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Fire & Water - Cleanup & Restoration

Archived Blog Posts

North Texas Tornado Damage and North Garland

10/24/2019 (Permalink)

A home surrounded by rubble and destroyed from the Tornado. Many homes were affected by this recent storm damage. SERVPRO of North Garland is out offering their services to the community.

On October 20th 2019 tragedy struck the DFW metroplex in the form of tornadoes touching down in multiple cities. Some of the affected areas include, Richardson, Garland, Wylie, Dallas, and many others. The strongest of the tornadoes, classified as an EF-3 which had winds up to 140 mph, made it’s way through a densely populated area where many of the residents had heavy damage to or lost their property all together. The devastation to the homes and families is on a large scale but fortunately no deaths or missing persons have been reported.

Now what does this mean for Dallas residents? The clean up effort is well on the way with foundations such as the Red Cross setting up places to take donations. First responders were on the scene for the first 6 hours after the tornado making sure no one was trapped under collapsed rubble. Many families have had to relocate from their homes while insurance determines whether or not it is salvageable. SERVPRO of North Garland is partnering with home owners and insurance companies and going out and assessing the damage to these homes. We provide restoration services as well as clean ups for water damage and storm damage. We also help residents move out of their homes while also storing and cleaning their items until they are ready to be moved back into the home.

Times of tragedy can be heartbreaking. SERVPRO of North Garland, is here to take away some of that heartbreak. Give us a call at 972-496-2441.

Signs of internal water damage- North Garland

10/23/2019 (Permalink)

 A bathroom toilet surrounded by slightly discoloring tiles indicating water damage. Water damage can be subtle. It’s important to know the signs and catch it before its too late.

While it may seem like water damages should be easy to spot, many times their signs are subtle and hard to find. Water damages, particularly when they go unnoticed for a long period of time, can cause extensive damage to the structure of homes and they encourage mold growth. Early intervention can save you time and money. Here are some signs that you might have a water damage in your home:

Wall Stains – Water damages can leave yellow, brown, or copper colored marks on your walls or ceilings. Excessive moisture can also lead to peeling, cracking, or bubbling paint. If you see any of these in your home, you may have had a water damage in the past or may have one currently. Rust marks under sinks or on water heaters don’t necessarily mean you have a current leak issue, but they are areas that you will want to keep your eye on in the future.

Damage to Floors – Floor boards affected by water may be discolored, but more often will show texture changes. Warped floor boards have gaps between them and curl at the edges. Some boards may have a spongy, soft spot or sink down lower than normal. Water damaged floors may also buckle or expand.   

Water Bill – If you notice that your water bill has been higher than usual then you may have a leak somewhere in your home. A water meter check, either of the flow indicator or an actual reading, can help confirm any potential leaks.

Odor – A musty odor can indicate both mold and a water damage. Mold can grow within 24-48 hours when provided with a source of moisture, so if you see any signs of mold in your home there is a good chance you have had a water damage.

If you suspect a water damage in your home it is time to call in the SERVPRO of North Garland experts. Call us for 24-hour emergency services at 972-496-2441

Benefits of Mitigation

10/15/2019 (Permalink)

A SERVPRO ad featuring the services we offer to different commercial and residential spaces. SERVPRO is here 24 hrs a day 7 days a week. Give us a call to start mitigation services asap.

SERVPRO of North Garland Professionals can save you from higher property damage costs!

1-4-8 Service Response Guidelines

SERVPRO’s 1-4-8 Service Response Guidelines help ensure timely communication and response. Quick and accurate response can minimize loss expenses from secondary damages.

  • 1. Within one hour from notice of loss, SERVPRO of North Garland Professionals will contact you to arrange for service.
  • 4. Within four hours of loss notification, SERVPRO of North Garland Professional will be on-site to start mitigation services (if necessary).
  • 8. Within 8 business hours, a verbal briefing of the scope of work will be communicated to the property manager or point of contact by a SERVPRO of North Garland Professional.

Restore Versus Replace - SERVPRO of North Garland Professionals strive to restore items to preloss condition. This helps lower mitigation and restoration costs while allowing treasured belongings to be salvaged when possible.

Pretesting - Through pretesting, SERVPRO of North Garland Professionals can determine the extent of the damage, treating only the affected area to reduce job costs, restoration expenses and business disruption.

Inventory Analysis - The Inventory Analysis helps clients and tenants keep records of items and belongings, making the claims process easier should a disaster occur.

Contents Claim Inventory Service - CCIS provides itemized room-by-room loss inventory, allowing clients, tenants, insurance agents and adjusters to document claim items and capture inventory items immediately.

Electronic File Documentation Complete with Loss Reports - Online access is available to all files, information and proof of results, allowing the information to be easily transferrable to various parties involved.

24/7 Call Center - Prompt work order handling and dispatch don’t have to wait for daylight. Utilizing SERVPRO’s 24/7 Call Center, emergency services can begin as soon as possible, helping minimize additional loss, downtime and expense.

Large Loss Capabilities – Catastrophic Loss Response Team - With hundreds of trained crews manned with thousands of pieces of commercial equipment and service vehicles, SERVPRO’s Large Loss Response Teams can initiate response to any sized loss in any part of the country within hours.

Professional Reassurance and Consistency - As leaders in cleanup and restoration, SERVPRO of North Garland Professionals strive to maintain a professional appearance in uniform, equipment, vehicles and cleaning methods to help convey “Green means clean!”

National Accounts Guidelines (for National Accounts Insurance Clients) - To assure to our clients they will receive consistent, professional service and performance across the country, the National Accounts Guidelines require completed job files, detailed communication and much more from SERVPRO of North Garland Professionals.

More than 1,700 Franchises located in North America - SERVPRO of North Garland Professionals are nearby, ready to respond quickly. The faster restoration begins, the quicker our customers can return to business.

Tornado Safety in North Texas Tornado Alley.

10/13/2019 (Permalink)

Tornado touches down in the fields of a rural area. SERVPRO Urges Your to remain safe during these emergencies. Being prepared can minimize damages.

Since North Texas is located in "Tornado Alley" - an area of North America prone to tornadoes includes the states of Texas, Oklahoma, Kansas, Nebraska, and South Dakota - many of us that live here are used to dealing with the threats that tornadoes provide, but is our knowledge really up to scratch? Tornado season is typically around mid-March through June (although tornadoes can occur at anytime of the year), check out these tips to see if you know everything you need to know about staying safe during a tornado. 

  • You should NOT open windows during a tornado. It is a common myth that it equalizes the pressure in your house; however, it does not do anything other than cause you to spend precious time outside of your shelter area. Doors should also not be opened, as it makes it easier for dangerous debris to fly into the house. 
  • Always pick an interior room, on a ground floor, and without windows as a shelter. If it is an option try to be in a room close to the north or northwest side of your home as tornadoes approach from the southwest typically. Hide under a sturdy piece of furniture or in a bath tub within your shelter area. 
  • Tornadoes are most likely to occur between 3 PM and 9 PM, but can occur at anytime. 
  • A tornado watch means that the conditions are right for a tornado, while a warning means that a tornado has touched down or there is circulation in your area. You should seek shelter immediately if a warning is issued. 
  • Never seek shelter under an overpass if you are driving during a tornado situation. Try to get off of the road and into a building as soon as possible. Many tornadoes can easily move cars, so you could be blown out from under an overpass or it could collapse on top of you. 

If you experience any damage to your home or business during this storm season call SERVPRO of North Garland at 972-496-2441

Commercial Air Duct Cleaning- North Garland

10/13/2019 (Permalink)

Before and after photos of commercial air duct cleaning. Left side shows dust build up right side is duct after removal. Commercial Air Duct Cleanings save your home or place of business from unnecessary Pathogens Give SERVPRO of Park Cities a call for more info.

Cleaning air ducts in a commercial building may seem like an unimportant item to add to a long list of “building needs”; however, it is not something to ignore, even if your ducts do not seem to be experiencing any issues. If you own a commercial property in the North Garland; area, consider using SERVPRO of North Garland when it comes time to clean the air ducts in your building. There are many benefits to having air ducts routinely cleaned, here are just a few:

  • Decrease in dust reentering the system, which will cut down in cleaning and remove potential allergens from the environment.
  • Reduce the risk of mold in your ducts, which will help lower the amount of mold spores spreading throughout your property.
  • Remove any materials from previous pest infestations, and decrease the likelihood of any future infestations.
  • Longer HVAC lifespan and greater HVAC efficiency.
  • Better air quality for building occupants.

For more information regarding a duct cleaning service for your commercial property call  of North Garland at 972-496-2441

SERVPRO of North Garland National Fire Prevention Month.

10/8/2019 (Permalink)

Fire Fighters attempting to put out a fire in a two story home. SERVPRO promotes fire prevention and fire safety. When disasters happens give SERVPRO of North Garland a call.

We often think about fire safety in our own homes, but how many of us worry about fires while we are at work? October is National Fire Prevention month, so there is no better time than now to brush up on your fire safety knowledge in the office! Each year in the United States there are between 70,000-80,000 workplace fires, and the annual cost to businesses is over $2 billion. Companies that operate from a single location are particularly vulnerable when it comes to fire. Any building damage could temporarily stop business operations, costing a company time and money. In order to prevent employee injuries and damage to the workplace, it is extremely important for every organization to know fire prevention practices and to have an emergency plan in place. 

Safety Measures and Emergency Plans

Practicing the following safety measures, and preparing emergency plans, can greatly reduce the risks presented by fires at work:

  • Never block access to firefighting equipment (e.g. fire extinguisher), sprinkler heads, or fire exits with office furniture or other materials.
  • Assign designated smoking areas for employees in safe locations, away from any flammable chemicals or combustible materials. Employees should be sure to completely extinguish cigarettes before disposing of them, a bucket of sand or water can be useful for this.
  • Make sure an adequate number of fire alarms for the size of your location are in place and that all are working.
  • Keep a clean office: get rid of excessive clutter, recycle unneeded papers, remove grease in kitchens, etc. A tidy and clean office would provide less fuel for a fire, which can potentially mean less damage.
  • Do not store furniture or equipment in front of electrical panels, as the power might need to be shut down in an emergency situation.
  • Store all chemicals correctly, in rooms with proper ventilation and away from any potential sources of fire (kitchen, machinery, smoking area, etc.). Check the labels and Material Safety Data Sheets to determine flammability and other risks.
  • Report any electrical hazards, such as equipment not working correctly or faulty wiring. Also practice proper electrical safety (e.g. don’t overload outlets with adaptors, don’t use electrical equipment with wet hands or near water, etc.)
  • Post emergency numbers and the office address next to all phones.
  • Have at least two escape routes, that are separate from one another, and practice drills with employees. Have an escape plan in place for any disabled employees or visitors.
  • Use the SERVPRO Ready Plan App to create an Emergency READY Profile containing critical facility information that can help speed up response time after fire or water damage occurs. Learn more about the app here.

SERVPRO is Here to Help

If you have experienced a fire at your business, SERVPRO of North Garland is here to help. Our highly trained professionals are quick to respond, and can be on location within a few hours to begin the restoration process. The faster restoration begins, the faster our customers can return to business. If you or your company has experienced a fire or water damage call us now at 972-496-2441.

Record Breaking Storm in the Texas Region

10/8/2019 (Permalink)

In Humble, TX interstate 69 completely covered by floodwaters. The devastation of Hurricane Harvey left behind billions in damages to personal property.

In August 2017, Hurricane Harvey dumped an estimated 27 trillion gallons of water across Texas and Louisiana which caused damage to over 200,000 homes. The economic losses are upwards of $180 billion. Unfortunately, flooding is not something that only coastal cities have to deal with. Flooding can occur for a variety of reasons and at any time, so it is best to be knowledgeable and prepared in case a flooding event happens in your area. 

Stay Safe During a Flood with These Tips

  • Put the safety of you and your family members above all else. Items can be replaced, you cannot. Evacuate when necessary, stay with friends or in a shelter, and avoid entering flood waters whenever possible.
  • Prepare for potential flooding during a storm by creating an emergency kit, 
  • securing your home, moving all essential items to an upper level, disconnecting electrical equipment, and turning off utilities.
  • Do not walk through moving water that is more than 6 inches high. Half a foot of moving water is enough to make you fall. You should also not drive into flooded areas, as flood waters can rise quickly.
  • Do not enter any flooded areas before the electricity has been turned off, and do not attempt to use any electronic devices.
  • Even if flood waters appear clear they may be contaminated. During a flood the water can be a combination of river and lake water, rain, runoff, or even backed up sewers. Avoid ingesting any flood water at all costs and try to prevent skin contact, especially if you have any open wounds.
  • Avoid cross contaminating clean rooms by removing any items of clothing that may have come into contact with flood water prior to entering the undamaged rooms in your home.
  • If you do have to walk into water use rubber boots for any areas that are below knee level. They will protect you from contaminants and electric shocks. If possible, avoid walking through water that is above knee level unless you are wearing waders – chest high, water proof pants attached to rubber boots. Use rubber gloves when handling any items that have been contaminated by flood water.
  • Take pictures of the damage in your home, and share them with your insurance agent.
  • Avoid using the water supply until it has been deemed safe by your city. Boil if necessary.
  • Use your cell phone sparingly, and charge at every opportunity.
  1. “Do it yourself” cleaning after a water damage can be difficult to accomplish, especially if stores are closed or if they are sold out of equipment. Wet walls can take a long time to dry, particularly if the insulation has been soaked through, and mold can grow within 24 hours. In a flooding event you need professionals like the ones at SERVPRO of North Garland. Our employees have the knowledge and experience to quickly restore your home to make it “Like it never even happened.” If you experience a flood damage, call us at 972-496-2441.  

Extreme Heat in North Garland even in the fall.

10/3/2019 (Permalink)

A thermometer displaying high temperatures with a bright sun in the sky. Extreme heat can affect you and your home. In case of emergencies, SERVPRO of North Garland can assist with you home restoration needs.

Fall has just begun, but its important to remember that, North Garland still remains at risk of extreme heat  and very high temperatures. It’s not uncommon to have highs in the 95’s and above. 

According to the EPA, "the sun can heat dry, exposed urban surfaces, such as roofs an pavements, to temperatures 50-90 degrees F hotter than the air, while shaded or moist surfaces - often in more rural surroundings - remain close to air temperatures." These surface heat islands are strongest during the day when the sun is shining, while the atmospheric heat islands are more likely after sunset "due to the slow release of heat from urban infrastructure."

Whether you are in an urban or rural area, there are several things you can do to prepare for and prevent extreme heat from affecting you. If possible, stay indoors in air conditioning. Be sure to check on your pets who may be outdoors or bring them inside. Stay hydrated and limit alcohol and caffeine intake.

If you must go outside, wear loose-fitting, light-colored clothing, and be sure to apply sunscreen often. Pay attention to signs of heat exhaustion, which are heavy sweating; weakness; cold, pale, and clammy skin; nausea or vomiting; fainting, according to the Center for Disease Control and Prevention (CDC). Heat exhaustion can lead to heat stroke, which is life-threatening. Signs of heat stroke are a high body temperature (103+), rapid and strong pulse, and possible unconsciousness. If you think someone has heat stroke, call 911 immediately and move the person somewhere cool. Reduce body temperature with cool, wet cloths or a bath. Do not give a person with heat strokes fluids, and treat the situation as a serious medical emergency (CDC).

If you live in a humid climate, be aware of the heat index. The heat index factors in the humidity, which can make the temperature feel 15 degrees hotter.

Extreme heat is a serious danger. For more information on preparation and prevention, visit ready.gov or cdc.gov. 

In any case of extreme heat leading to fire damage in the home SERVPRO of North Garland can assist in mitigation and restoration. Give us a call at 972-496-2441

North Garland Professional Mold Removal

10/3/2019 (Permalink)

The ceiling of a commercial location suffering from mold damage next to their exit sign. Mold Damage is dangerous and should always be handled by the professionals. Let SERVPRO help you.

