stovetop.
  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
  • If you are simmering, baking or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire – oven mitts, wooden utensils, food packaging, towels or curtains – away from the stovetop.

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe.

  • Just get out! When you leave, close the door behind you to help contain the fire.
  • Call 911 or the local emergency number after you leave.
  • For an oven fire turn off the heat and keep the door closed.
  • If you try to fight the fire, be sure others are getting out and you have a clear way out.
  • Keep a lid nearby when you are cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave a pan covered until it is completely cooled.

SERVPRO of North Garland Professionals wish you a safe a happy holiday season.

Shocking Facts about Lightning

5/31/2017 (Permalink)

Lightning is one of the leading causes of weather-related fatalities. Though the odds of being struck by lightning in a given year are only 1 in 500,000, some factors can put you at greater risk for being struck. Here are a few lightning safety tips.

Be aware. Check the forecast before participating in outdoor activities. If it calls for thunderstorms, postpone your trip or activity, or make sure adequate safe shelter is available.

Go indoors. Remember the phrase, “When thunder roars, go indoors.” Find a safe, enclosed shelter when you hear thunder. Safe shelters include homes, offices, shopping centers, and hard-top vehicles with the windows rolled up.

Avoid windows, doors, porches, and concrete. Do not lie on concrete floors and avoid leaning on concrete walls. Lightning can travel through metal wires or bars in concrete walls or flooring.

Avoid water. Do not bathe, shower, wash dishes, or have any other contact with water during a thunderstorm because lightning can travel through a building’s plumbing.

Avoid electronic equipment. Do not use computers, laptops, game systems, washers, dryers, stoves, or anything connected to an electrical outlet. Lightning can travel through electrical systems, radio and television reception systems, and any metal wires or bars in concrete walls or flooring. Equips homes and offices with whole-house surge protectors to protect appliances.

Be Storm Smart, Be Storm Ready

5/31/2017 (Permalink)

Severe weather can happen anytime, anywhere. Each year, Americans cope with an average of the following intense storms:

  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,000 tornadoes
  • 2 landfalling deadly hurricanes

Approximately 98% of all presidentially declared disasters are weather-related, leading around 500 deaths per year and nearly $15 billion in damage. Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know Your Risk. The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take Action. Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an Example. Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same.

Build an Emergency Supply Kit

  • Water (1 gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents; copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

Contact SERVPRO of North Garland for more readiness tips and tools, including SERVPRO’s Emergency READY Profile (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster.

Understanding WEAs

5/31/2017 (Permalink)

Wireless Emergency Alerts (WEA) are emergency messages sent by authorized government alerting authorities through your mobile carrier. Government partners include local and state public safety agencies, FEMA, the FCC, the Department of Homeland Security, and the National Weather Service. Alerts received at the right time can help keep you safe during an emergency. With WEA, alerts can be sent to your mobile device when you may be in harm’s way, without need to download an app or subscribe to a service. WEA may share:

  • Extreme weather warnings.
  • Local emergencies requiring evacuation or immediate action.
  • AMBER Alerts.
  • Presidential Alerts during a national emergency.

A WEA will look like a text message. The WEA message will typically show the type and time of the alert, any action you should take, and the agency issuing the alert. The message will be no more than 90 characters.

Visit www.ctia.org/wea to learn more about Wireless Emergency Alerts, including how to determine if your mobile device is WEA-capable.

Tools to keep you Safe

5/31/2017 (Permalink)

One of the best precautions you can take is to purchase a good quality weather radio. A weather radio is designed to alert you to potentially dangerous weather situations, like an approaching tornado. It allows you to be warned ahead of storms, providing you time to seek shelter. A weather radio is the most reliable source for weather alerts.

Weather radios have made many advancements over the years and are very affordable. Most basic weather radios average around $30 and can be programmed to only alert you for the weather alerts you choose.

When shopping for a weather radio, look for the following key features.

  • Reviewable alerts (you can scroll through alerts and turn off the siren for alerts you do not wish to hear).
  • Specific Area Message Encoding (SAME) alert programming (alerts when specific counties are threatened, ensuring you only receive alerts for your county).
  • Ease of programming.

If you need help programming your weather radio, you can always contact your local National Weather Service Office or for additional information, including county codes for your state, visit the NOAA Weather Radio website at www.nws.noaa.gov/nwr.

Help at Your Fingertips

5/31/2017 (Permalink)

For a property owner, a disaster scenario involving fire or water damage can seem unthinkable and then suddenly become a reality. In the aftermath of a disaster, quick response time can help minimize property damage as well as inventory or content loss.

The SERVPRO READY Plan mobile application provides home and business owners with a quick and convenient way to call in SERVPRO of North Garland Professionals when disaster strikes.