When there's a water intrusion, like a roof leak or a broken water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately, SERVPRO of Park Cities professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process. 

Step 1 - Call SERVPRO of Park Cities

The mold cleanup and restoration process begins when you call us, SERVPRO of North Garland, at 972-496-2991. One of our representatives will ask a series of questions to help determine the necessary equipment, resources and personnel needed.

Step 2 - Inspection & Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold grows best in dark, moist areas with a food source (drywall, wood, etc.), so the areas that promote growth in homes are often out of sight. 

Step 3 - Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Step 4 - Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO Of North Garland technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Step 5 - Removing Mold & Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth. 

Step 6 - Cleaning Contents & Belongings

SERVPRO of Park Cities cleans your furniture, decorative items, curtains and any other items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings. We are also able to remove odors and deodorize using fogging equipment. 

Step 7 - Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. 

SERVPRO of North Garland Professionals understand mold growth, and have the training and equipment to remediate mold in your home or business. Call us now if you suspect mold growth in your home at 972-496-2441.

Understanding Water Damage in North Garland.

10/2/2019 (Permalink)

Multiple Units of Air Movers which are primarily used as a part of water removal. 2 out of 3 times when you’re experiencing water damage you need professional assistance. Let SERVPRO of North Garland help you.

We are not talking about phone water damage because the whole world knows you put the phone in a bag covered in rice, the rice absorbs the moisture and your phone is almost as good as new (key word: almost). But we are talking about a large scale water loss like what comes after a flood.

Water damage can be so many things but you know if you have water damage if there is rooting of wood, growth (mold), rusting of steel, and delaminating of material such as plywood. For some folks, it is a minor water damage like a stain in the ceiling from water coming in after a rain, but for others it is a bit more catastrophic like with a flood where water comes in and there is no stopping it.

Other than a flood, there are more causes for water damage. There can be a broken dishwasher hose, or maybe a washing machine overflow. It could also be broken or leaking pipes or maybe a clogged toilet. All of these and more could be causes of water damage. I recommend checking all pipes, drains, toilets, and anything that has waterflow or access to water to avoid this loss.

But be careful when going to fix water damage on your own. There are three categories of water and one is safe for you to clean without professional help.

There is “Clean Water” which is water that comes from a broken water supply line and a tub or sink overflowing. This is safe to clean on your own. The second it “Grey Water” which is water that comes with some degree of chemicals and microorganisms that contaminate and can cause health problems if consumed in any way. This water can be coming from toilets overflowing, a sump pump failure and water discharge from a dishwasher or washing machine. The last category is called “Black Water” and this is the gross, unsanitary water that comes from sewages, rising waters from streams and rivers, and standing water. “Grey Water” if not properly cleaned up can become “Black Water.”

In sure there are other cleanup companies that can do all the work but I can tell you with certainty no one will make it look "Like it never even happened." SERVPRO of North Garland is at your service! If you have any questions or concerns about potential water damage in your home or business, give us a call at 972-496-2441 and we will gladly come out and figure out what you need. If you need our services, we will make sure it looks "Like it never even happened."

North Garland Fire Safety and Awareness

9/27/2019 (Permalink)

Firemen attempting to put out a kitchen fire. Safe practices when using the kitchen are always best, but in your worst case scenarios SERVPRO of North Garland is there.

According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. Follow these tips to create a safer cooking environment: 

  • Be alert! If you are tired or have consumed alcohol don’t use the oven or stove.
  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
  • If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire – oven mitts, wooden utensils, food packaging, towels or curtains – away from the stovetop.
  • Keep an easily accessible fire extinguisher somewhere in your kitchen. 

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe.

  • Just get out! When you leave, close the door behind you to help contain the fire.
  • Call 911 or the local emergency number after you leave.
  • For an oven fire turn off the heat and keep the door closed.
  • If you try to fight the fire, be sure others are getting out and you have a clear way out.
  • Keep a lid nearby when you are cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave a pan covered until it is completely cooled. Never add water to a grease fire!

If you have experienced a kitchen fire call the professionals at SERVPRO of North Garland at 972-496-2441.

Why it’s important to check your house after this recent storm in North Garland.

9/26/2019 (Permalink)

An average home in the rain. When the rain stops does mean the danger stops. Give SERVPRO a call to make sure your water is removed correction.

At SERVPRO of North Garland we realize a water damage restoration service is the kind of professional that no one wants to call, but when they are needed, it is important not to delay. Most Dallas homeowners know that moisture is often the enemy, capable of penetrating into just about any space, and taking advantage of every little crack and structural problem. No matter how moisture gets into the building, be it from rain (currently in our Dallas forecast), a burst pipe, or any other reason - the response should be the same. Bring in a certified firm like SERVPRO of North Garland as soon as possible to clean the home, dry it, and ensure there are no lingering health threats once the moisture is gone.

If water has entered the home through a contaminated source, never try to handle it on your own. Floods and sewage backflows contain a cocktail of deadly bacteria, viruses and fungi, and even momentary skin contact can leave a person seriously ill. SERVPRO of North Garland, a certified water damage restoration service, not only has the tools to eliminate the moisture, they have the protective equipment to remain free from harm.

Our highly trained restoration technicians have a lot of technology at their disposal. These include powerful vacuums and pumping systems, high volume air movers, dehumidifiers, heat injectors, moisture meters, and a number of detergents formulated for destroying fungi and other microbial threats. While the technicians work on the building, disposing of compromised materials, and drying the rest, they will also destroy all mold and microbial colonies. This is the only way to ensure a home is safe to live, and a business safe to work in; any other cleaning method is a dangerous gamble. To learn more feel free to contact us at ((972)-496-2441.

SERVPRO Joins the Garland Chamber of Commerce 35th Annual Golf Tournament.

9/24/2019 (Permalink)

The Servpro table is set up on a golf course under a white tent with games and raffle items. SERVPRO of North Garland getting involved in a local Golf Tournament.

This past Friday on 9/20/2019 SERVPRO of North Garland, as well as many other local businesses, participated in the 35th Annual Garland Chamber of Commerce Golf Tournament. The team had the opportunity to set up a tent, where we hosted games, and had giveaways which the players won by entering a raffle. The SERVPRO team networked with many of the two hundred and six players that competed in the tournament that day and we even entered a team with four of our own members.

The impact the tournament had on our community outreach was significant as it connected us to many other businesses as well as their employees. Many of the players who visited the SERVPRO of North Garland tent really enjoyed the snacks and refreshments that we offered with us hearing many times how we were their favorite stop of the day. The day ended with four happy raffle winners who took home golf themed gift baskets that were given away at the award ceremony. To learn more about us visit us at SERVPRO or give us a call at 972-496-2441.

SERVPRO Clean Up and Restoration

9/13/2019 (Permalink)

A SERVPRO ad depicting the different services we offer such as fire, water, mold, storm, and commercial clean up services. Give SERVPRO of North Garland a call at 972-496-2441

There is no disaster that hits home quite like a disaster to your property or business. When you have suffered a fire, water, or mold damage, you don't have time to waste searching for a company to fix your property. When disaster strikes, you can depend on SERVPRO of North Garland. Whether the job is big or small we will be there to help make it "Like it never even happened" so you can get your business up and running as soon as possible.

As a resource for commercial property managers, SERVPRO produces Restoration Newsline each month. In the issues of Restoration Newsline, you will find priceless information that can benefit you as a business owner. This includes suggestions on handling water and fire damages, advice regarding air quality, tips on dealing with the damage from difficult tenants, and much more. If you are interested in receiving a copy of Restoration Newsline each month, please call our office anytime. We have both physical and online copies available.

If you're in need of cleanup and restoration services, call SERVPRO of North Garland at 972-496-2441.

Professional Water Damage Clean Up in your North Garland Home.

9/10/2019 (Permalink)

fully furnished living area, with multiple commercial grade fans being used and drying tools. Professional water removal in the first 24-48 hours is very important in preventing the risk of further damage to your North Garland home.

The Case for Professional Water Removal in Your North Garland Home

When an appliance or plumbing line breaks in your North Garland home the amount of water threatening your property can be shocking. If the emergency happens when you are out of town or even away on a work day you can return to several inches to feet of standing water in the affected spaces. Facing the task of removing this amount of water with a wet household vacuum or a bucket and mop is a mistake. You need water moved out fast, and our highly-qualified crews can help.

The keys to efficient water removal in North Garland is commercial grade equipment and specially trained technicians. Water damage moves quickly from inconvenience to significant structural component deterioration if not removed fast. Water that lingers more than 24 to 48 hours also subjects your home to the risk of secondary damage such as mold growth. You need a partner during this crisis with experienced employees and state of the art water removal and drying tools.

SERVPRO crews arrive within hours in our signature green trucks loaded with the equipment needed to remove water, detect structural moisture levels, and dry out your home. Submersible pumps and truck-mounted water extractors do quick work of suctioning out large quantities of water. If the electricity in your home is unavailable temporarily for safety reasons, we forge ahead using generators on our vehicles. 

Our crews certify as moisture measurement experts through IICRC coursework. SERVPRO also uses thermal scanning devices to locate any hidden pockets of water that need release and extraction after the water loss. Determining the levels of excess water with meters and probes in building materials and fixtures informs our drying goals. We position air movers, heaters, and dehumidifiers to remove residual moisture, vital to restore the function of the building materials shaping and supporting your home.  

A final step in the water removal protocol is sanitation with an EPA registered disinfectant. SERVPRO treats the affected areas to inhibit any potential mold growth and to control malodors. Our full-service water removal and damage mitigation services get your property back “Like it never even happened.”

SERVPRO of North Garland is prepared for any water removal challenge with an industry-leading combination of skilled technicians and commercial grade equipment. Contact us at (972)-496-2441 for an immediate assessment to put this water crisis behind you.

A How To On Recovering From Storm Damage

9/10/2019 (Permalink)

roadway obstructions of large branches and leaves Let SERVPRO help you weather the storm.

Imagine your house has been attacked by a huge storm. The strong winds broke windows, blew doors open, caused some roof destruction. The rain can now creep inside your home, the place where your family is, and can cause more damage. No one wants to imagine anything happening to their homes, especially their family, but in case of an emergency, we have to. We have to be prepared for whatever comes.

Here are some tips recommended by Cintas to minimize the results of storm damage on your home or business.

  1. Consider safety hazards.
    1. Watch out for loose debris. Know how to shut off the electricity in affected areas. Educate your employees and family on how to do this safely and correctly.
  2. Examine outside doors and windows.
    1. Outside doors and windows have easy access to the storm. Ensure the door handles and knobs as well as window locks are still working properly. This can help prevent more water entering and possible break ins.
  3. Disinfect contaminated surfaces.
    1. Remove all contaminated material when cleaning after a storm. Cleaning the contaminated areas will help not spread the infected areas to other surfaces.
  4. Restore plumbing and water line.
    1. After storm damage, specifically flooding, water lines can be clogged or cause them to backflow. By ensuring they are clear, it can limit the chance of closures and odor issues.

For some of these tips, oneself doesn’t have the experience to do all the work. You can contact your insurance agent and they can find contractors and cleanup crews to do the job. If by any chance you are not happy with who they have chosen, give us a call, SERVPRO of North Garland at 972-496-2441 and we will gladly do all the dirty work for you.


Hope these helped. These are just a few tips on how to recover from storm damage.

What is Dry Ice Blasting?

9/10/2019 (Permalink)

male in white suite using a dry ice blasting machine Our SERVPRO professional are dedicated to your safe as well as their own.

SERVPRO of North Garland are experts in Commercial Fire cleaning and deodorization. Call us at 972-496-2441 to get your business up and running again!

Commercial Smoke and Odor Cleaning

One of the major issues after a large scale fire (or a small one for that matter) is cleaning the contents and structure after the loss. This is done in order to eliminate the smoke odor that lingers on everything the smoke touches. On a recent commercial job SERVPRO of North Garland needed to clean a massive 55,000 sq ft facility after they experienced a fire. After considering all our available options; hand cleaning, sandblasting, and dry-ice blasting, we determined that dry-ice blasting would be the best decision given the requirements of this particular job.

What is Dry Ice Blasting (Cleaning)?

Dry ice blasting is known by several names: dry ice blasting, dry ice cleaning, CO2 blasting, dry ice dusting, and even environmentally sustainable cleaning. Dry ice blasting is an efficient and cost-effective way for industries to maximize production capability and quality. Dry ice blasting is similar to sand blasting, plastic bead blasting or soda blasting where media is accelerated in a pressurized air stream to impact a surface to be cleaned or prepared. But that's where the similarity ends.

Instead of using hard abrasive media to grind on a surface (and damage it), dry ice blasting uses soft dry ice, accelerated at supersonic speeds, and creates mini-explosions on the surface to lift the undesirable item off the underlying substrate. If you want to read all the technical details, see the How CO2 Blasting Works page.

Why Dry Ice Blasting?

  • is a non-abrasive, nonflammable and nonconductive cleaning method

  • is environmentally responsible and contains no secondary contaminants such as solvents or grit media

  • allows most items to be cleaned in place without time-consuming disassembly

  • can be used without damaging active electrical or mechanical parts or creating fire hazards

  • can be as gentle as dusting smoke damage from books or as aggressive as removing weld slag from tooling

  • can be used for many general cleaning applications

Dry ice blasting uses compressed air to accelerate frozen carbon dioxide (CO2) "dry ice" pellets to a high velocity. A compressed air supply of 80 PSI/50 CFM can be used in this process. Dry ice pellets can be made on-site or supplied. Pellets are made from food grade carbon dioxide that has been specifically approved by the FDA, EPA, and USDA.

Carbon dioxide is a non-poisonous, liquefied gas, which is both inexpensive and easily stored at work sites.

 We are very experienced at using this and other types of processes in order to mitigate any malodors from any type of commercial loss. If you or your company have experienced any type of issue, give SERVPRO of North Garland a call at 972-496-2441

Let SERVPRO Serve You

9/10/2019 (Permalink)

A Servpro ad depicting 4 of the types of vehicles you use in our daily services. SERVPRO. We’re always here to serve.

Did you know, your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in your facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

A routine part of SERVPRO of North Garland Professional’s service is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO of North Garland Professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, SERVPRO of North Garland Professionals can often restore the HVAC system and ductwork to pre-damage condition.

If you have a fuel burning furnace, stove or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning, and be serviced before each heating season to protect against carbon monoxide poisoning.

The SERVPRO Duct Cleaning System is proven and cost efficient. Unlike the majority of duct cleaning services, SERVPRO of North Garland Professionals uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

  • The process begins by using patented equipment including a roto-scraper, which automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • Air if filtered through a HEPA filtration system, removing 99.97% of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.
  • As an option process, a sealant or coating product may be sprayed to address odor or microbial concerns.
  • Filters will either be cleaned or replaced to remove odor and dirt.

For more information on duct cleaning, or schedule an appointment, contact us, SERVPRO of North Garland, at 972-496-2441.

Fallen Trees in Your North Garland Home

9/10/2019 (Permalink)

The side of a home that a tree had fallen through. The window and ceiling are broken. Debris on the ground. The aftermath of a storm can be scary, Let SERVPRO of North Garland do everything we can to make it easier on you.

For as inviting as the natural light can be to your North Garland home, grand window layouts can also present potential threats when your home encounters one of the many severe storm systems expected throughout the year. When trees get pushed over or split due to excessive winds, lightning, or other damages, these significant additions to your property can find their way to the windows you have installed and break them out. As alarming as this situation might be, the flooding that can result from this exposed portion of your home can become even more threatening. 