The Ready Plan app is a free emergency preparedness tool offered by SERVPRO and can be downloaded on you Android, iPhone, or Blackberry.

The application allows both residential and commercial property owners and managers to create an Emergency READY Profile containing critical facility information that can help speed up response time after fire or water damage occurs. In addition to property details, the application tracks prior loss history, utility shut off locations, and key contacts; stores photos of the damage; and integrates local weather forecasts and more including the address and contact information for the user’s local SERVPRO Franchise Professionals.

Through the application, the user can quickly call their local SERVPRO Franchise Professional or submit an electronic “First Notice of Loss” to the SERVPRO National Call Center setting the wheels of recovery in motion. Rapid response from a disaster cleanup and restoration specialist can help the property owner evaluate options, start the insurance process and take the right steps from the beginning to bring the property back to normal, “Like it never even happened.”

The SERVPRO Ready Plan mobile app places a convenient preparedness tool right at your fingertips. Disasters are unpredictable and frequently strike without warning. That is why SERVPRO’s READY Plan mobile app is so valuable. In the confusion and panic that often surround a disaster, a property owner or manger can reach out for expert help right from the scene, using their cell phones.

For more information on the SERVPRO READY Plan mobile app and how it can help you be more prepared, contact SERVPRO of North Garland Professionals.

Smoke Alarms Save Lives

5/31/2017 (Permalink)

Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury in half.

The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house. Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met.

Smoke alarms work best when paired with a fire escape plan. A plan allows your family, employees or clients to escape quickly and safely in an emergency situation.

Review the following tips regarding smoke detectors installation and maintenance. For more on emergency preparedness, contact SERVPRO of North Garland at 972-496-2441.

  • Install smoke alarms on every level of the home, including the basement.
  • Smoke alarms should be installed away from kitchen to prevent false alarms. Generally, they should be at least 10 feet from a cooking appliance.
  • Test smoke alarms at least once a month using a test button.
  • Replace batteries in all smoke alarms at least once a year. If an alarm “chirps,” the battery is low and should be replaced right away.
  • Replace all smoke alarms when they are 10 years old.

The Mold Mitigation & Remediation Process

5/23/2017 (Permalink)

When there's a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately, SERVPRO of North Garland professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process. 

Call SERVPRO of North Garland

The mold cleanup and restoration process begins when you call us, SERVPRO of North Garland, at 972-496-2441. One of our representatives will ask a series of questions to help determine the necessary equipment, resources and personnel needed.

Inspection & Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water which can be hidden from plain view. 

Mold Containment

Various containment procedures will be places to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of North Garland technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold & Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth. 

Cleaning Contents & Belongings

SERVPRO of North Garland cleans your furniture, decorative items, curtains and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment. 

Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. 

SERVPRO of North Garland Professionals understand mold and mold growth and have the training and equipment to remediate mold in your home or business. 

Flooding can happen anywhere

5/22/2017 (Permalink)

Water Damage Flooding can happen anywhere Call the cleanup team that is faster to any size disaster.

According to the National Weather Service (NOAA). "Approximately 75% of all Presidential disaster declarations are associated with flooding." NOAA lists the most common flood hazards in the United States are:



  • Flash Flooding

  • River Flooding

  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems

  • Burn Scars/Debris Flows (Caused by Wildfires)

  • Ice/Debris Jams

  • Snowmelt

  • Dry Wash (Caused by heavy rainfall in dry areas)

  • Dam Breaks/Levee Failure


Just because you haven't experienced a flood doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the US, and commercial flood claims average more than $75,000 (NFIP).


When catastrophic water damage happens to you, SERVPRO of North Garland Professionals can help! They can help you prepare ahead of time with an Emergency Ready Profile (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible. 


SERVPRO of North Garland Professionals are ready to help make it "Like it never even happened."

Restoration Newsline

5/22/2017 (Permalink)

Commercial Restoration Newsline Call SERVPRO of North Garland for any cleanup and restoration services at 972-496-2441.

There is no disaster that hits home quite like a disaster to your property or business. When you have suffered a fire, water, or mold damage, you don't have time to waste searching for a company to fix your property. When disaster strikes, depend on SERVPRO of North Garland.

Whether the job is big or small, SERVPRO of North Garland will be there to help make it "Like it never even happened" so you can get back to your home or business and on with your life. 

In the issues of Restoration Newsline, you will find information on the steps to follow when a disaster hits. It also includes information on the mold and remediation process and what may take place if you are dealing with a mold loss as well as important information regarding extreme hear, and what you can do to prepare your property when the summer sun starts to scorch. 

If you're in need of cleanup and restoration services, call SERVPRO of North Garland at 972-496-2441.

Extreme Heat

5/22/2017 (Permalink)

As summer approaches, it is time to consider safety precautions for extreme heat in the coming months. Heat affects all people, but especially the young, elderly, sick and overweight. Urban area residents also have a greater chance of being affected than those who live in rural areas due to the heat island effect. 