There are many homes throughout the area and its smaller surrounding communities, so storm and flood damage in North Garland after a severe storm can affect many properties simultaneously. While there are many steps to recovering your home after substantial damages like this, you need a team of professionals that can arrive fast with the expertise to handle all phases of the job through its completion. Our SERVPRO team offers comprehensive support in flood damage situations to handle mitigation, assessments, reconstruction, and final restoration work that returns your damaged home to preloss condition.

Our professionals can arrive quickly with the equipment to begin extraction while our licensed contractors board up the areas broken out from the wind or falling trees. We can remove the tree or its limbs from against your home as well to further protect it from continued water damages. Once mitigation completes, our contacting division can step in immediately to repair and reconstruct damaged areas of your property.

The faster that our SERVPRO team can get notified of the situation the better able we are to protect your home against threats from flood effects. In the right circumstances, many of the saturated materials and affected areas can get fully restored without the need for further demolition and reconstruction.

It is essential to secure professional restoration services immediately when disasters like this strike, as you are rarely the only home in the area affected by the severe weather. Our SERVPRO of North Garland rapid response team can work to make flooding in your home “Like it never even happened.” Give us a call at (972)-496-2441.

Professional Fire Damage Clean Up- North Garland.

9/6/2019 (Permalink)

This image is of a kitchen area that caught fire. Once it was extinguished it left behind hazardous materials. Once the fire is out doesn’t mean you’re safe. Find out what damages the fire left behind before you begin restoration services.

The reasons why professional fire cleanup is crucial focus on safety and thorough remediation in North Garland as elsewhere. A seemingly minor fire quickly extinguished, might appear to need merely a slightly more intense than usual seasonal cleaning. Taking this perspective is risky, with the potential to expose your loved ones and the structure of your home to invisible yet severe progressive damage.

Significant Water Damage

Merely because it was introduced on purpose to mitigate fire damage in your North Garland home does not negate the hazards of water damage. Slips and falls, electrical shocks, and permanent harm to building materials are just some of the dangers of firefighting water incursion. Efficient water removal and structural drying are essential before or while soot and other debris are cleared. Our technicians hold multiple certifications from the Institute of Inspection, Cleaning and Restoration Certification (IICRC) and can move between tasks seamlessly.

Safety Concerns When Managing Toxic Residues

Regardless of the extent of the smoke and soot damage, cleaning is a hazardous endeavor. The chemicals, tar, and gasses produced by fire are toxic and abrasive. SERVPRO Fire and Smoke Restoration Technicians (FSRT) are highly-trained in appropriate strategies that clean fire residues efficiently while avoiding smearing and further damage to surfaces by sharp-edged soot particles. We match the type of soot with appropriate cleaners, tools, and methods based on research and experience, not trial and error. 

Specialized Professional Equipment

SERVPRO technicians don personal protective equipment (PPE) when evaluating and cleaning your home. We frequently contain the work area with heavy-duty plastic sheeting and by operating a negative pressure air scrubber. The pressure seals the partition and forces airborne contaminants through HEPA filters before exhausting outside.

Pack-Out Possibilities

The contents of your home suffer from smoke, smells, and soot, too. We offer a Contents Claim Inventory Service (CCIS) to document any items we remove for assessment, cleaning, deodorization, and other restorative procedures at our production facility. Our talented Contents Processing Technicians (CPT) employ a broad range of strategies to save personal possessions you feared ruined beyond repair.

SERVPRO of North Garland offers victims of fire damage a comprehensive array of professional mitigation and remediation services. Partner up with our skilled and certified team by scheduling an assessment at. (972)-496-2441

North Garland Fire Odor Removal. Sometimes it’s inside the walls.

9/6/2019 (Permalink)

This image depicts a home with heavy smoke damage as indicted by the amount of soot residue on the walls. SERVPRO can assist in removing the damage from outside as well as inside the walls. #Likeitneverhappened

Recovering from a fire disaster is a many-phase process in North Garland. Our highly-qualified fire mitigation team takes the process step by step, ensuring we miss nothing in our quest to make your fire crisis “Like it never even happened.” From water and chemical removal because of firefighting efforts to customized residue cleaning and charring restoration, we handle all necessary tasks safely and professionally.


Lingering smoke smells make the removal of fire odor in your North Garland home very important. No matter how untouched your dwelling looks after our team finishes surface cleaning and damage restoration, the unmistakable odor of the combusted building materials and contents brings back unpleasant and perhaps terrifying memories.

SERVPRO fire remediation crew members approach odor removal systematically, following protocols learned during Institute of Inspection, Cleaning, and Restoration Certification (IICRC) training. We start by removing the burned materials, including scraping down charred structural materials to undamaged layers. A thorough cleaning removes many of the odor-bearing residues. If a smell continues to emanate from a cleaned surface, we might consider sealing with appropriate professional products.

HVAC systems can spread and retain odor-bearing particles. If vents are open during the fire or fire residue cleaning efforts, the odors drift far from the fire site. At a minimum, filters need changing, and the system needs to be turned off for evaluation. SERVPRO experts inspect the ductwork to see if cleaning or sealing is indicated and make arrangements to complete that service.

Airborne soot particles and those that settle on surfaces and furnishings are tiny yet pack a pungency that must be addressed. SERVPRO crews prefer to use techniques and equipment that eliminate the odors rather than covering them with distracting perfumes. Thermal foggers recreate the conditions of the fire to disperse heated chemicals that attach to the granular bits and neutralize the smell. We also use hydroxyl generators or ozone machines as another way to attack the odor problem at a molecular level. Enzymatic products can help with organic soiling and smells.

Rely on the team at SERVPRO of North Garland to eliminate the smoky odors that might otherwise remain in your home even after fire remediation. Call us at (972)-496-2441 to get the process of odor abatement rolling.

Click here for more information about North Garland.

Storm Emergency Kit North Garland, be prepared!

9/6/2019 (Permalink)

This is photo depicts some of the items it is important to have in an emergency preparedness kit. Emergencies are unexpected and out our control. The only thing we can control is our preparedness.

Is your family prepared for a storm? Are you prepared to survive in your storm shelter, wherever it may be, for up to a week? While storm tracking equipment is much more advanced than it once was, it will unfortunately never be able to predict the future so it is up to us to be prepared for any potential disaster situation. A good way to do that is to have a storm emergency kit prepared and easily accessible. Here are some good items to include in your kit:

  • Non-perishable food (such as dried fruit or peanut butter)
  • Can opener
  • Trash bags and moist towelettes for sanitation reasons 
  • First aid kit with any necessary prescription medications 
  • Extra batteries
  • Matches in a waterproof container
  • Toothbrush, toothpaste, soap
  • Paper plates, plastic cups and utensils, paper towels
  • Water – at least a gallon per person, per day
  • Battery-powered or a hand-cranked radio
  • Sleeping bag or warm blanket for each person
  • Flashlights
  • Whistle 
  • Can opener (manual)
  • Local maps
  • Pet supplies
  • Baby supplies (formula, diapers)
  • Dust masks
  • Cellphone with charger and/or solar charger 
  • Books, games, and puzzles.

For more information about what you can do to recover from unexpected disaster please visit our website here or call us at 972-496-2441 .

SERVPRO, always here to help. 

Smoke and Soot damage in North Garland

9/5/2019 (Permalink)

This photo depicts a TV and a tv stand the surrounding areas covered in smoke and soot residue. The damage left behind from Fire and Smoke before beginning the restoration services.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and Soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, leaking through the holes used for pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of smoke residue after a fire. Before restoration begins, SERVPRO of North Garland will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, oily. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises, therefore, smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and finishes, extreme pungent odor. 

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?
Call Us Today – 972-496-2441

Our Biohazard Cleanup Services

2/14/2019 (Permalink)

Bio recovery refers to the cleanup and remediation of situations dealing with biological hazards. These types of events are ones that people hope they never have to deal with, but unfortunately crimes and trauma do happen and when they do SERVPRO of North Garland can help.

We have Certified Bio Recovery Technicians (CBRTs) on our staff, who have been specially trained in the cleanup of hazardous biological agents. Regardless of the scenario, our professionals are prepared to handle it. Any blood or other potentially infectious agents will be cleaned and disinfected, while any materials unable to be disinfected (particularly porous ones such as carpet) will be collected and disposed of in specific ways to prevent cross contamination. Using specialized equipment for disinfection and protection, along with their knowledge of blood borne pathogens and potential for cross-contamination, our CBRT certified SERVPRO professionals can guarantee a quick and safe cleanup of any biohazard situation you are dealing with.

Call SERVPRO of North Garland anytime at 972-496-2441 for all of your cleanup needs!

Common Water Leaks

2/1/2019 (Permalink)

Water leak coming through ceiling.

Dealing with leaks in your home can be both time consuming and costly. Knowing the typical places leaks are found can aid in taking preventative measures and possibly decrease your risk. Here are the most common water leak locations:

Bathtub or Shower Seal
While bathrooms are much better equipped at dealing with moisture than other rooms, there are many times an entire bathroom remodel is required due to a simple leak. One of the typical culprits for a bathroom water damage is a leaking tub or shower due to a faulty seal. The mass amounts of water that could potentially leak from a tub may produce mold growth in the floor or even down to the sub-floor, where it can grow unnoticed for a long and dangerous amount of time.

Toilet
A toilet can leak through its seal, similar to the bathtub and shower, but it can also leak internally. An internal leak will not cause damage to your home, but it may hurt your wallet when it comes time to pay your bill. A seal leak can go unnoticed for a long time around a toilet, due to their positioning in our bathrooms, and can lead to mold problems. Be on the lookout for both external and internal leaks!

Sink Pipes and Garbage Disposals
Pipes from our sink are typically located within visually appealing cabinets, but unfortunately these cabinets are often the worst type of material when it comes to leaks. Wood and particle board are great at absorbing moisture, and supply a great home and food source for mold. Since these pipes are out of sight, and usually out of mind, many leaks go unnoticed and can lead to large restoration projects. Regularly check these areas in order to prevent a smelly and frustrating disaster from happening in your cupboards.

Hot Water Heaters and Washing Machine Hoses
Age is the culprit behind these types of leaks, causing metal to rust out in heaters and cracks to occur in the hoses of washing machines. Do biannual checks (at least!) on both these areas, and replace whenever necessary, in order to prevent a flood from occurring within your home.

If you have experienced a water damage in your home, call SERVPRO of North Garland now at 972-496-2441.

Choose SERVPRO for All Your Cleanup Names

1/29/2019 (Permalink)

SERVPRO of North Garland is the first choice for fire and water restoration needs in North Garland, but there are many other services our professionals can perform to benefit both residential and commercial property owners.

Biohazard and Crime Cleanup

Exposure to harmful pathogens and chemicals can be extremely dangerous to human health. SERVPRO professionals have been specially trained in the cleanup, removal, and disposal of hazardous materials. Through the use of specialized safety equipment we can supply quick, dependable, and safe cleanup of a home or business.

Duct and HVAC Cleaning

Ventilation systems are often the biggest culprits when it comes to poor air quality. In order to ensure the highest possible air quality for your family or commercial property occupants SERVPRO professionals can completely clean out your vents and HVAC system, or simply provide consistent recommendations throughout the year on the state and care of your system.

Odor Removal and Deodorization

At SERVPRO we have received special training in dealing with offensive odors that are difficult to eliminate. When dealing with difficult odors typical masking or removal attempts may work for some time, but eventually will wear off. Often times professional equipment and training is the only way to find both the source and the most effective removal method.

Call SERVPRO Today

To schedule any of these services, or to hear about the others we offer, call SERVPRO of North Garland at 972-496-2441.

Call SERVPRO for Your Mold Needs

11/5/2018 (Permalink)

When mold growth occurs in a home there are certain signs that will alert you to its presence. If you notice any of these signs it is important to call the mold remediation experts at SERVPRO immediately. Time is of the essence when it comes to your home and mold, so the sooner the remediation process can begin the better. Here are some mold symptoms to look out for in your home:

1) A bad smell - odor is usually the first sign you may have a problem with mold growth somewhere in your home. While it can be hard to pin down exactly what the smell is, if there are any out of place smells in your home that will not go away mold is a possible cause.

2) A water leak - if you have recently experienced a water damage, no matter how small, your home is now at risk for mold. Mold requires certain conditions in order to flourish, and moisture is one of the key components to growth. If you notice the humidity is high in your home, if you notice paint peeling, or any discoloration on the wall or ceiling, you may have a leak somewhere. A leak is always a potential source for mold, so it is important to stop any leaks as soon as you notice them.

3) Discoloration - along with signifying a leak, wall and ceiling discoloration can also indicate mold growth. Mold can grow on most organic materials, so even discoloration on the grout between your tiles can serve as an alarm for mold.

If you suspect a water damage or mold in your home please call us anytime at 972-496-2441.

Restoration Process For A Toilet Backup

10/31/2018 (Permalink)

Nobody wants to have to deal with a water damage in their home or business, but this is especially true when that water damage is a result of a toilet backing up. When things in the bathroom go awry it can be overwhelming to figure out what your first step should be, but have no fear, SERVPRO is here to help. The following steps describe both what you should do in this situation, and what the restoration process looks like.

  • When a toilet starts to overflow, the best and first thing you can do to protect your home is to turn the water off.
  • Try to avoid the contaminated wet area as much as possible to prevent sewage from being tracked into any other rooms.
  • Call your insurance agent and SERVPRO to begin your restoration process as much as possible.
  • Highly trained SERVPRO professionals will tear out anything that may have been contaminated by the toilet water, including flooring, drywall, and ceilings.
  • Once all infected materials have been removed, our professional’s will disinfect the area. The disinfectant chosen depends on the job and the equipment needed to clean the space.
  • Finally, our crew will put in dehumidifiers and fans to remove any excess water that remains.

If you experience a water damage at your home, especially those that are created by a toilet or sewage backup call SERVPRO of North Garland anytime at 972-496-2441.                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                                       

Winter Fire Safety

10/29/2018 (Permalink)

Many people may not realize, but the risk for house fires increases dramatically during the winter months. As we spend more time indoors, particularly during the holidays, our activities put us at a higher risk. These activities include everything from decorating with lights, cooking, burning candles, and even heating our homes. Follow these winter activity tips to create a safer environment in your house this season:

  1. Place any heating device at least 3 feet away from anything combustible (paper, clothing, etc.)
  2. Don’t leave heaters on when you are home alone or while you sleep. They should never be unmonitored.
  3. Check cords for frays or breaks, and always turn off the heater if the cord or outlet begin to feel hot.
  4. Have chimneys inspected by a professional before use each year.
  5. Always make sure your smoke detectors are installed and working, but especially when you are going to be burning a fire.
  6. Keep any candles in sturdy containers that cannot be easily knocked over, and be sure to extinguish them before leaving the room.
  7. Be careful when using candles in decorations, make sure the flame isn’t too close to something that could ignite.
  8. Consider using battery operated candles to reduce your risk even further.
  9. Always unplug lights, or have them set up on a timer to automatically turn off.
  10. Keep trees away from heat vents and other heat sources.
  11. Make sure your tree stand can hold your tree securely, and that it can also hold about 3 days’ worth of water.

If you experience a fire at your home this winter call SERVPRO of North Garland anytime at 972-496-2441.

SERVPRO Services and Commercial Properties

10/26/2018 (Permalink)

SERVPRO is well known for the excellence service we provide across the country when disaster strikes. From floods to fires, hail storms and hurricanes, and everything in between, SERVPRO is always there and ready at a moments notice to spring into action and help anyone return their home or business back to normal. However, there are many other times, outside of disastrous situations, where SERVPRO of North Garland can be of service to your commercial property.

A clean work environment is vital to success in any business, and that’s where we come in. Along with our restoration services we also provide many beneficial deep cleaning services that can prolong the life of many aspects within a commercial property. Regular cleanings of both your carpets/floors and air duct systems can save you time and money. Especially when it comes to your HVAC system. We also provide general deep cleaning services, are specially trained in removing everything from difficult stains and bad smells to graffiti, and are licensed in biohazard cleanups.