According to the EPA, "the sun can heat dry, exposed urban surfaces, such as roofs an pavements, to temperatures 50-90 degrees F hotter than the air, while shaded or moist surfaces - often in more rural surroundings - remain close to air temperatures." These surface heat islands are strongest during the day when the sun is shining, while the atmospheric heat islands are more likely after sunset "due to the slow release of heat from urban infrastructure."

Whether you are in an urban or rural area, there are several things you can do to prepare for and prevent extreme heat from affecting you. If possible, stay indoors in air conditioning. Be sure to check on your pets who may be outdoors or bring them inside. Stay hydrated and limit alcohol and caffeine intake.

If you must go outside, wear loose-fitting, light-colored clothing, and be sure to apply sunscreen often. Pay attention to signs of heat exhaustion, which are heavy sweating; weakness; cold, pale, and clammy skin; nausea or vomiting; fainting, according to the Center for Disease Control and Prevention (CDC). Heat exhaustion can lead to heat stroke, which is life-threatening. Signs of heat stroke are a high body temperature (103+), rapid and strong pulse, and possible unconsciousness. If you think someone has heat stroke, call 911 immediately and move the person somewhere cool. Reduce body temperature with cool, wet cloths or a bath. Do not give a person with heat strokes fluids, and treat the situation as a serious medical emergency (CDC).

If you live in a humid climate, be aware of the heat index. The heat index factors in the humidity, which can make the temperature feel 15 degrees hotter.

Extreme heat is a serious danger. For more information on preparation and prevention, visit ready.gov or cdc.gov. 

Water Damage: What To Do and Not Do Until Help Arrives

2/8/2017 (Permalink)

Water Damage Water Damage: What To Do and Not Do Until Help Arrives We have specialized equipment for any disaster especially water damages. We will restore all your content and make it "Like it never even happened."

As you all might know, SERVPRO of North Garland is a cleanup and restoration company. We work on everything from water damages, such as a floods or water heater leaks, to biohazard cleanups, such as crime or sewage cleanups. 


We are that company you wish you never have to contact, but in case of an emergency, we are here to help. Here are a few Emergency Tips that will assist you in taking the proper action during a water damage until your SERVPRO professional arrives:


WATER DAMAGE FROM A CLEAN WATER


DO:



  • Shut off the source of water if possible or contact a qualified party to stop the water source.

  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electric shock.

  • Remove as much excess water as possible by moping or blotting.

  • Wipe excess water from wood furniture after removing lamps and tabletop items.

  • Remove and prop up wet upholstery cushions for even drying.

  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.

  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.

  • Use wooden clothespins to keep furniture skirting off damp floors.

  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.

  • Hand furs and leather goods to dry separately at room temperature.


DON'T:



  • Enter rooms with standing water where electrical shock hazards may exist.

  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.

  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.

  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.

  • Use your household vacuum cleaner to remove water, possible causing electrical shock or damage to the vacuum cleaner.

  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.

  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.


WATER DAMAGE FROM CONTAMINATED WATER


DO:



  • Avoid all contact with sewage and items contaminated by sewage.

  • Wash your hands thoroughly after contact with contaminated items.


DON"T:



  • Spread contaminated water by walking unnecessarily on damaged or wet areas.

  • Turn on the HVAC system if there is a possiblity of spreading contaminated air.

  • Use household fans to dry the structure and spread contaminants.

  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.


Please follow these DOs and DON"Ts to help reduce damage and increase the chances of a successful restoration. 

We are proud of our country!

10/17/2016 (Permalink)

Community We are proud of our country! New poles to fly our flag high.

With all the disrespect that has been going on towards our beautiful country, here at SERVPRO of Park Cities and North Garland we decided to honor our country by flying our flag proudly and high. 

God Bless America. 

What do you consider water damage?

10/4/2016 (Permalink)

Water Damage What do you consider water damage? At SERVPRO of N. Garland, we have the right equipment and highly trained team to do the job. Call us at 972-496-2441.

We are not talking about phone water damage because the whole world knows you put the phone in a bag covered in rice, the rice absorbs the moisture and your phone is almost as good as new (key word: almost). But we are talking about a large scale water loss like what comes after a flood.

Water damage can be so many things but you know if you have water damage if there is rooting of wood, growth (mold), rusting of steel, and delaminating of material such as plywood. For some folks, it is a minor water damage like a stain in the ceiling from water coming in after a rain, but for others it is a bit more catastrophic like with a flood where water comes in and there is no stopping it.

Other than a flood, there are more causes for water damage. There can be a broken dishwasher hose, or maybe a washing machine overflow. It could also be broken or leaking pipes or maybe a clogged toilet. All of these and more could be causes of water damage. I recommend checking all pipes, drains, toilets, and anything that has waterflow or access to water to avoid this loss.