For more information on our services please call us anytime at 972-496-2441.

Is Your Roof Storm Ready?

10/26/2018 (Permalink)

When it comes to our homes, and even commercial properties, our roofs are the first line of defense against storms. While spring is when severe storms are most likely to occur in North Texas, the long and cold rainy days we have during the winter often result in water damages when they penetrate through a roof that was not repaired after a heavy storm season earlier in the year.

In order to ensure your roof is ready for anything the weather may bring you should check for damage regularly. Missing shingles, signs of small leaks, or mold damage are some of the things you yourself can check for regularly, especially following a hard storm or consecutive bad weather days. If you suspect there may be any type of problem with your roof, you should call in roofing professionals that can give you a complete assessment. When the weather gets bad the last thing you want to worry about is whether or not your roof can hold up against a storm, so try to do regular inspections throughout the year and at least one professional assessment per year in order to protect your home.

If you have a water damage due to a roof leak at your home or business, call SERVPRO of North Garland anytime at 972-496-2441. Our team can be onsite quickly to begin the restoration process as soon as possible.

Quick Mold Facts

10/22/2018 (Permalink)

Mold spores are all around us always, but when presented with the right conditions mold can quickly turn into a disaster within your own home. That is why it pays to know as much about mold growth as possible. That way, if mold ever becomes an issue within your home you will recognize it quickly, and hopefully be able to put a stop to it before it causes extensive damage.

Mold Facts

  • There are over 10,000 species of mold.
  • Only about 5 species are commonly found in homes.
  • Mold’s purpose in our environment is to decompose organic matter, which is why mold loves growing in our homes (drywall, wood, fabric, insulation materials, etc.).
  • Mold growth can signal an unknown water damage.
  • Homeowner’s insurance may not cover mold damage, be sure to check in with your agent about what your policy covers before you have a mold problem.
  • Mold restoration damage in homes around the United States costs approximately 73 billion dollars a year.
  • Mold remediation services that we provide here at SERVPRO of North Garland are the only way to guarantee mold growth has been completely removed from your home.

If you suspect mold in your home call SERVPRO of North Garland now at 972-496-2441.

Act Fast for Water Damages

10/16/2018 (Permalink)

North Texas is expected to have an extremely wet and cold fall, and the last few days have been proving that prediction to be true. When an increase in the amount of rainfall is expected you can assume that there will also be a rise in water damages, especially when you add in possible low temperatures. Water heaters break, pipes burst, and rain causes some very unwanted flooding. If you experience a water damage in your home of business know that time is of the essence when it comes to the restoration process. Within just 24 hours mold can begin to grow, so ridding an area of moisture as soon as possible is vital in preventing further damage to your property.

  1. After noticing a water damage turn off the source to the water (if applicable).
  2. Call your insurance to submit a claim.
  3. Call SERVPRO of North Garland at 972-496-2441.

Acting sooner rather than later can save you time and money, so call SERVPRO of North Garland anytime for all of your restoration needs.  

Commercial Air Duct Cleaning Service

10/12/2018 (Permalink)

Cleaning air ducts in a commercial building may seem like an unimportant item to add to a long list of “building needs”; however, it is not something to ignore, even if your ducts do not seem to be experiencing any issues. If you own a commercial property in the North Garland area, consider using SERVPRO of North Garland when it comes time to clean the air ducts in your building. There are many benefits to having air ducts routinely cleaned, here are just a few:

  • Decrease in dust reentering the system, which will cut down in cleaning and remove potential allergens from the environment.
  • Reduce the risk of mold in your ducts, which will help lower the amount of mold spores spreading throughout your property.
  • Remove any materials from previous pest infestations, and decrease the likelihood of any future infestations.
  • Longer HVAC lifespan and greater HVAC efficiency.
  • Better air quality for building occupants.

For more information regarding a duct cleaning service for your commercial property call SERVPRO of North Garland at 972-496-2441.

SERVPRO Storm Services

10/7/2018 (Permalink)

Many SERVPRO crews flocked to North Carolina following Hurricane Florence to assist with the cleanup, including our own SERVPRO of North Garland professionals. Getting back to “normal” is a long process, especially for those who had their homes destroyed by flood waters. Unfortunately, this lengthy cleanup is often exacerbated by mold.

Mold requires a warm, moist environment to grow. The flood waters produced by hurricanes along with the high temperatures of hurricane season (June-November) provide the perfect climate for mold. Hurricane Florence produced an unprecedented amount of rainfall – damaging hundreds of thousands of homes. On top of dealing with water damage these home owners may also have to be concerned about hazardous mold growth.

If you ever experience a flood in your home, there are some steps you can take to protect both yourself and your home from mold.

  • Protect your mouth and nose with a N-95 respirator.
  • Wear gloves to tear out any drywall.
  • Use eye protection.
  • Open as many doors and windows as possible to encourage air flow before SERVPRO professionals can get to the scene.
  • Do not paint or caulk over any visible mold, it only hides the issue from view.
  • Throw away any items that cannot be saved.

The key to preventing mold from growing in your home is removing the moisture. SERVPRO crews will work as fast as possible to begin the drying process, and are prepared to handle any mold that may arise. If you experience a water damage in your house call SERVPRO of North Garland anytime at 972-496-2441.

Storm Damage Cleanup

7/23/2018 (Permalink)

While we typically consider storm season to be during the spring here in Texas, technically it is storm season all year round. Our high temperatures and tendency for drastic temperature changes overnight create the perfect environment for violent storms. Cleaning up after one of these storms can be frustrating and time consuming if you aren't sure where or how to start. SERVPRO is here to help whenever needed, but we have also compiled a list of tips that are useful for any home or business owner when it comes to storm cleanup: 

  1. Consider safety hazards.
    • Watch out for loose debris. Know how to shut off the electricity in affected areas. Educate your employees and family on how to do this safely and correctly.
  2. Examine outside doors and windows.
    • Outside doors and windows are exposed to any and every storm. Ensure all door handles and knobs as well as window locks are still working properly. This can help prevent more water from entering and deter possible break ins.
  3. Disinfect contaminated surfaces.
    • Remove all contaminated material when cleaning after a storm, particularly after a flood. Cleaning the contaminated areas helps to prevent the spread from infected areas to other surfaces.
  4. Restore plumbing and water line.
    • After storm damage, specifically flooding, water lines can be clogged or cause them to back flow. By ensuring they are clear, you can limit the chance of closures and odor issues.

For any and all of your cleanup needs after a water, mold, or fire damage call SERVPRO of North Garland at 972-496-2441. 

A/C Water Damages

7/23/2018 (Permalink)

With the temperatures reaching well over 100 degrees for the past week our air conditioners have been working over time in North Texas. If air conditioner units are not properly maintained then you may be at risk for a water damage, especially with the current temperatures. An air conditioning system can collect up to 10-20 gallons of water daily. If the system is not working properly, either due to a clog or a drain, the unit will produce too much water and potentially cause a water damage.  

Units are not typically in easily accessed place, so a water damage may be occurring unbeknownst to the owner. This can result in costly mold damage that can affect an entire home. Follow these tips to help maintain your unit and prevent water damages in your home:

  1. Consider having a professional air conditioning repair service to clean the condensation line at least once a year or every six months if the AC system is used on a year-round basis. 
  2. Make sure to change the air filter every month. By changing the air filter monthly, it gives you the opportunity to check whether there is excessive moisture collecting on the condensation line. 
  3. It is important to regularly check to see that water is indeed flowing from the opening of the condensation line directly to the drain as it was designed to do, especially during periods of very high humidity.

If you experience a water damage at your home or business call SERVPRO of North Garland at 972-496-2441.

Drying a Water Damage

7/23/2018 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its former condition. While your initial reaction may be to grab a few towels to mop up the mess and place a few fans or two around the damaged area, this can actually lead to secondary damages like mold. Our SERVPRO professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any of these secondary damages. If your business suffers a water damage, we will:

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet material and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment. 

What exactly does it mean to help "speed up Mother Nature?" A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air is, indeed, drier. 

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. 

SERVPRO of North Garland Professionals have the tools and equipment to help Mother Nature along, including equipment to hep dry hardwood floors, tough-to-reach spaces inside walls, and much more. We also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business. 

It's not only the equipment, but the technology too. SERVPRO has developed DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook Mobile, you have the ability to know exactly where your property is in the drying process. 

The bottom line? SERVPRO of North Garland Professionals have the training and equipment to help make water damage "Like it never even happened." Call us anytime at 972-496-2441!

Real Quotes from Real SERVPRO Customers

6/1/2018 (Permalink)

Dealing with any kind of property damage is extremely stressful, especially when mold is involved. At SERVPRO of North Garland we understand just how difficult every job we arrive at can be for our customers, so we strive to make the process as easy and stress free as possible. Our number one goal is to please our customers, no matter what the job is. Here are some quotes from real customers about the service they received from SERVPRO during their mold remediation: 

"SERVPRO were professional, timely, and met all our expectations. I have been involved with 8 church projects for construction, repair, and cleanup. SERVPRO was the best."

"I found SERVPRO to be an excellent company when we discovered some recent water damage and needed some mold remediation. They were very thorough and efficient in their work, and they kept me informed of what they were doing and the progress of the project. Shannon was great to work with and I would strongly recommend him and his company."

If you suspect mold growth in your home, call SERVPRO of North Garland anytime at 972-496-2441.

Dry Ice Blasting for Commercial Properties

5/31/2018 (Permalink)

Commercial Smoke and Odor Cleaning

One of the major issues after a large scale fire (or a small one for that matter) is cleaning the contents and structure after the loss. This is done in order to eliminate the smoke odor that lingers on everything the smoke touches. On a recent commercial job SERVPRO of North Garland needed to clean a massive 55,000 sq ft facility after they experienced a fire. After considering all our available options; hand cleaning, sandblasting, and dry-ice blasting, we determined that dry-ice blasting would be the best decision given the requirements of this particular job.

What is Dry Ice Blasting (Cleaning)?

Dry ice blasting is known by several names: dry ice blasting, dry ice cleaning, CO2 blasting, dry ice dusting, and even environmentally sustainable cleaning. Dry ice blasting is an efficient and cost-effective way for industries to maximize production capability and quality. Dry ice blasting is similar to sand blasting, plastic bead blasting or soda blasting where media is accelerated in a pressurized air stream to impact a surface to be cleaned or prepared. But that's where the similarity ends.

Instead of using hard abrasive media to grind on a surface (and damage it), dry ice blasting uses soft dry ice, accelerated at supersonic speeds, and creates mini-explosions on the surface to lift the undesirable item off the underlying substrate. If you want to read all the technical details, see the How CO2 Blasting Works page.

Why Dry Ice Blasting?

  • is a non-abrasive, nonflammable and nonconductive cleaning method
  • is environmentally responsible and contains no secondary contaminants such as solvents or grit media
  • allows most items to be cleaned in place without time-consuming disassembly
  • can be used without damaging active electrical or mechanical parts or creating fire hazards
  • can be as gentle as dusting smoke damage from books or as aggressive as removing weld slag from tooling
  • can be used for many general cleaning applications

Dry ice blasting uses compressed air to accelerate frozen carbon dioxide (CO2) "dry ice" pellets to a high velocity. A compressed air supply of 80 PSI/50 CFM can be used in this process. Dry ice pellets can be made on-site or supplied. Pellets are made from food grade carbon dioxide that has been specifically approved by the FDA, EPA, and USDA.

Carbon dioxide is a non-poisonous, liquefied gas, which is both inexpensive and easily stored at work sites.

We are very experienced at using this and other types of processes in order to mitigate any malodors from any type of commercial loss. If you or your company have experienced any type of issue, give SERVPRO of North Garland a call at 972-496-2441.

Preventing Mold - Controlling Humidity, Temperature, and Ventilation

5/31/2018 (Permalink)

The key to preventing and stopping indoor mold growth is to control excessive moisture and condensation. Keeping susceptible areas in the home clean and dry is critical. In general, mold will not grow indoors without water, dampness or excessive moisture.

Three main factors contribute to condensation of water on building surfaces:

  • Relative Humidity: Condensation occurs when the air is saturated with water and it cannot hold any more moisture. For example, steam generated from bathroom showers or from cooking can fill up the air with moisture, which will then condense into drops of water on cooler surfaces, such as mirrors and windows. Where possible, localized sources of humidity, such as clothes dryers, should be directly vented to the outdoors. To lower indoor humidity during warm, humid weather, air conditioners should be used.
  • Temperature: Warm air holds more moisture than cold air. Condensation occurs when warm humid air comes into contact with a cold surface and the moisture condenses into water. This can often be seen on single-pane windows, where water condenses and then runs down, causing the wood frames and sills to rot and the wall under the windows to blister.
  • Poor Ventilation: Indoor humidity can build up if there is not enough ventilation and exchange of indoor and outdoor air. Where there is little or no air movement, such as behind dressers and cabinets, surfaces can remain cooler than surrounding areas, which can lead to increased condensation and mold growth. It is recommended that the area is ventilated and the occupants use exhaust fans (vented to the outdoors) to remove moisture from high-humidity areas, particularly in bathrooms, kitchens, and laundry areas. Furniture should be moved slightly away from walls so that air can freely pass behind it. Air should be allowed to circulate between rooms and regularly ventilate to remove humid air. Fans should be used as needed.

Other things that can be done are to clean and repair gutters regularly, make sure the ground slopes down and away from the home’s foundation and keep air conditioner drip pans and drain lines clean. In addition, in air conditioned buildings in hot and humid climates, vinyl wall coverings on the interior sides of exterior walls should not be used, as these materials can trap moisture, resulting in mold growth underneath them.

In the case of floods or leaking pipes, any standing water should be promptly removed and water-damaged materials should either be dried out and cleaned, or removed and replaced. Porous materials that are wet for more than 48 hours are likely to produce mold growth and should be discarded. In instances where the water damage is extensive, it is recommended that you call SERVPRO of North Garland at 972-496-2441, so that we may assist you in preventing growth after a water damage, or remove the mold if it is already an issue.

Emergency Supply Kit

5/29/2018 (Permalink)

Severe weather can happen anytime, anywhere. In North Texas we are particularly prone to experiencing severe weather throughout every season. 

Approximately 98% of all disasters declared emergent by the president are weather-related, leading to around 500 deaths per year and nearly $15 billion in damage. Preparing an emergency supply kit can help keep you and your family safe if you're ever caught in an severe storm situation. 

Build an Emergency Supply Kit

  • Water (1 gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents; copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

Contact SERVPRO of North Garland for more readiness tips and tools, including SERVPRO’s Emergency READY Profile (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster.

Kitchen Fire Safety

5/29/2018 (Permalink)

Firefighters putting out a fire with a high pressure hose. Firefighters work to put out a house fire.

According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. Follow these tips to create a safer cooking environment: 

  • Be alert! If you are tired or have consumed alcohol don’t use the oven or stove.
  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
  • If you are simmering, baking, or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire – oven mitts, wooden utensils, food packaging, towels or curtains – away from the stovetop.
  • Keep an easily accessible fire extinguisher somewhere in your kitchen. 

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe.

  • Just get out! When you leave, close the door behind you to help contain the fire.
  • Call 911 or the local emergency number after you leave.
  • For an oven fire turn off the heat and keep the door closed.
  • If you try to fight the fire, be sure others are getting out and you have a clear way out.
  • Keep a lid nearby when you are cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave a pan covered until it is completely cooled. Never add water to a grease fire!

If you have experienced a kitchen fire call the professionals at SERVPRO of North Garland at 972-496-2441.

Speed Up Your Restoration Process

5/29/2018 (Permalink)

For a property owner, a fire or water damage can be disastrous. It not only results in property and inventory loss, but oftentimes it also means a temporary loss of business. When you're depending on that business for your own livelihood or your employees then you don't have months to spare during a long drawn out restoration process. 

In the aftermath of a disaster, quick response time can help minimize property damage as well as inventory or content loss. Here are some tips to help you be prepared for both a disaster and a quick turn around in the restoration process. 

1) Download the SERVPRO READY Plan App.

The SERVPRO Ready Plan mobile application provides home and business owners with a quick and convenient way to call in SERVPRO professionals when disaster strikes. The Ready Plan app is a free emergency preparedness tool offered by SERVPRO and  it can be downloaded on any smartphone. 

For more information on the SERVPRO READY Plan mobile app and how it can help you be more prepared, contact SERVPRO of North Garland professionals at 972-496-2441. Don't wait for a disaster to happen to download this app, do it today!

2) Call SERVPRO of North Garland 

Our professionals are highly trained and are prepared for any situation. They will be on scene within hours to assess and begin working to get your business back to normal. The sooner a SERVPRO professional is on the scene, the sooner your restoration process can begin. 

3) Call your insurance agent and start documenting damage and inventory.

Without risking your safety, try and document any areas or items that may have been affected in the disaster. This will help both the SERVPRO professionals - so they know what to target - and your insurance agent - so they can start preparing the claim. 

With help from SERVPRO of North Garland your business can be back up and running quickly. If you experience a water or fire damage, mold, or any other kind of disaster call us anytime on our 24-hour emergency phone line 972-496-2441. 

Tornado Knowledge

5/29/2018 (Permalink)

Tornado touching down. Tornado

Since North Texas is located in "Tornado Alley" - an area of North America prone to tornadoes includes the states of Texas, Oklahoma, Kansas, Nebraska, and South Dakota - many of us that live here are used to dealing with the threats that tornadoes provide, but is our knowledge really up to scratch? Since we are currently in the middle of tornado season, mid-March through June (although tornadoes can occur at anytime of the year), check out these tips to see if you know everything you need to know about staying safe during a tornado. 

  • You should NOT open windows during a tornado. It is a common myth that it equalizes the pressure in your house; however, it does not do anything other than cause you to spend precious time outside of your shelter area. Doors should also not be opened, as it makes it easier for dangerous debris to fly into the house. 
  • Always pick an interior room, on a ground floor, and without windows as a shelter. If it is an option try to be in a room close to the north or northwest side of your home as tornadoes approach from the southwest typically. Hide under a sturdy piece of furniture or in a bath tub within your shelter area. 
  • Tornadoes are most likely to occur between 3 PM and 9 PM, but can occur at anytime. 
  • A tornado watch means that the conditions are right for a tornado, while a warning means that a tornado has touched down or there is circulation in your area. You should seek shelter immediately if a warning is issued. 
  • Never seek shelter under an overpass if you are driving during a tornado situation. Try to get off of the road and into a building as soon as possible. Many tornadoes can easily move cars, so you could be blown out from under an overpass or it could collapse on top of you. 

If you experience any damage to your home or business during this storm season call SERVPRO of North Garland at 972-496-2441.

Preventing Grill Fires

5/29/2018 (Permalink)

As we get further into summer more and more people will be lighting up their grills family gatherings and holidays. While it may not seem like an outdoor grill would pose much of a risk to your home, without the proper safety precautions a barbecue can cause extensive fire and smoke damage to your home. The following tips can help you reduce the risk of a grill fire at your home this summer:

  • Inspect the propane tank for holes or loose hoses before using. Periodically check the hose for holes by submerging it in soapy water. If any bubbles form the hose should be replaced.
  • Keep the grill at a safe distance from the home and any flammable items. Never grill under any kind of overhang like a garage or a porch. 
  • Always keep a fire extinguisher in an easily accessible location not too far from the grilling area. 
  • Never leave a lit grill unattended, especially around children or animals that could easily knock it over.
  • Use tools with long handles to keep a safe distance from the flame, and avoid wearing any clothing items that may easily catch fire (i.e. long, baggy sleeves)
  • Always clean a grill after use, while its still hot, with a wire brush to avoid accumulations of fatty, greasy materials. Periodically check and empty any trays below the grill that may collect grease. 
  • If you use lighter fluid to light a charcoal grill, only use charcoal starter fluid. Never add the fluid to a flame, add it before lighting the grill. 

If you experience any fire or smoke damage this summer call SERVPRO of North Garland anytime at 972-496-2441.

Types of Smoke

5/29/2018 (Permalink)

The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke – wet and dry. Before restoration begins, SERVPRO of North Garland Professionals will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows us to focus on saving your precious items.

Different Types of Smoke

Wet Smoke (Plastic and Rubber)

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke (Paper and Wood)

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue (Produced by evaporation of materials rather than from a fire)

Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Fuel Oil Soot (Furnace Puff Backs)

While “puff backs” can create havoc for homeowners, SERVPRO professionals can, in most cases, restore the contents and structure quickly.

Other Types (Tear gas, fingerprint powder and fire extinguisher residue)

Special loss situations require special care.

SERVPRO of North Garland Professionals are trained to handle even the toughest losses. If your home or business suffers fire or smoke damage, contact us, at 972-496-2441, to help make it “Like it never even happened.”

Storm Emergency Kit

5/29/2018 (Permalink)

Is your family prepared for a storm? Are you prepared to survive in your storm shelter, wherever it may be, for up to a week? While storm tracking equipment is much more advanced than it once was, it will unfortunately never be able to predict the future so it is up to us to be prepared for any potential disaster situation. A good way to do that is to have a storm emergency kit prepared and easily accessible. Here are some good items to include in your kit:

  • Non-perishable food (such as dried fruit or peanut butter)
  • Can opener
  • Trash bags and moist towelettes for sanitation reasons 
  • First aid kit with any necessary prescription medications 
  • Extra batteries
  • Matches in a waterproof container
  • Toothbrush, toothpaste, soap
  • Paper plates, plastic cups and utensils, paper towels
  • Water – at least a gallon per person, per day
  • Battery-powered or a hand-cranked radio
  • Sleeping bag or warm blanket for each person
  • Flashlights
  • Whistle 
  • Can opener (manual)
  • Local maps
  • Pet supplies
  • Baby supplies (formula, diapers)
  • Dust masks
  • Cellphone with charger and/or solar charger 
  • Books, games, and puzzles.

Mold Remediation Steps

5/21/2018 (Permalink)

Mold growing on a textured ceiling. Mold in ceiling tiles.

When there's a water intrusion, like a roof leak or a broken water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately, SERVPRO of North Garland professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process. 

Step 1 - Call SERVPRO of North Garland

The mold cleanup and restoration process begins when you call us, SERVPRO of North Garland, at 972-496-2441. One of our representatives will ask a series of questions to help determine the necessary equipment, resources and personnel needed.

Step 2 - Inspection & Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold grows best in dark, moist areas with a food source (drywall, wood, etc.), so the areas that promote growth in homes are often out of sight. 

Step 3 - Mold Containment

Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Step 4 - Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of North Garland technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Step 5 - Removing Mold & Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth. 

Step 6 - Cleaning Contents & Belongings

SERVPRO of North Garland cleans your furniture, decorative items, curtains and any other items affected by mold. We use a variety of cleaning techniques to clean and sanitize your belongings. We are also able to remove odors and deodorize using fogging equipment. 

Step 7 - Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. 

SERVPRO of North Garland Professionals understand mold growth, and have the training and equipment to remediate mold in your home or business. Call us now if you suspect mold growth in your home at 972-496-2441.

Heat Safety For You & Your Home

5/1/2018 (Permalink)

As summer approaches, it is time to consider precautions for the extreme Texas heat we are sure to experience in the coming months. On top of being a concern for safety, heat can also cause severe damage to homes in a variety of ways. Urban area residents have a greater chance of being affected than those who live in rural areas due to the heat island effect – increased temperatures in highly populated areas due to large amounts of concrete. To be better prepared for the impact of heat on both your health and your home read the following information:

Protecting Yourself

Whether you are in an urban or rural area, there are several things you can do to prepare for and prevent extreme heat from affecting you. If possible, stay indoors in air conditioning. Be sure to check on your pets who may be outdoors or bring them inside. Stay hydrated and limit alcohol and caffeine intake.

If you must go outside, wear loose-fitting, light-colored clothing, and be sure to apply sunscreen often. Pay attention to signs of heat exhaustion, which are heavy sweating; weakness; cold, pale, and clammy skin; nausea or vomiting; fainting, according to the Center for Disease Control and Prevention (CDC). Heat exhaustion can lead to heat stroke, which is life-threatening. Signs of heat stroke are a high body temperature (103+), rapid and strong pulse, and possible unconsciousness. If you think someone has heat stroke, call 911 immediately and move the person somewhere cool. Reduce body temperature with cool, wet cloths, or a bath. Do not give a person with heat strokes fluids, and treat the situation as a serious medical emergency (CDC).

Protecting Your Home

In a place like Dallas roof damage can be expected. We have heavy hail storms that are not kind to the roofing on our homes; however, many people don’t realize that it is the months of high temperatures we experience that wear our roofs down quickly. Heat can shrink shingles, causing nails to pop and those shingles to lift. Rafters and joists may start to expand which leads to sealant stretching and breaking. Even the heat rising within your home into your attic can result in blistered and cracked shingles.

These things are bad news for your home as we obviously rely on the roof to protect it from all types of weather, particularly the down pours from summer storms. To try and decrease the impact of the heat this summer on your own roof you can install an attic fan, more insulation, or even ridge vents to attempt to alleviate some of the damage. Professional roofers can assess the damage on your roof, and give you further suggestions on maintaining it.

Extreme Heat

Extreme heat is a serious concern for both the safety of humans and homes. If you experience any damage to your home due to a damaged roof, call SERVPRO of North Garland right away to get your home back to normal as quickly as possible. Call us anytime at 972-496-2441.

SERVPRO Resource for Property Owners

5/1/2018 (Permalink)

There is no disaster that hits home quite like a disaster to your property or business. When you have suffered a fire, water, or mold damage, you don't have time to waste searching for a company to fix your property. When disaster strikes, you can depend on SERVPRO of North Garland. Whether the job is big or small we will be there to help make it "Like it never even happened" so you can get your business up and running as soon as possible.

As a resource for commercial property managers, SERVPRO produces Restoration Newsline each month. In the issues of Restoration Newsline, you will find priceless information that can benefit you as a business owner. This includes suggestions on handling water and fire damages, advice regarding air quality, tips on dealing with the damage from difficult tenants, and much more. If you are interested in receiving a copy of Restoration Newsline each month, please call our office anytime. We have both physical and online copies available.

If you're in need of cleanup and restoration services, call SERVPRO of North Garland at 972-496-2441.

What To Do After a Fire: Dealing With the Damage

3/20/2018 (Permalink)

From the first call to 911 to calling in a remediation team, dealing with a fire is extremely overwhelming and stressful. After the fire has been put out it can be hard to know what your next steps should be, so here are a few tips on what you can do to get your life and home back to normal as quick as possible. 

1. Call in your local SERVPRO remediation specialists. A fire can result in multiple types of damage to your home or business, including water, so call in the professionals who have years of experience in all realms of restoration. 

2. Call your insurance agent in order to get your insurance claim rolling, and to find out important information such as coverage provisions, emergency housing options, etc. If you are a tenant, call your landlord so that they know to get in touch with their insurance agent.

3. Do not enter the home until a fire fighter has assured it is safe for you to do so. Once inside try to limit your movement around the home so soot particles are not spread or embedded. Also avoid touching anything to avoid soiling previously clean areas. 

4. Carefully move any undamaged items that are at risk in the effected area (i.e. television at risk for water damage) to a safe zone if possible.  

Our SERVPRO professionals will be onsite within just a couple of hours after a call to begin the cleanup. We work with insurance agents to ensure that people get their homes or businesses back to normal as quickly as possible. If you experience a fire, do not hesitate to call SERVPRO of North Garland at 972-496-2441 anytime of the day or night. 

Preparing Your Pipes

2/1/2018 (Permalink)

Pipes on an outdoor wall with additional insulation to prevent them from freezing.

Quick Tips for Preventing Frozen Pipes

Living in North Texas, we don’t have to deal with the months of freezing temperatures that are typical in the northern parts of the country; however, we unfortunately still deal with frozen pipes on a regular basis. Homes in warmer climates tend to lack the insulation that is the standard in places with frigid winter temperatures, so whenever we experience freezing weather pipes are quickly frozen if precautions have not been taken. Frozen pipes are inconvenient and problematic. Along with preventing water flow into your home, they regularly burst and cause costly damages. Be better prepared for the next arctic blast by following these frozen pipe prevention tips:

  • Keep faucets dripping to relieve pressure and prevent the pipes from freezing. Particularly important over night when your plumbing system is not being used frequently and the temperature is dropping.
  • Disconnect hoses on outdoor faucets and use faucet covers to prevent them from freezing.
  • Seal any leaks that might be allowing cold air inside your house, especially in areas that are close to pipes.
  • If you have some particularly vulnerable pipes you can use heat tape. Heat tape and heat cables are electrically powered heat sources that you wrap around pipes that are at risk for freezing. Like using any other type of heater, they will need to be monitored to ensure their safe use.
  • Try to keep your house at a constant temperature all day and night. Many people turn down thermostats when they go to bed, but night time is when your pipes are most likely to freeze. Opening cabinet doors, especially at night, allows the warm air in your home to circle around pipes and reduce their risk of freezing.
  • Additional insulation is one of the best choices when preparing your house for winter weather. Any pipes on outdoor walls or in areas with less insulation (i.e. attic) may need some foam or fiberglass sleeves from your local hardware store. Insulation will always be less expensive than a water damage, so the more insulation the better.

If you do experience a burst pipe this winter, call SERVPRO of North Garland. We are a 24-hour emergency service business, and can have a professional on site within hours to help you get your home back to normal. Call us anytime at 972-496-2441.

Call the Cleanup Team that is FASTER TO ANY SIZE DISASTER

7/24/2017 (Permalink)

There's no such thing as a small disaster - especially when the water you don't see contains bacteria or can cause mold, rot, and other unseen damage. Water damage can affect the value of your property. Before you get out the mop bucket and try to clean it yourself, consider how the damage can affect your property.

SERVPRO of North Garland Professionals know how disruptive water damage can be for you business. SERVPRO of North Garland Professionals are trained and equipped to manage the drying process. By utilizing the proper equipment and moisture measuring devices, your building will be quickly and thoroughly dried to industry standards, which will help prevent secondary water damages. With rapid response time and full line of water cleanup and restoration services, SERVPRO of North Garland Professionals can help you regain control quickly, by helping to ensure your facility and its contents are properly dried, deodorized, and protected.

Before you risk further damaging the value of your facility by attempting to clean the mess yourself, call SERVPRO of North Garland, your local water damage cleanup and restoration professionals, at 972-496-2441.

Be Prepared: Tsunamis

7/24/2017 (Permalink)

Did you know tsunamis can hit any U.S. Coast? While they are more likely to hit states on the Pacific coastline or in the Caribbean, it is good to know what to do if a tsunami does strike where you live, or even where you may vacation.

Ready.gov says "tsunamis, also known as seismic sea waves (mistakenly called "tidal waves"), are a series of enormous waves created by an underwater disturbance such as an earthquake, landslide, volcanic eruption, or meteorite." Areas within a mile of the coast and less than 25 feet above sea level have a greater risk of being hit. 

As with any emergency, be sure you have a plan. know the evacuation plan and move inland or to higher ground and avoid the beach. "The first wave may not be the last or the largest," according to the National Weather Service. 

After a tsunami, do not return to the affected area until officials deem it safe. While drowning is the most common hazard, there are many aftereffects such as flooding and contaminated drinking water.