But be careful when going to fix water damage on your own. There are three categories of water and one is safe for you to clean without professional help.

There is “Clean Water” which is water that comes from a broken water supply line and a tub or sink overflowing. This is safe to clean on your own. The second it “Grey Water” which is water that comes with some degree of chemicals and microorganisms that contaminate and can cause health problems if consumed in any way. This water can be coming from toilets overflowing, a sump pump failure and water discharge from a dishwasher or washing machine. The last category is called “Black Water” and this is the gross, unsanitary water that comes from sewages, rising waters from streams and rivers, and standing water. “Grey Water” if not properly cleaned up can become “Black Water.”

In sure there are other cleanup companies that can do all the work but I can tell you with certainty no one will make it look like it never even happened. SERVPRO of North Garland is at your service! If you have any questions or concerns about potential water damage in your home or business, give us a call at 972-496-2441 and we will gladly come out and figure out what you need. If you need our services, we will make sure it looks "Like it never even happened."

What is Black Mold?

10/4/2016 (Permalink)

Mold Remediation What is Black Mold? This is what Black Mold looks like. If you think you have it, call us.

Also knowns as Stachbotrys chartanum or Stachbotrys atra, is a species of toxic mold or fungus. This kind of mold survives and thrives off moisture areas. It appears dark greenish-black (sometimes gray) in color and no other mold looks the same. You might ask, well does it have an odor? Yes it does. It has a musty smell and if it is in one affected area, that area will smell the most but if it is in the air ducts, when the air is cycling through that is when you will smell it. You might also be wondering, well how does post help me in any way?

Wll September 29th is World Health Day according to Days of the Year and I want to bring to your attention the symptoms Black Mold causes for your safety. You know how it rained and some water came in through the walls and you have been putting off fixing it or calling someone to fix it? Well it is time to fix it. Like mentioned before, Mold grows and survives off moist areas and that drywall water damage is prime. Black Mold can causes serious problems in a person: respiratory distress, kidney discomfort, memory loss, excessive fatigue, immune system suppression and redness of the eyes, just to name a few.

After reading this you might be either scared and ready to fix any water damage you’ve been putting off, but slow down for a bit. Black Mold, if not contained properly, can cause bigger problems. If the affected area is in the bathroom and it is not contained and some black mold flies into the vents at home, now the whole house could be infected.

If you think you have Black Mold in your home or business, I recommend to call a professional mold remediation company to handle the problem. And as you know, SERVPRO of North Garland is certified to do this kind of job. If you have any questions or concerns about this topic, give us a call at 972-496-2441 and we will gladly help.

September 29th is World Health Day and we are concerned for everyone’s health. We want to make you aware of Black Mold for your safety.

Why Should Professionals cleanup Smoke damage from a fire

10/4/2016 (Permalink)

Fire Damage Why Should Professionals cleanup Smoke damage from a fire This is a fire damage we received a call on. See the Before and After tab for the results.

There’s a fire in a home, you call 911, the big red trucks with flashing lights start to appear. They do their job to contain the fire, the big flames that are rising more and more towards the sky. Once the flames are gone the real work begins: the cleaning part. The family enters the home and tries to figure out what is salvageable and what gets thrown away. But from this story, what has been done wrong?

What was wrong to do was the family trying to clean up the fire and smoke damage in their home. The damage to the house, of not cleaned correctly, can continue to spread to the areas not affected and cause more damage to the home and the family, especially if not cleaned on time. According to the IICRC, the Institute of Inspection Cleaning and Restoration Certification, it is crucial to have professionals clean up and restore after a fire. Professionals that are cleaning up the fire and smoke damage can stop it before it really becomes a major problem. The IICRC is an agency that ensures companies who claim they can restore areas affected by fire are properly trained and certified.

For example, SERVPRO of North Garland is trained and certified under the IICRC. And not just us but every single SERVPRO. Our highly trained specialist teams are certified and trained to work on fire and smoke damage.

If you know of someone or have been affected by a fire and smoke damage loss, give us a call at 972-496-2441 and we, SERVPRO of North Garland, will make it look "Like it never even happened."

How do I recover from Storm Damage?

10/4/2016 (Permalink)

Storm Damage How do I recover from Storm Damage? Call us, SERVPRO of North Garland, at 972-496-2441! We can help!

Imagine your house has been attacked by a huge storm. The strong winds broke windows, blew doors open, caused some roof destruction. The rain can now creep inside your home, the place where your family is, and can cause more damage. No one wants to imagine anything happening to their homes, especially their family, but in case of an emergency, we have to. We have to be prepared for whatever comes.

Here are some tips recommended by Cintas to minimize the results of storm damage on your home or business.

  1. Consider safety hazards.
    1. Watch out for loose debris. Know how to shut off the electricity in affected areas. Educate your employees and family on how to do this safely and correctly.
  2. Examine outside doors and windows.
    1. Outside doors and windows have easy access to the storm. Ensure the door handles and knobs as well as window locks are still working properly. This can help prevent more water entering and possible break ins.
  3. Disinfect contaminated surfaces.
    1. Remove all contaminated material when cleaning after a storm. Cleaning the contaminated areas will help not spread the infected areas to other surfaces.
  4. Restore plumbing and water line.
    1. After storm damage, specifically flooding, water lines can be clogged or cause them to backflow. By ensuring they are clear, it can limit the chance of closures and odor issues.

For some of these tips, oneself doesn’t have the experience to do all the work. You can contact your insurance agent and they can find contractors and cleanup crews to do the job. If by any chance you are not happy with who they have chosen, give us a call, SERVPRO of North Garland at 972-496-2441 and we will gladly do all the dirty work for you.

Hope these helped. These are just a few tips on how to recover from storm damage.

Help out your Neighbor!

10/4/2016 (Permalink)

Wednesday September 28 is National Good Neighbor Day! Here is a quote I came upon:

"The duty of helping one’s self in the highest sense involves the helping of one’s neighbor."

-Samuel Smiles

SERVPRO is here to not just help you but your neighbor as well. If you see that your neighbor is growing some mold, mention us and we are here to help. If they recently had smoke or fire damage, we are here to help. If you think they are too stubborn to find someone to help them clean their carpet, just give us a call! SERVPRO is here to help you help your neighbor. So on this day of September the 28th of 2016, be a good neighbor and help the neighbor by calling SErVPRO of North Garland at 972-496-2441 or visit our website at www.SERVPROnorthgarland.com.

Quick Tips from SERVPRO of North Garland to prevent Water Damage

10/4/2016 (Permalink)

Water Damage Quick Tips from SERVPRO of North Garland to prevent Water Damage We have the necessary equipment for any loss, especially water. Call us if you need us, 972-496-2441.

Remember last year, May 2015, when the whole month it rained and the DFW area was flooded? 2015 was the wettest year on record for the DFW area. In the entire year, we had 62.61 inches of rain; in just the month of May we had a new record high of 16.96 inches of rainfall! And now we are close to the end of 2016 and the rain doesn't seem to end. And all that water didn’t just disappear, oh no it went into our roads, parks, buildings and even into our homes with our families. Here are some tips to prevent water damage the next time mother nature decides to run out of tears.

To prevent water damage, follow these tips to avoid costly repairs:

#1. Ensure good drainage:

  • Clean your gutters.
  • Direct downspouts 5-10’ away from the house.
  • Slope your yard away from the foundation.

Your maintenance costs would be very little. Cleaning the gutters is a no-cost DIY project, but if you would like to hire someone to do the dirty works, the costs would be between $50-$250. To slope your yard away from foundation, there will have to be some additional top soil to create a slope.

If you were to put it off, the foundation could settle cracking the basement walls and the cost to stabilize would be around $15,000-$40,000.

#2. Test your sump pump:

  • Check your sump pump once a year.
  • Test more frequently during storm season.

To test your sump pump is free. But if you need a new one, including installation costs, would be around $150-$350.

If you were to put it off, the basement could flood, ruining everything you own including drywall and flooring. Some insurances don’t cover flooding and if you keep putting it off, you run the risk of mold and mildew which can turn into a very expensive problem very quickly.

#3. Fix water leaks:

  • Repair any noticeable dripping pipes.
  • Check for dark spots under pipes and on ceilings.
  • Repair any cracked caulking.
  • Inspect the roof for missing, loose, or damaged shingles.

Maintenance costs could be to contact a plumber would be $250 or for a roof repair a few hundred dollars to $1,000.

If you were to put it off, water drips will ruin the cabinets under the kitchen sink and run down the floor sheathing and joists underneath, so structural repairs plus new kitchen cabinets and flooring will be needed. If the roof rots, a new roof will need to be in place as well as repairs in the rooms directly beneath.

Following these three steps is a good start to preventing water damage. For some extra tips or in need of some repairs due to water damage, contact us, SERVPRO of North Garland at 972-496-2441.

Commercial Fire Restoration and Cleaning from SERVPRO of North Garland

10/4/2016 (Permalink)

Commercial Commercial Fire Restoration and Cleaning from SERVPRO of North Garland SERVPRO of North Garland are experts in Commercial Fire cleaning and deodorization. Call us at 972-496-2441 to get your business up and running again.