For more information on preparing for a tsunami, visit ready.gov/tsunamis.

The Science of Drying

7/24/2017 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychrometrics is essential to restoring a water-damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a few fans or two around the damaged area, you local SERVPRO, SERVPRO of North Garland, professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, SERVPRO of North Garland Professionals will:

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening.
  • Measure how much moisture is in wet material and monitor whether the materials are drying properly.
  • Speed up Mother Nature by using professional drying equipment. 

What exactly does it mean to help "speed up Mother Nature?" A wet building  can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material-but only if the air is, indeed, drier. 

The only problem is, nature often takes too long and secondary damages may occur while the building is drying out. 

SERVPRO of North Garland Professionals have the tools and equipment to help Mother Nature along, including equipment to hep dry hardwood floors, tough-to-reach spaces inside walls, and much more. SERVPRO of North Garland Professionals also use state-of-the-art monitoring equipment and a proven scientific process to help speed the drying of your home or business. 

It's not only the equipment, but the technology too. SERVPRO has developed DryBook, a proprietary tool that provides real-time documentation and updates on the drying process and helps ensure industry drying requirements are met. With DryBook Mobile, you have the ability to know exactly where your property is in the drying process. 

The bottom line? Your local SERVPRO, SERVPRO of North Garland, Professionals have the training and equipment to help make water damage "Like it never even happened."

Carbon Monoxide: A Silent Killer

7/24/2017 (Permalink)

You can't see or smell carbon monoxide, but at high levels, it can kill a person in minutes. Often called the silent killer, carbon monoxide, or CO, is an invisible, odorless, colorless gas, created when fuels, like gasoline, wood, coal, natural gas and propane burn incompletely. 

According to the Center for Disease Control and Prevention (CDC), each year more than 400 Americans die from unintentional CO poisoning. It is estimated another 20,000 visit the emergency room, and more than 4,000 are hospitalized due to CO poisoning. All people and animals are at risk for CO poisoning, with some groups - including unborn babies, infants, and people with chronic heart disease, anemia, or respiratory problems - being more susceptible to the effects of carbon monoxide. 

An excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers, or idling cars left running in garages. 

Taking some basic, precautionary steps can help eliminate the risk of carbon monoxide poisoning. Protect yourself by reviewing the following tips, provided by the United States Fire Administration.

  • Have fuel-burning appliances, like oil and gas furnaces, gas or kerosene heaters, fire places and wood stoves inspected by a trained professional every year. 
  • open the damper for proper ventilation before using a fireplace. Never use your oven or stovetop to heat your home. 
  • Make sure all fuel-burning vented equipment is vented to the outside to avoid CO poisoning. Keep the venting for exhaust clear and unblocked. 
  • If you need to warm a vehicle, remove it from the garage immediately after starting it. Never run a vehicle or other fueled engine or motor indoors, even it garage doors are open. Make sure the exhaust pipe of a running vehicle is not blocked with snow, ice , or other materials. 
  • Make sure vents for the dryer, furnace, stove, and fireplace are clear of snow and other debris. 
  • Only use barbecue grills outside, away from all doors, windows, vents, and other building openings. Some grills can produce CO gas. Never use grills inside the home or the garage, even if the doors are open.
  • Use portable generators outdoors in well-ventilated areas away from all doors, windows, vents and other building openings to prevent exhaust fumes from entering the home. 

Benefits of Mitigation

6/2/2017 (Permalink)

SERVPRO of North Garland Professionals can save you from higher property damage costs!

1-4-8 Service Response Guidelines

SERVPRO’s 1-4-8 Service Response Guidelines help ensure timely communication and response. Quick and accurate response can minimize loss expenses from secondary damages.

  • 1. Within one hour from notice of loss, SERVPRO of North Garland Professionals will contact you to arrange for service.
  • 4. Within four hours of loss notification, SERVPRO of North Garland Professional will be on-site to start mitigation services (if necessary).
  • 8. Within 8 business hours, a verbal briefing of the scope of work will be communicated to the property manager or point of contact by a SERVPRO of North Garland Professional.

Restore Versus Replace - SERVPRO of North Garland Professionals strive to restore items to preloss condition. This helps lower mitigation and restoration costs while allowing treasured belongings to be salvaged when possible.

Pretesting - Through pretesting, SERVPRO of North Garland Professionals can determine the extent of the damage, treating only the affected area to reduce job costs, restoration expenses and business disruption.

Inventory Analysis - The Inventory Analysis helps clients and tenants keep records of items and belongings, making the claims process easier should a disaster occur.

Contents Claim Inventory Service - CCIS provides itemized room-by-room loss inventory, allowing clients, tenants, insurance agents and adjusters to document claim items and capture inventory items immediately.

Electronic File Documentation Complete with Loss Reports - Online access is available to all files, information and proof of results, allowing the information to be easily transferrable to various parties involved.

24/7 Call Center - Prompt work order handling and dispatch don’t have to wait for daylight. Utilizing SERVPRO’s 24/7 Call Center, emergency services can begin as soon as possible, helping minimize additional loss, downtime and expense.

Large Loss Capabilities – Catastrophic Loss Response Team - With hundreds of trained crews manned with thousands of pieces of commercial equipment and service vehicles, SERVPRO’s Large Loss Response Teams can initiate response to any sized loss in any part of the country within hours.

Professional Reassurance and Consistency - As leaders in cleanup and restoration, SERVPRO of North Garland Professionals strive to maintain a professional appearance in uniform, equipment, vehicles and cleaning methods to help convey “Green means clean!”

National Accounts Guidelines (for National Accounts Insurance Clients) - To assure to our clients they will receive consistent, professional service and performance across the country, the National Accounts Guidelines require completed job files, detailed communication and much more from SERVPRO of North Garland Professionals.

More than 1,700 Franchises located in North America - SERVPRO of North Garland Professionals are nearby, ready to respond quickly. The faster restoration begins, the quicker our customers can return to business.

SERVPRO Mold Mitigation Services

6/2/2017 (Permalink)

SERVPRO of North Garland Professionals can help provide a solution to your property’s mold damage needs.

Buildings with excessive moisture can be breeding grounds for mold growth. If your facility has experienced an ongoing moisture problem due to water intrusion, long-standing leaks, roof damage or from poor humidity control, it is important to be alert to the following factors:

  • The presence of visible mold.
  • Strong musty odors which may indicate mold is present.
  • Any evidence of past moisture problem that might indicate previous mold growth.
  • Excessive humidity.

Should mold be found within the facility, mold removal and remediation can help eliminate a potentially dangerous situation. SERVPRO of North Garland Professionals will arrive on-site alert for any visible signs of mold. Following industry standards for mold remediation, they will work to remove visible mold and reduce the potential for future mold growth.

Are your Ducts in Order?

6/1/2017 (Permalink)

Did you know, your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the ductwork in your facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.

A routine part of SERVPRO of North Garland Professional’s service is inspecting the heating, ventilation and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO of North Garland Professionals will inspect your HVAC system and ductwork and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and ductwork.

In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, SERVPRO of North Garland Professionals can often restore the HVAC system and ductwork to pre-damage condition.

If you have a fuel burning furnace, stove or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning, and be serviced before each heating season to protect against carbon monoxide poisoning.

The SERVPRO Duct Cleaning System is proven and cost efficient. Unlike the majority of duct cleaning services, SERVPRO of North Garland Professionals uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime.

  • The process begins by using patented equipment including a roto-scraper, which automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins.
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container.
  • Air if filtered through a HEPA filtration system, removing 99.97% of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean.
  • As an option process, a sealant or coating product may be sprayed to address odor or microbial concerns.
  • Filters will either be cleaned or replaced to remove odor and dirt.

For more information on duct cleaning, or schedule an appointment, contact us, SERVPRO of North Garland, at 972-496-2441.

Mold, Biohazard, Crime Scene, and Vandalism Cleanup

6/1/2017 (Permalink)

Recognized as a leading fire and water cleanup and restoration provider by hundreds of insurance companies, SERVPRO of North Garland Professionals also offer fast, reliable mold, biohazard, and crime scene cleanup and restoration services to residential and commercial property owners.

Exposure to biological and chemical contaminants can pose serious health consequences for building occupants, employees, customers, and owners. A failure to property handle and safely remove such hazardous substances can contribute to unhealthy and even dangerous environments.

SERVPRO of North Garland Professionals are trained to safely and effectively remove biohazardous substances and prepare waste for proper disposal according to OSHA, EPA and state and local health regulations.

Equipped with the necessary safely equipment and cleaning products, SERVPRO of North Garland Professionals help turn unsafe environments into clean, safe homes and offices.

SERVPRO of North Garland can help with the following issues:

  • Bloodborne Pathogens
    • Removal and disposal of bodily fluids, tissue, and other potentially pathogenic substances resulting from accident, trauma, crime or death. Technicians thoroughly clean, disinfect, and deodorize the structure.
  • Methamphetamine Labs
    • Many of the chemicals used in the production of illegal drugs, such a methamphetamine, are volatile and can leave harmful residue throughout a structure. SERVPRO of North Garland Professionals follow federal and state guidelines to properly clean all surfaces.
  • Crime Scene Residues
    • From fingerprint powder and evidence-gathering chemicals to tear gas and pepper spray residue, our technicians can clean and restore your property and contents.
  • Arson and Vandalism
    • We are recognized as leaders at helping property owners recover quickly from fire and water damage. We also provide general cleaning and deodorization services for situations resulting from vandalism including graffiti, egg, spoiled foods, and human or animal waste.
  • Sewage Backups
  • Black Water Intrusions
  • Mold Mitigation and Remediation

State and local regulations vary. Contact us, SERVPRO of North Garland, at 972-496-2441, today for 24-hour emergency services.

Understanding the Behavior of Smoke

5/31/2017 (Permalink)

The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke – wet and dry. As a result, there are different types of soot residue after a fire, SERVPRO of North Garland Professionals are thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins, SERVPRO of North Garland Professionals will survey the loss to determine the extent of impact from fire, smoke, heat, and moisture on the building materials and contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows SERVPRO of North Garland to focus on saving your precious items.

SERVPRO of North Garland Professionals know smoke can penetrate various cavities within the structure, causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread. The following are additional facts you may not know about smoke.

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  • The types of smoke may greatly affect the restoration process.

Different Types of Smoke

Wet Smoke (Plastic and Rubber)

Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.

Dry Smoke (Paper and Wood)

Fast burning, high temperatures, heat rises therefore smoke rises.

Protein Fire Residue (Produced by evaporation of materials rather than from a fire)

Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Fuel Oil Soot (Furnace Puff Backs)

While “puff backs” can create havoc for homeowners, SERVPRO of North Garland Professionals can, in most cases, restore the contents and structure quickly.

Other Types (Tear gas, fingerprint powder and fire extinguisher residue)

Special loss situations require special care.

SERVPRO of North Garland Professionals are trained to handle even the toughest losses. If your home or business suffers fire or smoke damage, contact us, at 972-496-2441, to help make it “Like it never even happened.”

Celebrate Safely with a Recipe for Safety

5/31/2017 (Permalink)

Each holiday season, families gather to celebrate by preparing delicious feasts, but if you don’t practice safe cooking habits, your holiday could become hazardous very quickly. According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. It’s important to be alert to prevent cooking fires.

  • Be alert! If you are sleepy or have consumed alcohol don’t use the stove or stovetop.
  • Stay in the kitchen while you are frying, grilling, boiling, or broiling food.
  • If you are simmering, baking or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking.
  • Keep anything that can catch fire – oven mitts, wooden utensils, food packaging, towels or curtains – away from the stovetop.

If you have a cooking fire, consider the following safety protocols to help keep you and your family safe.

  • Just get out! When you leave, close the door behind you to help contain the fire.
  • Call 911 or the local emergency number after you leave.
  • For an oven fire turn off the heat and keep the door closed.
  • If you try to fight the fire, be sure others are getting out and you have a clear way out.
  • Keep a lid nearby when you are cooking to smother small grease fires. Smother the fire by sliding the lid over the pan and turn off the stovetop. Leave a pan covered until it is completely cooled.

SERVPRO of North Garland Professionals wish you a safe a happy holiday season.

Shocking Facts about Lightning

5/31/2017 (Permalink)

Lightning is one of the leading causes of weather-related fatalities. Though the odds of being struck by lightning in a given year are only 1 in 500,000, some factors can put you at greater risk for being struck. Here are a few lightning safety tips.

Be aware. Check the forecast before participating in outdoor activities. If it calls for thunderstorms, postpone your trip or activity, or make sure adequate safe shelter is available.

Go indoors. Remember the phrase, “When thunder roars, go indoors.” Find a safe, enclosed shelter when you hear thunder. Safe shelters include homes, offices, shopping centers, and hard-top vehicles with the windows rolled up.

Avoid windows, doors, porches, and concrete. Do not lie on concrete floors and avoid leaning on concrete walls. Lightning can travel through metal wires or bars in concrete walls or flooring.

Avoid water. Do not bathe, shower, wash dishes, or have any other contact with water during a thunderstorm because lightning can travel through a building’s plumbing.

Avoid electronic equipment. Do not use computers, laptops, game systems, washers, dryers, stoves, or anything connected to an electrical outlet. Lightning can travel through electrical systems, radio and television reception systems, and any metal wires or bars in concrete walls or flooring. Equips homes and offices with whole-house surge protectors to protect appliances.

Be Storm Smart, Be Storm Ready

5/31/2017 (Permalink)

Severe weather can happen anytime, anywhere. Each year, Americans cope with an average of the following intense storms:

  • 10,000 severe thunderstorms
  • 5,000 floods or flash floods
  • 1,000 tornadoes
  • 2 landfalling deadly hurricanes

Approximately 98% of all presidentially declared disasters are weather-related, leading around 500 deaths per year and nearly $15 billion in damage. Knowing your risk of severe weather, taking action and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Know Your Risk. The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.

Take Action. Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an Example. Once you have taken action to prepare for severe weather, share your story with co-workers and family and friends on Facebook or Twitter. Your preparedness story will inspire others to do the same.

Build an Emergency Supply Kit

  • Water (1 gallon per person per day)
  • Food (non-perishable 3-day supply)
  • Manual can opener
  • Battery operated radio, preferably a NOAA Weather Radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Plastic sheeting, garbage bags and duct tape
  • Wrench or pliers to turn off utilities
  • Hygiene items
  • Important documents; copies of insurance policies, identification and bank account information
  • Cash
  • Fire extinguisher
  • Matches in a waterproof container

Contact SERVPRO of North Garland for more readiness tips and tools, including SERVPRO’s Emergency READY Profile (ERP). Having an ERP in place for your facility can help minimize business interruption in the event of a disaster.

Help at Your Fingertips

5/31/2017 (Permalink)

For a property owner, a disaster scenario involving fire or water damage can seem unthinkable and then suddenly become a reality. In the aftermath of a disaster, quick response time can help minimize property damage as well as inventory or content loss.

The SERVPRO READY Plan mobile application provides home and business owners with a quick and convenient way to call in SERVPRO of North Garland Professionals when disaster strikes.

The Ready Plan app is a free emergency preparedness tool offered by SERVPRO and can be downloaded on you Android, iPhone, or Blackberry.

The application allows both residential and commercial property owners and managers to create an Emergency READY Profile containing critical facility information that can help speed up response time after fire or water damage occurs. In addition to property details, the application tracks prior loss history, utility shut off locations, and key contacts; stores photos of the damage; and integrates local weather forecasts and more including the address and contact information for the user’s local SERVPRO Franchise Professionals.

Through the application, the user can quickly call their local SERVPRO Franchise Professional or submit an electronic “First Notice of Loss” to the SERVPRO National Call Center setting the wheels of recovery in motion. Rapid response from a disaster cleanup and restoration specialist can help the property owner evaluate options, start the insurance process and take the right steps from the beginning to bring the property back to normal, “Like it never even happened.”