Commercial Smoke and Odor Cleaning

One of the major issues after a large scale fire (or a small one for that matter) is cleaning the contents and structure after the loss. This is done in order to eliminate the smoke odor that lingers on everything the smoke touches. On a recent commercial job SERVPRO of North Garland needed to clean a massive 55,000 sq ft facility after they experienced a fire. After considering all our available options; hand cleaning, sandblasting, and dry-ice blasting, we determined that dry-ice blasting would be the best decision given the requirements of this particular job.

What is Dry Ice Blasting (Cleaning)?

Dry ice blasting is known by several names: dry ice blasting, dry ice cleaning, CO2 blasting, dry ice dusting, and even environmentally sustainable cleaning. Dry ice blasting is an efficient and cost-effective way for industries to maximize production capability and quality. Dry ice blasting is similar to sand blasting, plastic bead blasting or soda blasting where media is accelerated in a pressurized air stream to impact a surface to be cleaned or prepared. But that's where the similarity ends.

Instead of using hard abrasive media to grind on a surface (and damage it), dry ice blasting uses soft dry ice, accelerated at supersonic speeds, and creates mini-explosions on the surface to lift the undesirable item off the underlying substrate. If you want to read all the technical details, see the How CO2 Blasting Works page.

Why Dry Ice Blasting?

  • is a non-abrasive, nonflammable and nonconductive cleaning method
  • is environmentally responsible and contains no secondary contaminants such as solvents or grit media
  • allows most items to be cleaned in place without time-consuming disassembly
  • can be used without damaging active electrical or mechanical parts or creating fire hazards
  • can be as gentle as dusting smoke damage from books or as aggressive as removing weld slag from tooling
  • can be used for many general cleaning applications

Dry ice blasting uses compressed air to accelerate frozen carbon dioxide (CO2) "dry ice" pellets to a high velocity. A compressed air supply of 80 PSI/50 CFM can be used in this process. Dry ice pellets can be made on-site or supplied. Pellets are made from food grade carbon dioxide that has been specifically approved by the FDA, EPA, and USDA.

Carbon dioxide is a non-poisonous, liquefied gas, which is both inexpensive and easily stored at work sites.

We are very experienced at using this and other types of processes in order to mitigate any malodors from any type of commercial loss. If you or your company have experienced any type of issue, give SERVPRO of North Garland a call at 972-496-2441.

Quick Tips from SERVPRO of North Garland on Preventing Mold Growth

10/4/2016 (Permalink)

Mold Remediation Quick Tips from SERVPRO of North Garland on Preventing Mold Growth Growth can occur in anyone's home. If you think you might have an issue, give us a call and we will be able to assist.

The rainy season has arrived, and with that the opportunity for mold growth presents itself. Due to this, we recommend that you call SERVPRO of North Garland at the first signs of any moisture or growth.  If you have discovered mold in your Dallas area home or office, we are here to help.

How mold gets into a house or building

Mold and fungal spores occur naturally outdoors, where fungi are the earth’s most important recyclers. Indoors, mold needs moisture to grow; it becomes a problem only where there is water damage, elevated and prolonged humidity, or dampness. Common sources in the Dallas area of excessive indoor moisture that can lead to mold problems include:

  • flooding from surface waters (i.e., overflowing rivers) or from severe storms;
  • roof leaks from damaged or missing roofing materials, blocked gutters;
  • storm-driven rain through window frames, exterior walls or door assemblies;
  • leaking pipes, sewer back-ups or overflows;
  • damp basements or crawl spaces due to a high water table or poorly managed rainwater drainage; and
  • condensation on cold surfaces.

How to prevent mold growth

The key to preventing and stopping indoor mold growth is to control excessive moisture and condensation. Keeping susceptible areas in the home clean and dry is critical. In general, mold will not grow indoors without water, dampness or excessive moisture.

Three main factors contribute to condensation of water on building surfaces:

  • Relative Humidity: Condensation occurs when the air is saturated with water and it cannot hold any more moisture. For example, steam generated from bathroom showers or from cooking can fill up the air with moisture, which will then condense into drops of water on cooler surfaces, such as mirrors and windows. Where possible, localized sources of humidity, such as clothes dryers, should be directly vented to the outdoors. To lower indoor humidity during warm, humid weather, air conditioners should be used.
  • Temperature: Warm air holds more moisture than cold air. Condensation occurs when warm humid air comes into contact with a cold surface and the moisture condenses into water. This can often be seen on single-pane windows, where water condenses and then runs down, causing the wood frames and sills to rot and the wall under the windows to blister.
  • Poor Ventilation: Indoor humidity can build up if there is not enough ventilation and exchange of indoor and outdoor air. Where there is little or no air movement, such as behind dressers and cabinets, surfaces can remain cooler than surrounding areas, which can lead to increased condensation and mold growth. It is recommended that the area is ventilated and the occupants use exhaust fans (vented to the outdoors) to remove moisture from high-humidity areas, particularly in bathrooms, kitchens, and laundry areas. Furniture should be moved slightly away from walls so that air can freely pass behind it. Air should be allowed to circulate between rooms and regularly ventilate to remove humid air. Fans should be used as needed.