The SERVPRO Ready Plan mobile app places a convenient preparedness tool right at your fingertips. Disasters are unpredictable and frequently strike without warning. That is why SERVPRO’s READY Plan mobile app is so valuable. In the confusion and panic that often surround a disaster, a property owner or manger can reach out for expert help right from the scene, using their cell phones.

For more information on the SERVPRO READY Plan mobile app and how it can help you be more prepared, contact SERVPRO of North Garland Professionals.

Smoke Alarms Save Lives

5/31/2017 (Permalink)

Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury in half.

The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house. Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detector requirements are met.

Smoke alarms work best when paired with a fire escape plan. A plan allows your family, employees or clients to escape quickly and safely in an emergency situation.

Review the following tips regarding smoke detectors installation and maintenance. For more on emergency preparedness, contact SERVPRO of North Garland at 972-496-2441.

  • Install smoke alarms on every level of the home, including the basement.
  • Smoke alarms should be installed away from kitchen to prevent false alarms. Generally, they should be at least 10 feet from a cooking appliance.
  • Test smoke alarms at least once a month using a test button.
  • Replace batteries in all smoke alarms at least once a year. If an alarm “chirps,” the battery is low and should be replaced right away.
  • Replace all smoke alarms when they are 10 years old.

The Mold Mitigation & Remediation Process

5/23/2017 (Permalink)

When there's a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately, SERVPRO of North Garland professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a "typical" mold removal process. 

Call SERVPRO of North Garland

The mold cleanup and restoration process begins when you call us, SERVPRO of North Garland, at 972-496-2441. One of our representatives will ask a series of questions to help determine the necessary equipment, resources and personnel needed.

Inspection & Damage Assessment

Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water which can be hidden from plain view. 

Mold Containment

Various containment procedures will be places to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process.

Air Filtration

Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO of North Garland technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress.

Removing Mold & Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth. 

Cleaning Contents & Belongings

SERVPRO of North Garland cleans your furniture, decorative items, curtains and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment. 

Restoration

Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. 

SERVPRO of North Garland Professionals understand mold and mold growth and have the training and equipment to remediate mold in your home or business. 

Flooding can happen anywhere

5/22/2017 (Permalink)

Inflatable raft with people aboard in a flooded area. Call the cleanup team that is faster to any size disaster.

According to the National Weather Service (NOAA). "Approximately 75% of all Presidential disaster declarations are associated with flooding." NOAA lists the most common flood hazards in the United States are:

  • Flash Flooding
  • River Flooding
  • Storm Surge and Coastal Inundation from Tropical and Non-Tropical Systems
  • Burn Scars/Debris Flows (Caused by Wildfires)
  • Ice/Debris Jams
  • Snowmelt
  • Dry Wash (Caused by heavy rainfall in dry areas)
  • Dam Breaks/Levee Failure

Just because you haven't experienced a flood doesn't mean you won't in the future. In fact, 20% of all claims paid by the National Flood Insurance Program (NFIP) were for policies in low-risk communities. On average, floods cost $3.5 billion in annual losses in the US, and commercial flood claims average more than $75,000 (NFIP).

When catastrophic water damage happens to you, SERVPRO of North Garland Professionals can help! They can help you prepare ahead of time with an Emergency Ready Profile (ERP), or respond to any size disaster to begin cleanup and restoration to get you back in business as soon as possible. 

SERVPRO of North Garland Professionals are ready to help make it "Like it never even happened."

Restoration Newsline

5/22/2017 (Permalink)

Photo of an excerpt from a SERVPRO news letter. Call SERVPRO of North Garland for any cleanup and restoration services at 972-496-2441.

There is no disaster that hits home quite like a disaster to your property or business. When you have suffered a fire, water, or mold damage, you don't have time to waste searching for a company to fix your property. When disaster strikes, depend on SERVPRO of North Garland.

Whether the job is big or small, SERVPRO of North Garland will be there to help make it "Like it never even happened," so you can get back to your home or business and on with your life. 

In the issues of Restoration Newsline, you will find information on the steps to follow when a disaster hits. It also includes information on the mold and remediation process and what may take place if you are dealing with a mold loss as well as important information regarding extreme hear, and what you can do to prepare your property when the summer sun starts to scorch. 

If you're in need of cleanup and restoration services, call SERVPRO of North Garland at 972-496-2441.

Extreme Heat

5/22/2017 (Permalink)

As summer approaches, it is time to consider safety precautions for extreme heat in the coming months. Heat affects all people, but especially the young, elderly, sick and overweight. Urban area residents also have a greater chance of being affected than those who live in rural areas due to the heat island effect. 

According to the EPA, "the sun can heat dry, exposed urban surfaces, such as roofs an pavements, to temperatures 50-90 degrees F hotter than the air, while shaded or moist surfaces - often in more rural surroundings - remain close to air temperatures." These surface heat islands are strongest during the day when the sun is shining, while the atmospheric heat islands are more likely after sunset "due to the slow release of heat from urban infrastructure."

Whether you are in an urban or rural area, there are several things you can do to prepare for and prevent extreme heat from affecting you. If possible, stay indoors in air conditioning. Be sure to check on your pets who may be outdoors or bring them inside. Stay hydrated and limit alcohol and caffeine intake.

If you must go outside, wear loose-fitting, light-colored clothing, and be sure to apply sunscreen often. Pay attention to signs of heat exhaustion, which are heavy sweating; weakness; cold, pale, and clammy skin; nausea or vomiting; fainting, according to the Center for Disease Control and Prevention (CDC). Heat exhaustion can lead to heat stroke, which is life-threatening. Signs of heat stroke are a high body temperature (103+), rapid and strong pulse, and possible unconsciousness. If you think someone has heat stroke, call 911 immediately and move the person somewhere cool. Reduce body temperature with cool, wet cloths or a bath. Do not give a person with heat strokes fluids, and treat the situation as a serious medical emergency (CDC).

If you live in a humid climate, be aware of the heat index. The heat index factors in the humidity, which can make the temperature feel 15 degrees hotter.

Extreme heat is a serious danger. For more information on preparation and prevention, visit ready.gov or cdc.gov. 

Water Damage: What To Do and Not Do Until Help Arrives

2/8/2017 (Permalink)

Rows of Air dryers in a SERVPRO storage facility. We have specialized equipment for any disaster especially water damages. We will restore all your content and make it "Like it never even happened."

As you all might know, SERVPRO of North Garland is a cleanup and restoration company. We work on everything from water damages, such as a floods or water heater leaks, to biohazard cleanups, such as crime or sewage cleanups. 

We are that company you wish you never have to contact, but in case of an emergency, we are here to help. Here are a few Emergency Tips that will assist you in taking the proper action during a water damage until your SERVPRO professional arrives:

WATER DAMAGE FROM A CLEAN WATER

DO:

  • Shut off the source of water if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building, when access to the power distribution panel is safe from electric shock.
  • Remove as much excess water as possible by moping or blotting.
  • Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions for even drying.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Remove to a safe, dry place any paintings, art objects, computers, documents and other materials that are valuable or sensitive to moisture.
  • Use wooden clothespins to keep furniture skirting off damp floors.
  • Hang draperies with coated hangers to avoid contact with wet carpeting or floors.
  • Hand furs and leather goods to dry separately at room temperature.

DON'T:

  • Enter rooms with standing water where electrical shock hazards may exist.
  • Enter affected areas if electrical outlets, switches, circuit breakers or electrical equipment are exposed to water. Always avoid electrical shock hazards.
  • Leave books, newspapers, magazines or other colored items on wet carpets or floors to cause staining.
  • Leave Oriental rugs or other colored rugs on wet wall-to-wall carpets to cause staining.
  • Use your household vacuum cleaner to remove water, possible causing electrical shock or damage to the vacuum cleaner.
  • Use TVs or other appliances while standing on wet carpets or floors, especially not on wet concrete floors.
  • Turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water.

WATER DAMAGE FROM CONTAMINATED WATER

DO:

  • Avoid all contact with sewage and items contaminated by sewage.
  • Wash your hands thoroughly after contact with contaminated items.

DON"T:

  • Spread contaminated water by walking unnecessarily on damaged or wet areas.
  • Turn on the HVAC system if there is a possiblity of spreading contaminated air.
  • Use household fans to dry the structure and spread contaminants.
  • Use products for personal hygiene and cleanliness if exposed to the contaminated areas.

Please follow these DOs and DON"Ts to help reduce damage and increase the chances of a successful restoration. 

We are proud of our country!

10/17/2016 (Permalink)

From left to right 3 flags representing Texas, USA, and SERVPRO. New poles to fly our flag high.

With all the disrespect that has been going on towards our beautiful country, here at SERVPRO of North Garland we decided to honor our country by flying our flag proudly and high. 

God Bless America. 

What do you consider water damage?

10/4/2016 (Permalink)

Rows of Air dryers in a Servpro storage facility. At SERVPRO of N. Garland, we have the right equipment and highly trained team to do the job. Call us at 972-496-2441.

We are not talking about phone water damage because the whole world knows you put the phone in a bag covered in rice, the rice absorbs the moisture and your phone is almost as good as new (key word: almost). But we are talking about a large scale water loss like what comes after a flood.

Water damage can be so many things but you know if you have water damage if there is rooting of wood, growth (mold), rusting of steel, and delaminating of material such as plywood. For some folks, it is a minor water damage like a stain in the ceiling from water coming in after a rain, but for others it is a bit more catastrophic like with a flood where water comes in and there is no stopping it.

Other than a flood, there are more causes for water damage. There can be a broken dishwasher hose, or maybe a washing machine overflow. It could also be broken or leaking pipes or maybe a clogged toilet. All of these and more could be causes of water damage. I recommend checking all pipes, drains, toilets, and anything that has waterflow or access to water to avoid this loss.

But be careful when going to fix water damage on your own. There are three categories of water and one is safe for you to clean without professional help.

There is “Clean Water” which is water that comes from a broken water supply line and a tub or sink overflowing. This is safe to clean on your own. The second it “Grey Water” which is water that comes with some degree of chemicals and microorganisms that contaminate and can cause health problems if consumed in any way. This water can be coming from toilets overflowing, a sump pump failure and water discharge from a dishwasher or washing machine. The last category is called “Black Water” and this is the gross, unsanitary water that comes from sewages, rising waters from streams and rivers, and standing water. “Grey Water” if not properly cleaned up can become “Black Water.”

In sure there are other cleanup companies that can do all the work but I can tell you with certainty no one will make it look "Like it never even happened." SERVPRO of North Garland is at your service! If you have any questions or concerns about potential water damage in your home or business, give us a call at 972-496-2441 and we will gladly come out and figure out what you need. If you need our services, we will make sure it looks "Like it never even happened."

What is Black Mold?

10/4/2016 (Permalink)

Black around the rim of a bathtub. This is what Black Mold looks like. If you think you have it, call us.

Also knowns as Stachbotrys chartanum or Stachbotrys atra, is a species of toxic mold or fungus. This kind of mold survives and thrives off moisture areas. It appears dark greenish-black (sometimes gray) in color and no other mold looks the same. You might ask, well does it have an odor? Yes it does. It has a musty smell and if it is in one affected area, that area will smell the most but if it is in the air ducts, when the air is cycling through that is when you will smell it. You might also be wondering, well how does post help me in any way?

Wll September 29th is World Health Day according to Days of the Year and I want to bring to your attention the symptoms Black Mold causes for your safety. You know how it rained and some water came in through the walls and you have been putting off fixing it or calling someone to fix it? Well it is time to fix it. Like mentioned before, Mold grows and survives off moist areas and that drywall water damage is prime. Black Mold can causes serious problems in a person: respiratory distress, kidney discomfort, memory loss, excessive fatigue, immune system suppression and redness of the eyes, just to name a few.

After reading this you might be either scared and ready to fix any water damage you’ve been putting off, but slow down for a bit. Black Mold, if not contained properly, can cause bigger problems. If the affected area is in the bathroom and it is not contained and some black mold flies into the vents at home, now the whole house could be infected.

If you think you have Black Mold in your home or business, I recommend to call a professional mold remediation company to handle the problem. And as you know, SERVPRO of North Garland is certified to do this kind of job. If you have any questions or concerns about this topic, give us a call at 972-496-2441 and we will gladly help.

September 29th is World Health Day and we are concerned for everyone’s health. We want to make you aware of Black Mold for your safety.

Why Should Professionals cleanup Smoke damage from a fire

10/4/2016 (Permalink)

Boarded up fire damaged garage. This is a fire damage we received a call on. See the Before and After tab for the results.

There’s a fire in a home, you call 911, the big red trucks with flashing lights start to appear. They do their job to contain the fire, the big flames that are rising more and more towards the sky. Once the flames are gone the real work begins: the cleaning part. The family enters the home and tries to figure out what is salvageable and what gets thrown away. But from this story, what has been done wrong?

What was wrong to do was the family trying to clean up the fire and smoke damage in their home. The damage to the house, of not cleaned correctly, can continue to spread to the areas not affected and cause more damage to the home and the family, especially if not cleaned on time. According to the IICRC, the Institute of Inspection Cleaning and Restoration Certification, it is crucial to have professionals clean up and restore after a fire. Professionals that are cleaning up the fire and smoke damage can stop it before it really becomes a major problem. The IICRC is an agency that ensures companies who claim they can restore areas affected by fire are properly trained and certified.

For example, SERVPRO of North Garland is trained and certified under the IICRC. And not just us but every single SERVPRO. Our highly trained specialist teams are certified and trained to work on fire and smoke damage.

If you know of someone or have been affected by a fire and smoke damage loss, give us a call at 972-496-2441 and we, SERVPRO of North Garland, will make it look "Like it never even happened."

How do I recover from Storm Damage?

10/4/2016 (Permalink)

SERVPRO vehicles and equipment set up in the middle of a city setting. Call us, SERVPRO of North Garland, at 972-496-2441! We can help!

Imagine your house has been attacked by a huge storm. The strong winds broke windows, blew doors open, caused some roof destruction. The rain can now creep inside your home, the place where your family is, and can cause more damage. No one wants to imagine anything happening to their homes, especially their family, but in case of an emergency, we have to. We have to be prepared for whatever comes.

Here are some tips recommended by Cintas to minimize the results of storm damage on your home or business.

  1. Consider safety hazards.
    1. Watch out for loose debris. Know how to shut off the electricity in affected areas. Educate your employees and family on how to do this safely and correctly.
  2. Examine outside doors and windows.
    1. Outside doors and windows have easy access to the storm. Ensure the door handles and knobs as well as window locks are still working properly. This can help prevent more water entering and possible break ins.
  3. Disinfect contaminated surfaces.
    1. Remove all contaminated material when cleaning after a storm. Cleaning the contaminated areas will help not spread the infected areas to other surfaces.
  4. Restore plumbing and water line.
    1. After storm damage, specifically flooding, water lines can be clogged or cause them to backflow. By ensuring they are clear, it can limit the chance of closures and odor issues.

For some of these tips, oneself doesn’t have the experience to do all the work. You can contact your insurance agent and they can find contractors and cleanup crews to do the job. If by any chance you are not happy with who they have chosen, give us a call, SERVPRO of North Garland at 972-496-2441 and we will gladly do all the dirty work for you.

Hope these helped. These are just a few tips on how to recover from storm damage.

Help out your Neighbor!

10/4/2016 (Permalink)

Wednesday September 28 is National Good Neighbor Day! Here is a quote I came upon:

"The duty of helping one’s self in the highest sense involves the helping of one’s neighbor."