Other things that can be done are to clean and repair gutters regularly, make sure the ground slopes down and away from the home’s foundation and keep air conditioner drip pans and drain lines clean. In addition, in air conditioned buildings in hot and humid climates, vinyl wall coverings on the interior sides of exterior walls should not be used, as these materials can trap moisture, resulting in mold growth underneath them.

In the case of floods or leaking pipes, any standing water should be promptly removed and water-damaged materials should either be dried out and cleaned, or removed and replaced. Porous materials that are wet for more than 48 hours are likely to produce mold growth and should be discarded. In instances where the water damage is extensive, it is recommended that you call SERVPRO of North Garland at 972-496-2441, so that we may assist you in preventing growth after a water damage, or remove the mold if it is already an issue.

SERVPRO of North Garland wants you to stay safe when severe storms stike

10/4/2016 (Permalink)

Storm Damage SERVPRO of North Garland wants you to stay safe when severe storms stike If your home is affected by severe weather, SERVPRO of North Garland is here to help. Call 972-496-2441.

Summer showers are the worst, especially when they're accompanied by lightning, hail, flooding, and tornadoes.  This end of summer has been a banner for all things storm related in Dallas and the surrounding areas, and SERVPRO of North Garland has been right in the thick of it, helping residents get back on their feet when disaster strikes.  

With that in mind, there are some things that you can do to prepare now to protect you and your loved ones during this severe weather season.  Check out this handy guide for Storm Safety and on Flood Safety from our Ready Rating Partners the Red Cross.

When Mother Nature pays a visit to the Lone Star State and in particular the Dallas, Park Cities and Garland areas, we're here to help.  If you or someone you know needs help, Give SERVPRO of North Garland a call at 972-496-2441.

North Garland Smoke and Soot Cleanup

10/4/2016 (Permalink)

Fire Damage North Garland Smoke and Soot Cleanup Smoke and soot damage can cause a pervasive odor in your Garland home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and Soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, leaking through the holes used for pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of smoke residue after a fire. Before restoration begins, SERVPRO of Park Cities / North Garland will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, oily. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises, therefore, smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and finishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – 214-522-3000

Rain is on the way for Dallas, SERVPRO of North Garland

10/4/2016 (Permalink)

Water Damage Rain is on the way for Dallas, SERVPRO of North Garland Even a little water can cause major damage if not cleaned properly, Call SERVPRO of North Garland, 972-496-2441 to make sure.

At SERVPRO of North Garland we realize a water damage restoration service is the kind of professional that no one wants to call, but when they are needed, it is important not to delay. Most Dallas homeowners know that moisture is often the enemy, capable of penetrating into just about any space, and taking advantage of every little crack and structural problem. No matter how moisture gets into the building, be it from rain (currently in our Dallas forecast), a burst pipe, or any other reason - the response should be the same. Bring in a certified firm like SERVPRO of North Garland as soon as possible to clean the home, dry it, and ensure there are no lingering health threats once the moisture is gone.

If water has entered the home through a contaminated source, never try to handle it on your own. Floods and sewage backflows contain a cocktail of deadly bacteria, viruses and fungi, and even momentary skin contact can leave a person seriously ill. SERVPRO of Park Cities, a certified water damage restoration service, not only has the tools to eliminate the moisture, they have the protective equipment to remain free from harm.

Our highly trained Dallas restoration technicians have a lot of technology at their disposal. These include powerful vacuums and pumping systems, high volume air movers, dehumidifiers, heat injectors, moisture meters, and a number of detergents formulated for destroying fungi and other microbial threats. While the technicians work on the building, disposing of compromised materials, and drying the rest, they will also destroy all mold and microbial colonies. This is the only way to ensure a home is safe to live, and a business safe to work in; any other cleaning method is a dangerous gamble.

Dallas Area Emergency READY Profile from SERVPRO of North Garland

10/4/2016 (Permalink)

General Dallas Area Emergency READY Profile from SERVPRO of North Garland Download the ERP app on your smartphone today! Go to ready.servpro.com to get started.

SERVPRO of North Garland utilizes the latest technology in order to expedite the mitigation process further increasing our value to our customers. The SERVPRO Ready Plan is a tool for property managers and owners, both residential and commercial. It allows for the creation of an Emergency READY Profile. By developing a SERVPRO Emergency READY Profile for your home or business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your home or business.

Preparation is the key to making it through any sized disaster, whether it is a large fire or area flood, or just a minor water leak.  Having an Emergency READY Plan may help minimize the time your business is inactive, and get you back in the building following a disaster.