-Samuel Smiles

SERVPRO is here to not just help you but your neighbor as well. If you see that your neighbor is growing some mold, mention us and we are here to help. If they recently had smoke or fire damage, we are here to help. If you think they are too stubborn to find someone to help them clean their carpet, just give us a call! SERVPRO is here to help you help your neighbor. So on this day of September the 28th of 2016, be a good neighbor and help the neighbor by calling SErVPRO of North Garland at 972-496-2441 or visit our website at www.SERVPROnorthgarland.com.

Quick Tips from SERVPRO of North Garland to prevent Water Damage

10/4/2016 (Permalink)

Drying fans stationed around a tiled floor. We have the necessary equipment for any loss, especially water. Call us if you need us, 972-496-2441.

Remember last year, May 2015, when the whole month it rained and the DFW area was flooded? 2015 was the wettest year on record for the DFW area. In the entire year, we had 62.61 inches of rain; in just the month of May we had a new record high of 16.96 inches of rainfall! And now we are close to the end of 2016 and the rain doesn't seem to end. And all that water didn’t just disappear, oh no it went into our roads, parks, buildings and even into our homes with our families. Here are some tips to prevent water damage the next time mother nature decides to run out of tears.

To prevent water damage, follow these tips to avoid costly repairs:

#1. Ensure good drainage:

  • Clean your gutters.
  • Direct downspouts 5-10’ away from the house.
  • Slope your yard away from the foundation.

Your maintenance costs would be very little. Cleaning the gutters is a no-cost DIY project, but if you would like to hire someone to do the dirty works, the costs would be between $50-$250. To slope your yard away from foundation, there will have to be some additional top soil to create a slope.

If you were to put it off, the foundation could settle cracking the basement walls and the cost to stabilize would be around $15,000-$40,000.

#2. Test your sump pump:

  • Check your sump pump once a year.
  • Test more frequently during storm season.

To test your sump pump is free. But if you need a new one, including installation costs, would be around $150-$350.

If you were to put it off, the basement could flood, ruining everything you own including drywall and flooring. Some insurances don’t cover flooding and if you keep putting it off, you run the risk of mold and mildew which can turn into a very expensive problem very quickly.

#3. Fix water leaks:

  • Repair any noticeable dripping pipes.
  • Check for dark spots under pipes and on ceilings.
  • Repair any cracked caulking.
  • Inspect the roof for missing, loose, or damaged shingles.

Maintenance costs could be to contact a plumber would be $250 or for a roof repair a few hundred dollars to $1,000.

If you were to put it off, water drips will ruin the cabinets under the kitchen sink and run down the floor sheathing and joists underneath, so structural repairs plus new kitchen cabinets and flooring will be needed. If the roof rots, a new roof will need to be in place as well as repairs in the rooms directly beneath.

Following these three steps is a good start to preventing water damage. For some extra tips or in need of some repairs due to water damage, contact us, SERVPRO of North Garland at 972-496-2441.

Commercial Fire Restoration and Cleaning from SERVPRO of North Garland

10/4/2016 (Permalink)

SERVPRO professionals and fire fighters outside a fire damaged home. SERVPRO of North Garland are experts in Commercial Fire cleaning and deodorization. Call us at 972-496-2441 to get your business up and running again.

Commercial Smoke and Odor Cleaning

One of the major issues after a large scale fire (or a small one for that matter) is cleaning the contents and structure after the loss. This is done in order to eliminate the smoke odor that lingers on everything the smoke touches. On a recent commercial job SERVPRO of North Garland needed to clean a massive 55,000 sq ft facility after they experienced a fire. After considering all our available options; hand cleaning, sandblasting, and dry-ice blasting, we determined that dry-ice blasting would be the best decision given the requirements of this particular job.

What is Dry Ice Blasting (Cleaning)?

Dry ice blasting is known by several names: dry ice blasting, dry ice cleaning, CO2 blasting, dry ice dusting, and even environmentally sustainable cleaning. Dry ice blasting is an efficient and cost-effective way for industries to maximize production capability and quality. Dry ice blasting is similar to sand blasting, plastic bead blasting or soda blasting where media is accelerated in a pressurized air stream to impact a surface to be cleaned or prepared. But that's where the similarity ends.

Instead of using hard abrasive media to grind on a surface (and damage it), dry ice blasting uses soft dry ice, accelerated at supersonic speeds, and creates mini-explosions on the surface to lift the undesirable item off the underlying substrate. If you want to read all the technical details, see the How CO2 Blasting Works page.

Why Dry Ice Blasting?

  • is a non-abrasive, nonflammable and nonconductive cleaning method
  • is environmentally responsible and contains no secondary contaminants such as solvents or grit media
  • allows most items to be cleaned in place without time-consuming disassembly
  • can be used without damaging active electrical or mechanical parts or creating fire hazards
  • can be as gentle as dusting smoke damage from books or as aggressive as removing weld slag from tooling
  • can be used for many general cleaning applications

Dry ice blasting uses compressed air to accelerate frozen carbon dioxide (CO2) "dry ice" pellets to a high velocity. A compressed air supply of 80 PSI/50 CFM can be used in this process. Dry ice pellets can be made on-site or supplied. Pellets are made from food grade carbon dioxide that has been specifically approved by the FDA, EPA, and USDA.

Carbon dioxide is a non-poisonous, liquefied gas, which is both inexpensive and easily stored at work sites.

We are very experienced at using this and other types of processes in order to mitigate any malodors from any type of commercial loss. If you or your company have experienced any type of issue, give SERVPRO of North Garland a call at 972-496-2441.

Quick Tips from SERVPRO of North Garland on Preventing Mold Growth

10/4/2016 (Permalink)

Extremely mold damaged cream colored walls Growth can occur in anyone's home. If you think you might have an issue, give us a call and we will be able to assist.

The rainy season has arrived, and with that the opportunity for mold growth presents itself. Due to this, we recommend that you call SERVPRO of North Garland at the first signs of any moisture or growth.  If you have discovered mold in your Dallas area home or office, we are here to help.

How mold gets into a house or building

Mold and fungal spores occur naturally outdoors, where fungi are the earth’s most important recyclers. Indoors, mold needs moisture to grow; it becomes a problem only where there is water damage, elevated and prolonged humidity, or dampness. Common sources in the Dallas area of excessive indoor moisture that can lead to mold problems include:

  • flooding from surface waters (i.e., overflowing rivers) or from severe storms;
  • roof leaks from damaged or missing roofing materials, blocked gutters;
  • storm-driven rain through window frames, exterior walls or door assemblies;
  • leaking pipes, sewer back-ups or overflows;
  • damp basements or crawl spaces due to a high water table or poorly managed rainwater drainage; and
  • condensation on cold surfaces.

How to prevent mold growth

The key to preventing and stopping indoor mold growth is to control excessive moisture and condensation. Keeping susceptible areas in the home clean and dry is critical. In general, mold will not grow indoors without water, dampness or excessive moisture.

Three main factors contribute to condensation of water on building surfaces:

  • Relative Humidity: Condensation occurs when the air is saturated with water and it cannot hold any more moisture. For example, steam generated from bathroom showers or from cooking can fill up the air with moisture, which will then condense into drops of water on cooler surfaces, such as mirrors and windows. Where possible, localized sources of humidity, such as clothes dryers, should be directly vented to the outdoors. To lower indoor humidity during warm, humid weather, air conditioners should be used.
  • Temperature: Warm air holds more moisture than cold air. Condensation occurs when warm humid air comes into contact with a cold surface and the moisture condenses into water. This can often be seen on single-pane windows, where water condenses and then runs down, causing the wood frames and sills to rot and the wall under the windows to blister.
  • Poor Ventilation: Indoor humidity can build up if there is not enough ventilation and exchange of indoor and outdoor air. Where there is little or no air movement, such as behind dressers and cabinets, surfaces can remain cooler than surrounding areas, which can lead to increased condensation and mold growth. It is recommended that the area is ventilated and the occupants use exhaust fans (vented to the outdoors) to remove moisture from high-humidity areas, particularly in bathrooms, kitchens, and laundry areas. Furniture should be moved slightly away from walls so that air can freely pass behind it. Air should be allowed to circulate between rooms and regularly ventilate to remove humid air. Fans should be used as needed.

Other things that can be done are to clean and repair gutters regularly, make sure the ground slopes down and away from the home’s foundation and keep air conditioner drip pans and drain lines clean. In addition, in air conditioned buildings in hot and humid climates, vinyl wall coverings on the interior sides of exterior walls should not be used, as these materials can trap moisture, resulting in mold growth underneath them.

In the case of floods or leaking pipes, any standing water should be promptly removed and water-damaged materials should either be dried out and cleaned, or removed and replaced. Porous materials that are wet for more than 48 hours are likely to produce mold growth and should be discarded. In instances where the water damage is extensive, it is recommended that you call SERVPRO of North Garland at 972-496-2441, so that we may assist you in preventing growth after a water damage, or remove the mold if it is already an issue.

North Garland Smoke and Soot Cleanup

10/4/2016 (Permalink)

Using sponge painting to cover up smoke and soot damage.  Smoke and soot damage can cause a pervasive odor in your Garland home.

Smoke and soot is very invasive and can penetrate various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.  

Smoke and Soot facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, leaking through the holes used for pipes to go from floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different Types of Smoke

There are two different types of smoke–wet and dry. As a result, there are different types of smoke residue after a fire. Before restoration begins, SERVPRO of Park Cities / North Garland will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. Here is some additional information:

Wet Smoke – Plastic and Rubber

  • Low heat, smoldering, pungent odor, sticky, oily. Smoke webs are more difficult to clean.

Dry Smoke – Paper and Wood

  • Fast burning, high temperatures, heat rises, therefore, smoke rises.

Protein Fire Residue – Produced by evaporation of material rather than from a fire

  • Virtually invisible, discolors paints and finishes, extreme pungent odor.

Our Fire Damage Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions.  We have the equipment, expertise, and experience to restore your fire and smoke damage.  We will also treat your family with empathy and respect and your property with care.

Have Questions about Fire, Smoke, or Soot Damage?

Call Us Today – 214-522-3000

Rain is on the way for Dallas, SERVPRO of North Garland

10/4/2016 (Permalink)

Rain falling through a canopy of trees. Even a little water can cause major damage if not cleaned properly, Call SERVPRO of North Garland, 972-496-2441 to make sure.

At SERVPRO of North Garland we realize a water damage restoration service is the kind of professional that no one wants to call, but when they are needed, it is important not to delay. Most Dallas homeowners know that moisture is often the enemy, capable of penetrating into just about any space, and taking advantage of every little crack and structural problem. No matter how moisture gets into the building, be it from rain (currently in our Dallas forecast), a burst pipe, or any other reason - the response should be the same. Bring in a certified firm like SERVPRO of North Garland as soon as possible to clean the home, dry it, and ensure there are no lingering health threats once the moisture is gone.

If water has entered the home through a contaminated source, never try to handle it on your own. Floods and sewage backflows contain a cocktail of deadly bacteria, viruses and fungi, and even momentary skin contact can leave a person seriously ill. SERVPRO of Park Cities, a certified water damage restoration service, not only has the tools to eliminate the moisture, they have the protective equipment to remain free from harm.

Our highly trained Dallas restoration technicians have a lot of technology at their disposal. These include powerful vacuums and pumping systems, high volume air movers, dehumidifiers, heat injectors, moisture meters, and a number of detergents formulated for destroying fungi and other microbial threats. While the technicians work on the building, disposing of compromised materials, and drying the rest, they will also destroy all mold and microbial colonies. This is the only way to ensure a home is safe to live, and a business safe to work in; any other cleaning method is a dangerous gamble.

Winter Weather Readiness

10/4/2016 (Permalink)

Two pedestrians crossing the street in the middle of a snowstorm. Be prepared for the winter weather.

It’s getting to be that time of year again, where Winter Weather is going to start invading our daily life. Winter storms can range from a light snow over a few hours to a blizzard with blinding, wind-driven snow that lasts for several hours or more. Icy Conditions are typical within our area, and many winter storms are accompanied by dangerously low temperatures and sometimes by strong winds, icing, sleet and freezing rain.

One of the primary concerns is the winter weather's ability to knock out heat, power, and communications services to your home or office, sometimes for days at a time. Heavy snowfall and extreme cold can immobilize an entire region as was evident for last years February Storm that shut down DFW for days.

The National Weather Service refers to winter storms as the “Deceptive Killers” because most deaths are indirectly related to the storm. Instead, people die in traffic accidents on icy roads and of hypothermia from prolonged exposure to cold. So it’s extremely important to be prepared for winter weather before it strikes.

Over the next few weeks, we’ll be posting ideas and tips on how to prepare before weather hits, what to do once it’s here, and how to respond after the weather is over, so check back often!

BEFORE WINTER STORMS

To prepare for a winter storm you should do the following:

  •    Before winter approaches, add the following supplies to your emergency kit:

o   Rock salt, kitty litter, or more environmentally safe products to melt ice on walkways. Visit the Environmental Protection Agency for a complete list of recommended products.

o   Sand to improve traction.

o   Snow shovels and other snow removal equipment.

o   Sufficient heating fuel. You may become isolated in your home and regular fuel sources may be cut off. Store a good supply of dry, seasoned wood for your fireplace or wood-burning stove.

o   Adequate clothing and blankets to keep you warm.

  •    Make a Family Communications Plan. Your family may not be together when disaster strikes, so it is important to know how you will contact one another, how you will get back together and what you will do in case of an emergency.
  •    A NOAA Weather Radio broadcasts alerts and warnings directly from the NWS for all hazards. You may also sign up in advance to receive notifications from your local emergency services.
  •    Download FEMA’s Be Smart. Know Your Alerts and Warnings for a summary of notifications.
  •    Minimize travel. If travel is necessary, keep a disaster supplies kit in your vehicle.
  •    Bring pets/companion animals inside during winter weather. Move other animals or livestock to sheltered areas with non-frozen drinking water.

Check back soon for additional information!

Happy Thanksgiving

11/11/2015 (Permalink)

We at SERVPRO of North Garland would like to wish everyone a Happt Thanksgiving! 

 Thanksgiving is a day to enjoy football, food, friends and family.  Most importantly it is a day for us to give thanks for the people and blessings that fill our lives.  While Thanksgiving traditions vary between families, the turkey is the centerpiece of each and every home during the holiday.

 With that in mind, if you decide to deep-fry your turkey, keep your family and house safe this Thanksgiving with these safe cooking tips.

Always use a turkey fryer outside, away from buildings or other flammable materials

Never use it on wooden decks or in garages

 Make sure the fryer is on flat ground before using to reduce the chance of tipping

 Never leave the fryer alone.  Most units lack thermostats, meaning an unwatched fryer will continue to heat until it bursts into flames

 Keep children and pets away from the fryer, even after you're done cooking, since the oil can remain hot for hours

 Don't overfill the fryer

 Use well-insulated potholders or oven mitts when touching pot or lid handles.  It is also recommended to wear safety goggles to avoid splatter

 Only cook a completely thawed turkey and be careful with marinades.  Oil and water don't mix, water could make the oil spill over, creating a fire or explosion

 If a fire does start, never use water to extinguish it.  If the fire is manageable, use an all-purpose fire extinguisher. 

 If the fire grows, immediately call 9-1-1

Hit at home.

10/20/2014 (Permalink)

On 10/2/2014 our very own SERVPRO was hit with hail and high winds. The roof was blown off of our building, causing damage to our offices and warehouses. Our team pulled together. We worked to temporarily relocate or offices. And, our production staff worked quickly and efficiently to get our warehouse repacked and stored away safely. It was definitely a change, dealing with our own water damage. Luckily, we know we what we are doing! Soon, we will be back in our offices. "Like it never even happened."

BIG thank you for helping us out!

  • SERVPRO of Lufkin/S. Nacogdoches County
  • SERVPRO of Pflugerville
  • SERVPRO of Rockwall/Rowlett

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