SERVPRO of North Garland has restoration experts available 24 hours a day to get your business back up and running.  Our expertise includes restoration services for fire and water damage, including electronics restoration and document drying.  We are also your business’s best resource for mold mitigation and removal.  

Call your local SERVPRO of North Garland at 972-496-2441 to help with your Emergency READY Profile, and be “Ready for whatever happens” in 2016.

You can Download the Mobile ERP App for iPhone or Android by clicking the corresponding links.

Winter Weather Readiness

10/4/2016 (Permalink)

General Winter Weather Readiness Be prepared for the winter weather.

It’s getting to be that time of year again, where Winter Weather is going to start invading our daily life. Winter storms can range from a light snow over a few hours to a blizzard with blinding, wind-driven snow that lasts for several hours or more. Icy Conditions are typical within our area, and many winter storms are accompanied by dangerously low temperatures and sometimes by strong winds, icing, sleet and freezing rain.

One of the primary concerns is the winter weather's ability to knock out heat, power, and communications services to your home or office, sometimes for days at a time. Heavy snowfall and extreme cold can immobilize an entire region as was evident for last years February Storm that shut down DFW for days.

The National Weather Service refers to winter storms as the “Deceptive Killers” because most deaths are indirectly related to the storm. Instead, people die in traffic accidents on icy roads and of hypothermia from prolonged exposure to cold. So it’s extremely important to be prepared for winter weather before it strikes.

Over the next few weeks, we’ll be posting ideas and tips on how to prepare before weather hits, what to do once it’s here, and how to respond after the weather is over, so check back often!

BEFORE WINTER STORMS

To prepare for a winter storm you should do the following:

  •    Before winter approaches, add the following supplies to your emergency kit:

o   Rock salt, kitty litter, or more environmentally safe products to melt ice on walkways. Visit the Environmental Protection Agency for a complete list of recommended products.

o   Sand to improve traction.

o   Snow shovels and other snow removal equipment.

o   Sufficient heating fuel. You may become isolated in your home and regular fuel sources may be cut off. Store a good supply of dry, seasoned wood for your fireplace or wood-burning stove.

o   Adequate clothing and blankets to keep you warm.

  •    Make a Family Communications Plan. Your family may not be together when disaster strikes, so it is important to know how you will contact one another, how you will get back together and what you will do in case of an emergency.
  •    A NOAA Weather Radio broadcasts alerts and warnings directly from the NWS for all hazards. You may also sign up in advance to receive notifications from your local emergency services.
  •    Download FEMA’s Be Smart. Know Your Alerts and Warnings for a summary of notifications.
  •    Minimize travel. If travel is necessary, keep a disaster supplies kit in your vehicle.
  •    Bring pets/companion animals inside during winter weather. Move other animals or livestock to sheltered areas with non-frozen drinking water.

Check back soon for additional information!

Happy Thanksgiving

11/11/2015 (Permalink)

We at SERVPRO of North Garland would like to wish everyone a Happt Thanksgiving! 

 Thanksgiving is a day to enjoy football, food, friends and family.  Most importantly it is a day for us to give thanks for the people and blessings that fill our lives.  While Thanksgiving traditions vary between families, the turkey is the centerpiece of each and every home during the holiday.

 With that in mind, if you decide to deep-fry your turkey, keep your family and house safe this Thanksgiving with these safe cooking tips.

Always use a turkey fryer outside, away from buildings or other flammable materials

Never use it on wooden decks or in garages

 Make sure the fryer is on flat ground before using to reduce the chance of tipping

 Never leave the fryer alone.  Most units lack thermostats, meaning an unwatched fryer will continue to heat until it bursts into flames

 Keep children and pets away from the fryer, even after you're done cooking, since the oil can remain hot for hours

 Don't overfill the fryer

 Use well-insulated potholders or oven mitts when touching pot or lid handles.  It is also recommended to wear safety goggles to avoid splatter

 Only cook a completely thawed turkey and be careful with marinades.  Oil and water don't mix, water could make the oil spill over, creating a fire or explosion

 If a fire does start, never use water to extinguish it.  If the fire is manageable, use an all-purpose fire extinguisher. 

 If the fire grows, immediately call 9-1-1

Hit at home.

10/20/2014 (Permalink)

On 10/2/2014 our very own SERVPRO was hit with hail and high winds. The roof was blown off of our building, causing damage to our offices and warehouses. Our team pulled together. We worked to temporarily relocate or offices. And, our production staff worked quickly and efficently to get our warehouse repacked and stored away safely. It was definitely a change, dealing with our own water damage. Luckily, we know we what we are doing! Soon, we will be back in our offices. "Like it never even happened."

BIG thank you for helping us out!

  • SERVPRO of Lufkin/S. Nacogdoches County
  • SERVPRO of Pflugerville
  • SERVPRO of Rockwall/Rowlett

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